Nopixel live
Avoid this place, not worth the time or the money. I waited 20 minutes for my food with 1 person in the lobby and 1 person in the drive through during my entire wait, once I received my food it was all cold/soggy and the burgers were smashed. I brought up my concerns to the manager and was offered a refund but I did not take it due to not seeing the state of the burgers before asking for the survey which I really should have checked in hindsight.
The manager tried to say that she had only been there 5 days and she didn’t know what things were like before she got there, threw previous managers under the bus saying they were not trained and assured me she had been with the company for 5 years and was working to turn this location around. That is all well and good and I do appreciate a line of dialogue being opened however you are suffering from the SAME ISSUES, I would argue it’s worse with the wait now and nothing is more infuriating that overpaying for sub-par food. Honestly just close this location already, it’s been a lost cause for 2 years and even under new management nothing has changed on the customer side.
… moreZach Waltress
The disrespect to serve people old burgers is insane.
Order had three double stacks with no onion or pickle and obviously old and cold patties. Genuinely pathetic staff and management to allow garbage quality. Fast food or not. Approximately 9:15PM. Fire the manager and kitchen staff.
… moreleslevres cp
For was cold I should have known thus would happen when I didn’t seealine at the drive threw. Called the store and call went to voicemail, they were not busy so I’m not sure why they didn’t answer
… moreAmy McArthur
We stopped by while passing through for lunch. We order 2 meals, the Baconator and the #1, single. The so called “Baconator” had 2 slices of bacon, fries were not hot or fresh, and we ended up pouring out the drinks as it tasted nothing like tea or coke. Also, asked the employee at the window for Ketchup, honey mustard, napkins, salt & pepper. We received NO napkins or pepper, 1 salt, 1 Ketchup, and 1 honey mustard
… moreEber Ramos
You gave me raw chicken after your drive thru told me you were currently cooking it
… moreBrittany Gooch
The food is usually pretty good when I go but the service is AWFUL and everyone seems absolutely miserable and not very friendly. You also have some employees BLASTING music right beside you (and your kids) with mostly curse words to where you can’t even enjoy your meal in peace. Needless to say, I made my dine in a meal to go. Like I said, food is great, service and employees DEFINITELY need to change.
… moreTianna Miller
I got a chicken sandwich in the drive thru and wasn’t given a receipt. I had already had a few bites when I realized the chicken was completely raw. I’m pregnant and didn’t have time to go all the way back to Wendy’s to give it back. This is a huge health risk
… moreYolanda Sutton
Every weekend I go to work this establishment either gives me cold or old food orrrrrrr leaves something out my bag. This time im missing my nuggets and no straws for the drinks and no spoons for the ice-cream. Not just today but every weekend. The same smiling face white girl at drive through. I know im not the only one she does like this because two Saturdays ago the car in front of me cursed her out LOUD. This is the worse wendys in Huntsville
… moreConnie Sparman
When went there to try the fries they have been advertising on tv about how good they are and people choosing them 2 to 1 to McDonald’s fries.
Well all I have to say is the 2 to 1 vote put have been paid good to say that. Because the fries we got was cold greasy and nasty. Our fur baby wouldn’t even eat them. We threw them out for all of the stray animals to eat. A few days later and they where still there. They wasn’t worth buying.
If anyone wants great fries go to Arby’s for the crinkle fries they are serving now. They are great.
… morelvrofjazz B
Dealt with a manager named CeeCee and she was amazing!! Super friendly and extremely helpful!
… more