James 2:12-13
Horrible experience Either the food was prepared already and placed in a frig, or it was from a previous order, but the burgers were cold, hard, and wet all over, the edge of the buns were wet from soaking up the moisture from the dry old looking vegies… the fries were cold, i ask for fresh fríes and it looked as if they drop old fries back into grease. Its took over 45 mins to get my order just to throw it away.
… moreMolly Kiser
Ordered through the mobile app. When I finally got the food it was not right. Waited 20 mins after I got to the restaurant for pickup. No ketchup on the burger I ordered and added pickles to my chicken sandwich and only got one small piece. Was supposed to have tomato on it and only came with half a slice. Service was slow and non caring about any of the food or wait times. Then after waiting that long I was told that the frosty machine was down. They were out of almost everything as well. Will not be back for the foreseeable future.
… moreDominique Flakes
In previous months, Wendy’s had a few unfavorable posts, but today I can honestly say they’re doing better with customer service. I had an issue with my order, and the crew handled it quickly and professionally with no problem at all.
Giving credit where it’s due—great improvement!
… moreAndrew (AEllis)
I’ve never seen such as this. Stopped for a quick bite and bathroom break. When we walked in this idiot was standing at the register talking smack with the cashier. Went to bathroom and came out he’s still there. He’s ordered but he hasn’t paid. They say there talking crap to each other like old friends for 10 minutes while I stood there. Finally just left. Never did get to order.
… moreP CHANG
Really fresh burger! The ingredients inside the burger such as lettuce, tomato, etc they are very fresh!(You can actually hear the crunchy sound of lettuce when you bite in the burger) Also, nice lady who took my order was very friendly and kind! I didn’t have any expectations but it was a very good experience!
… moreTiffanie Struble
Ok, so I seen the recent ⭐ reviews and thought something didn’t seem right after so many 5’s.
So I checked the place out.
Miss Lisa, who took our order, explained they had their GM and a few Managers walk out at the SAME TIME a lil over a week ago.
About the time the 1 star reviews started. Coincidence?
Anyways…
Yes we waited a little, BECAUSE the ones that were working today at 230 literally got hired and thrown into the mix along with the stand in GM not having any help.
So they are trying and yet STILL give great customer service and wonderful food.
Everything we ordered came out perfect and the workers were very courteous and professional even when left in the predicament they are in.
So if you go here just remember you don’t know what’s going on behind the scenes, have patience and give them a smile. It might make someone’s day better.
… moremary fuller
Wendys is a joke at the moment. just while sitting in the drive through 5-6 cars pulled off im sitting at the place to to order waiting 10 minutes just sitting in that spot and i was telling the person with me it’s ridiculous we’re having to wait so long with no cars in the drive through the woman couldnt take our order but could come on the intercom to inform us only 2 employees were there with a attitude and continued to make us wait so we pulled off as well their attitudes are awfulll everytime you go there at this point the place just needs shut down
… moreJames Tracy
I sat in the drive thru for 15 minutes and nobody ever answered the speaker to take my order.
… moreS Kennedy
Slow service, no large chili bowls, no crackers, no regular spoons. Employees don’t acknowledge for a lengthy period of time. Only 2 other customers in the place. What has happened to this chain. Had similar issues in other Wendy’s.
… moreMaddie Olson
Quick, efficient, and tasty. We stopped by this Wendy’s on the way back from the lake and it held true. Food was delicious and warm. Restaurant was pretty dirty, but staff were good.
… more