Andrew Michaels
This is going to be a long one
I did a mobile order around 10pm last night, when I pulled into the drive thru I told them I was picking up my order and they said pull forward to the next window.
When I pulled forward they didn’t know who I was picking up for, and when I told them who I was picking up for I was told to pull forward into one of the mobile pickup spots, I sat there and watched multiple people go through the drive thru and leave before someone brought food out to my car. It wasn’t mine. They asked if I was the order for another person and I told them no. I then again sat there for 20 minutes, again watching multiple cars get their orders, when another person who I’m assuming also did a mobile order pulled into the drive thru as she pulled forward and sat there waiting for about 10 minutes. She got her order before I did. Finally after waiting for what was about 30 minutes. The cook from the kitchen brought out my food. SHE WAS THE ONLY PLEASANT EXPERIENCE FROM THIS. She was extremely apologetic and professional. She said the managers weren’t really sure what was going on. I will not be surprised if she ends up leaving because of the supervisor/managers. While yes, I was missing the chili I ordered (which I didn’t realize till I got home because at this point it was almost 11pm, I am beyond frustrated by the fact that I could literally see who I assume was the superviosr/manager just standing there. I can’t express my frustration as well through just word, as it wouldn’t convey the emotion as well. I will be positing this to google as well. I understand why this location has 1.5 stars across most platforms for reviews. I attempted to call Wendy’s customer support but they are apparently closed on weekends, I also tried calling the store and they didn’t answer.
… moreMark L
Service is fast and efficient. However, food quality can be inconsistent, as burgers are sometimes pre-prepared, resulting in a soggy bun and a lukewarm temperature. To ensure a freshly made burger, it’s best to place a simple special order—such as requesting no mayo or no ketchup—so it must be prepared to order. Fries are typically hot and fresh, though there are occasional exceptions where they fall short. Overall they are high enough quality that I’ve been there many times.
… moreAccount Management
This place’s service is always terrible. They talk with attitude, my order is always wrong and they never have any ingredients. Unfortunately I enjoy Wendy’s and this is the closest one to my house so I’d say I come once a month maybe and it’s always disappointing. The workers can at least smile, but instead give attitude and roll their eyes at you after they messed up.
… moreTalia Keller
Ever since these new managers came into the store things have gone south fast, I order from this location almost every other day and out of nowhere, i get a burger that is a single patty split in half when i ordered a double stack…
Thats the lowest of low..you cant even give the proper portions, you have to take a whole patty and split it in half to make a double stack?! Come on….
And EVERY time i get a 10 spicy chicken nugget they are ALWAYS HARD AND GROSS!!!
I WANNA KNOW WHAT HAPPENED TO THIS LOCATION?!
… moreS
I was driving Uber eats and had to wait in this restaurant tonight with nobody inside and a line waiting to order for 20 minutes. Then the worker tore the bag next to the delivery sticker to put sauce inside. I asked if she could put another sticker on where she tore the bag she tears a sticker in half and put one half on each side of the original sticker. I left. Then I delivered the order the recipient who obviously though it may have been tampered with. To the franchise owner you need to rehire your staff your losing money and patrons.
… moregregory black
One person working she had attitude with me right away. Couldn’t understand a word she was saying. Asked for seniors coffee. Was told they don’t carry any coffee. What a joke breakfast menu with no coffee. Worst Wendy’s i have ever seen. No wonder 930 am Saturday morning and I was the only car or person In the restaurant. Never again didn’t eat the food didn’t trust the server or the food. Wasn’t worth getting sick .
… moreJanice Brown
Walked 20mins to this Wendy’s on lunch 5 employees in the store and it took 40 mins to receive fast food. The store wasn’t busy they even was messing up in the through customers were coming in. Ended up asking for a refund because they fixed my friends fries without gloves touching the fries. He asked could they be remade the MANAGER was argumentative about putting on gloves touching remake them. She stated it wasn’t required she wear gloves.
… moreTylla B.
I had the worst experience at Wendy’s drive thru. The woman that took my order was rude and treated me like trash and as if I was wasting her time by ordering food. I held my temper until I got to the window to pay but could not hold back when she got the order wrong and tossed me the food. I asked to speak to a manager and she lied and claimed to be the manager “Sarah”. The name on the receipt states her name is Metchina… I explained that everyone has bad days but it’s unfair to share her nasty attitude and dark mood with customers just so she can have company in her misery. I will not return to this location anymore and now know why no one in the nearby neighborhood recommends going there. I rarely take the time to write negative post because as I said earlier everyone has bad days but this experience was mean and hate filled so I had to take the time to express my overall disappointment.
… moreNoah J. Noel
I am beyond disappointed with Wendy’s. I had ordered my food through Uber Eats today 01/31/26 and I had each of my delivery drivers cancel on me, until one of them told me that Wendy’s was basically empty and the employees were in discourse, weren’t even prepared. Then proceeded to tell all my drivers my order never existed, I am sad to say I will no longer support this business, Had me and my 2 younger brothers waiting almost an hour and we didn’t receive our food. Im am disappointed.
… moreTA Sutton
Sent a mobile order which was not ready. It seems like every car that ordered through the drive thru was parked waiting. Finally received my food about 10 minutes later and the bun was stale. Burger dry. And not hot. The server was kind and apologetic although this was no fault of his.
… more