SHANE CARDINES
This is one of the better Wendys that I have been to. The staff was fast and efficient, they’re friendly, the food was hot, and the restaurant dinning room and restrooms were really clean. I have never seen this before, but it seemed that the business actually appreciated their employees and celebrated them. I’ve never seen this in any restaurant chain…. I’m sure other businesses could take note. I was really impressed!
… moreAnnie B
Really enjoyed eating lunch inside the building with my son. A human took my order and my money so I didn’t encounter any tech problems, I like ordering from a human! The young man who took our order was very friendly and nice. He was also pronto on refilling the ketchup thing that you fill the little cups with when I let him know it was out. The food was fresh and tasty! I really can’t believe the low rating at this Wendy’s, must be a lot of angry Karens in the area. Getting mad at employees about app failures shows a lack of intelligence amongst these Karens. I will be returning to this Wendy’s, hopefully you Karens stay out!
… moreJordon Melvin
I love Wendy’s, and I used to work in fast food myself, so I completely understand that mistakes happen sometimes. That said, this location consistently puts mustard on my burgers even though it’s not a standard topping and I never ask for it. I really hate mustard, and this happens almost every time I order from this location.
All I’m asking is simple: please stop adding mustard to my burger unless I specifically request it.
… moreMakayla Ellison
Worst Wendys on the planet.
The customer service is garbage and has been awful since they opened. Not a single employee here has been kind or smiled. I’ve worked fast food before, it sucks but you can at least fake it. Customers should be greeted. Instead employees stand behind the counter just staring and at times just talking to eachother ignoring customers. Been here multiple times while they’ve closed drive thru and have not informed customers so the line was to the highway. I like Wendy’s but every single experience I have had here has been absolutely terrible.
… moreColton Wood
Went to the drive thru and at 6:48pm on 1/9/26 the girl working the first window taking orders and money and the mixed boy with glasses and dreadlocks was just so pushy and rude. My order was incorrect. I ordered the chicken Asiago combo (number eight) Chicken was a crispy chicken sandwich patty made to order and I didn’t want tomato or lettuce. And the fries were half full and kind of cold. I highly doubt I’ll be back due to the poor service from those two.
… moreRoosevelt Armes
Dear Wendy’s, my big fat belly is chock full of great food! I’ve only experienced the night crew, and man can I say they’re phenomenal at filling up a customer! Several times have I been left wanting more due to the delicious scrumdiddlyumptious food they provided me. The workers are awesomesauce and are the root of my happiness. Also, they’re open late at night when I get off work, heck yeah. Thank you Wendy’s team! P.S. Your burgers make me scream… with delight!
… moreCole
My husband and I had a terrible experience at the Wendy’s in Navarre, FL (8342 Navarre Pkwy). The cashier, Haley, was incredibly rude and unprofessional from the moment we started ordering at the drive thru window. She kept cutting us off while we were trying to place our order, sighing loudly and saying “is that it?” every time we added something. It was clear she didn’t want to be there and had no patience for customers.
Not only did she give my husband the wrong order, but while bagging our food, she was throwing the items into the bag and slamming our drinks down so hard they almost spilled. The entire interaction felt rushed, tense, and disrespectful.
This is the third time we’ve given this location a chance, and every time it’s been terrible… rude customer service, cold food, and wrong orders. It’s clear there’s a serious lack of management oversight and employee training at this store.
We were polite and patient the whole time, but her attitude made the experience incredibly uncomfortable. We’ve always liked Wendy’s, but this visit left a terrible impression. Management needs to address Haley’s and other staff’s behavior immediately and ensure employees are properly trained in customer service and professionalism. Looking at other reviews and local Facebook comments, it’s obvious we’re not the only ones who feel this way.
… moreNina
I’ve visited this location a handful of times, each time I order the same sandwich and each time they make it incorrectly. Once I went in and asked them to remake it and asked the manager if there was a different way I can order it so that they understand what I’m asking he indicated I ordered it correctly. Saw it was him tonight so decided to order, well they messed it up again even though I spelled it out. Along with that all of our food was luke-warm, the burger was like chili meat and the nuggets were definitely not to temp. They smashed my sauce so it splurged all over them. I used to work in food service, I know the tricks and the childish games. Pathetic since the manager is the one who handed the bag out of the window.
… moreJanifer Doria
The lady lady who took our order in drive-thru was very dismissive and not friendly. While we were waiting behind a car for quite some time to get up to the first window to get our food, the lady working the drive-thru in the first window was texting on her phone the entire time. When it was our turn to get to the window she continued to stand there right in front of us and text until somebody else gave her our order to hand out.
… moreZanner
Very good salad, not a lot of chicken though. Tons of croutons. Maybe they thought seniors wouldn’t notice! There were a lot of seniors in here today. Clean restroom!
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