Sarah
I went to this wendys yesterday on my lunch break. The lady at the speaker and window was very sweet but I was at the establishment for probably 20 minutes. I got a 3 piece chicken tender combo. These were 2 of my chicken tenders. Unacceptable that they would even serve this to someone.
… moreHess Ln PS
So i love to eat Wendy’s man the chili and baked potato’s are the bomb? I get close to $50 every time my wife and daughter and i order we never get the potato are the chili cause there out they say this is the 4th time this has happen in a roll and i don’t complain but really if u run out 2 days in a roll i would up my batches of chili and my potato bake. Chili can be cooled and used next day so how can u ever be out and getting bacon cheese fry’s in place of a baked potato is not the same please take care of this issue
… moreSpider_Queen_Ivy
This location used to be the best; had been going since 2010 a couple times a month (even thru some of the times people had told me they’d gotten sick from the food or their food/experience had been bad).
But I now go maybe three or four times a year out of convenience when I have the craving for nuggets. And the last 3 visits I’ve made they’ve either had no chocolate frosty, they’ve cupped it and let it sit inside the window, or handed it to me then tell me they’re waiting on fries still; I’ve been given spicy nuggets almost each time instead of regular, and half the time don’t even bother with making requests cause half won’t be paid attention to (like no sauce or a condiment removed). Its a literal flip of the coin on if youre gonna get good food or not anymore here. Service I’ve never had a problem inside or drive thru.
And I get I’m only one person and one opinion and gonna be labeled a Karen. But I really try to not leave bad reviews anywhere I can unless its super bad the first time or it seems like a constant issue 2 or more times cause I get places and people have off days.
… moreBrian Chesser
Terrible service all the way around! It is literally always something when it comes to this location! I had to go back after getting our food in drive thru because 4 of the items were wrong! One of them being an allergen issue with a small child! Not only did i have to go back in once but a 2nd time because they simply couldnt get it right
… moreAmanda Williams
Absolutely the WORST FOOD!! I have received orders that I have not been happy with at other fast food places, but this takes the award of WORST! Chicken nuggets were not edible too hard, fries were I guess burnt or something also very hard and the chicken sandwich.. the mayo was discolored on the outside of the bun.. BUT also it was wrapped THIRTEEN TIMES!!!! And the guy at the window was laughing when he handed me my food. I know why now… smh
… moreFrankie Edwards
Last week I went through the drive-through I’m a little hard of hearing and couldn’t understand the young man’s saying card only. OK, all I wanted was this was a frosty. I’ll go in. Another lady come in Wendy’s, the same time that I did. The two young men in the back we’re making fun of people saying “what part of card do you not understand”
We both stood there and waited and listen to them. I finally leaned over the counter and the guy seen me. He walked outside to take an order out, walked back in and didn’t even try to take mine or the young ladies order just stayed by the window so I just walked out.
I’ve been coming to Wendy’s for many many years. It’s one of my favorite, but I think you need to have better workers. I wasn’t mean I’m not a Karen, but the way they acted was uncalled for. Wendy’s in Radcliff isn’t as good as it use to be. I don’t think I will be back for awhile .
… moreSherry
Over whelmed id say during to lack of managers planning of higher volume of customers during holidays. Sad mistakes , hurt customers satisfaction and employees getting g fussed at for things the cant control . Do better Wendy’s management !!
… moreAngela Jeffries
It was awful. The cashier was coughing all over the place. She was very confused and acted like she didn’t know what she was doing and couldn’t keep up. But it wasn’t even busy! The food order was messed up. The drink machine in the lobby was out of order. Then the drinks in the back, a lot of them were out. Then we get a brownie frosty and pay for a large and she makes it in a medium cup and then places the medium cup inside of a large. But we payed for a large and technically got a medium. We will not be back to this Wendy’s ever!!
… moreJessica Hargrove
Curtis and manager Dayna were phenomenal! They went above and beyond with exceptional customer service. Curtis was welcoming and Dayna was very professional. Experiencing great customer service is always a plus. Thank you, Curtis, Dayna, and staff that I didn’t see in the back for a wonderful experience today.
… moreTrisha
I was priced for half of the stuff that I didn’t even get and I had to wait almost 45 minutes for my food and they were all rude.
… more