Hello WhoopWhoop786
The employee at the drive-thru window (a thin woman with red hair and very long nails) was noticeably rude. In my opinion, nails that long are impractical and unhygienic for someone handling food and drinks in a restaurant. She displayed a poor attitude, rolled her eyes when I pointed out an error with my order, and responded dismissively. I had specifically requested my drink without ice, but it was prepared with ice. When I politely reminded her of my preference, she became aggressive in tone. Due to this experience, I will not be returning to this Wendy’s location.
… moreNeigey
I went to this Wendy’s at the drive thru and had a really confusing and bad experience. When we were ordering, the man working the drive through would not answer my questions and kept ignoring or grunting at us. I was trying to order the 444 Jr. cheeseburger meal. When I ordered, he rung me up for a $5 combo. I tried asking for the $4 combo, but he ignored my questions. Then, I wanted to confirm that he heard me when I said what soda, sauce, etc., but he just grunted at me? Also keep in mind, I couldn’t see what he was putting in for the order, because they have some AI thing on their drive thru screen, so there were like cheeseburgers floating across the screen instead of showing my order details/total. I was just so confused while ordering, and he kept grunting at us! Then, when we pulled up to the window he charged me $5. I said, “I ordered the 444 meal, so it should be $4.” He just ignored me and kept holding his hand out for my credit card. I felt really uncomfortable and just wanted my food, so I paid the $5, but I feel like that whole experience was so scammy, weird, and rude!
To be clear, when I got home, I checked on the app and they literally gave me the same items as the 444 but charged me $5.
… moreJeremy Reckless
It’s a Wendy’s. No different than the other 1,000 Wendy’s location. Even though its marginally decent food, you can always expect it to taste the same as any other location. I will give an extra star for that. This location specifically has outstanding customer service, which cannot be said for every location.
… morevanessa binion
Staff was excellentl. Fast, fresh food, smiling faces. Both of my orders were correct. Short wait. They were very personable calling you by first name when order is ready. I’d go to this location more but ai live in Temple Terrace. Great job to all.
… moreC. Zarate
Two burgers I ordered where meh at best but the real problem is the wrapper soaked in grease inside and especially outside on both. Fries and chicken nuggets were also barely warm. Not a very enjoyable experience. Drive through seemed unwelcoming and could barely make out pull up
… moreAubrey Marie
If I could give a zero star review this would be the place. I walked in and instantly felt the negative environment coursing through my toes. When I stepped up to order my food ($5 biggie bag) the cashier woman gave me the worst attitude. Her tone and her demeanor was unwelcoming and distasteful. It doesn’t end there, this is just the beginning of my Wendy’s horror story. I wanted to fill up my poor empty Owala, however when I was trying to simply fill it up with water I was yelled at my the cashier in the most rude way. It left me full of embarrassment and shaken to the core. I heard my name being called, my order was ready. Once I sat down, and took a bite out of my chicken sandwich that I was looking forward all evening, my teeth touched something quite unusual. My chicken sandwich was completely raw. The breading surrounding the chicken was green and moldy. (See attached image) I walked up to the cashier and showed her my raw meat, and she looked me up and down and laughed at my raw chicken sandwich. She did not offer me anything else besides her rude behavior as well as another disgusting mediocre chicken sandwich. This review is not to bash on Wendy’s but to warn customers. Hope you have a better day than I did.
… moreSoBo
We ordered three biggie bags. The man on the intercom sounded like he was in a bad mood. I’m usually not bothered by that because people do have bad days and it was late at night. One of the drinks on the screen said Coke when it was suppose to be Dr Pepper. When I told him that it said coke instead of Dr Pepper he just said “yea”. I then asked “you guys have Dr Pepper right?” and he said “yea” again. Well it ended up being a cherry coke!? When I got to the window I noticed the guys name tag said he was a manager and I think the name was Frank? He didn’t say anything and looked away the whole time while handing me all the food and drinks. I don’t know why he had such a bad attitude. I was nice and said hello and thank you. Food was great! But we were given every sauce we didn’t ask for instead of the sauces we did ask for??? Also, here is your coupon code back from the survey. I surely will not be using it!
… moreJerry Williams
Awesome when they actually tell you what’s going on. I can’t tell you the amount of times I’ve ordered a Cold Brew Coffee (or 2 like today) and haven’t heard a single thing from Wendy’s letting me know they’re out of coffee.
Also doesn’t help the fact that these folks NEVER answer the damned phone!!! Awesome food, TRASH SERVICE
… moreJosh Rhodes
This has become my new favorite fast food place- again ;)! The new tendys 🙂 and the staff were phenomenal!! The guy working the front counter is perfect!! Fast, friendly, efficient, and dealt with troubled patrons professionally!
… moreNichole Walsh
Manager was so rude and yelling at people through the drive thru tonight 04/6/2025 at 2:34am. Also I know from working here that THIS IS AGAINST regulations. I really hope Wendy’s takes action against this.
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