Addison Orndorff
Food is usually hot and modifications are always correct but I have never seen such rude staff. 9/10 they’re kiosk only and they’re always so rude the second you walk up to the register on those days. They’re also very impatient if you aren’t at the counter as soon as they call out your order number. I understand stress from constantly being short staffed but it won’t kill you all to be nicer.
… moreZane Arar
Got a classic chicken sandwich. Which comes with tomato lettuce pickle and mayo. They must’ve been out of tomato so they decided to substitute it with ketchup. Ketchup
… moreChris Hamm
Had a bacon breakfast burrito. It was very good. The staff especially Dawn was friendly and glad to assist me. Normally workers are not friendly and seem to hate their jobs!! This was a refreshing experience! Thank you Dawn!
… moreMichelle Call
The gentleman at the register was kind. The manager was incompetent. The other employees literally looked as if they were moving through molasses but they were getting the job done. My order was a simple, single burger. It was prepared and out to the side. There was one order ahead of mine but it was taking longer and I was standing there looking at my burger as it got cooler. I asked if it was my order and was ignored. Then the employee continued to ignore me as she finished the order ahead of mine then went on to the order after mine. I asked if I could please get my burger and the emote l employee started betraying me because they were passing the food out in the order in which they received. Which wasn’t true. I was surprised as the manager did there and let this happen. Not one employee but TWO jumped in while the manage just did there. I told the employee I was addressing the manage and not her. The barrage continued. The food was good. The service was disgusting. The manage a waste
… moreOnce Occupied
Stood by the register for five minutes while I waited for someone to take my order. Two employees saw me standing there. One was eating fries from the fryer with her bare hands, and the other one was walking around with the side of fries. The fries look delicious. Would’ve been nice if I would’ve been able to order something. Finally gave up and left. Figured they would put about as much effort into making the food as the customer service so cut my losses.
… moreHeath P
Ordered quick but it felt like I was ordering food in the hood. Cashier had a silk bonnet on and no Wendy’s hat. Not super friendly. Ordered the chicken sandwich and there’s no way that’s the normal chicken sandwich piece. You get a better/bigger chicken sandwich at McDonalds for $1.50. Lesson learned – never go to Wendy’s again and go to chick fil a next time
… moreTara Batterham
Service was unbelievably slow. Ordered a medium coffee and it took over 10 minutes. There were 5 people working in the back and not a single meal came out during that entire time. Sounded like every one was telling someone else to do something but didn’t do anything themselves. Seems to be poorly managed.
… moreMichelle Berent
Adequate Wendy’s. We ordered at the kiosks, which can’t take coupons or use the Wendy’s app QR code. (I think most airport restaurants don’t honor coupons; I’m just mentioning it in case it saves someone else time.) I got a custom sandwich and it came out as ordered. I was given extra sauce with my nuggets, which was nice. My only complaint is that the chicken nuggets seem like they have gotten smaller.
… moreNicole Moore
Service was horrible. The gentleman at the counter didn’t welcome me. I was standing there for a while before I spoke, he proceded to tell me he was “waiting for me to get of the phone”. I told him I.was ready, which I definitely wad and placed my order. Once my order was ready the young lady hand me my bag.. no salutations. I had asked for ketchup and held out my hand to receive it, she throws it in the bag. No thank you or come again. Not that it matters but I won’t be back there. These bad experiences are beginning to become the norm and it’s sad. Oh well. I guess we carry on.
… moreTonya Loebrich
The cashier has a serious case of RBF and doesn’t know what a smile is or how to do it. Orders are constantly wrong and since I work at the airport I prefer to use the offers in the app and not my discount but on one occasion when she was waiting on us she was on her cell phone and not paying attention to me holding up my phone with the QR screen to scan for my offer and put in my discount then got mad stormed off and said while storming off that I should’ve told her I was going to scan. I feel sorry for those that are from out of town and have to deal with her.
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