At Wendy’s in Richmond Hill, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richmond Hill, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Fast-food burger chain serving sides such as chili & baked potatoes.
Ernie Goss
If I could give no stars I would. This place is nasty, employees are rude. I asked nicely for food to be cook to order and was told would be 10 min. Which I kindly said was fine to get back to my place 2 min down the road for my order to be recooked or been sitting a while. I called and wanted my food to be remade and all they wanted to do was refund not even an offer to remake. Then I wait in line for employees to talk shit about people while I’m in the drive thru. I will no longer spend my money here and and will be calling the health department. Nearly $50 for absolutely nothing but garbage. Please do not eat here.
… moreM Grace
I have had a really long day. I have been in the car driving for 9 hours as of the creation of this review. 2 of those hours were spent turning around because a travel necessity was left home by accident. The last hour of this drive was spent in standstill bumper-to-bumper traffic. All genuinely draining. Yet, somehow, eating at this Wendy’s has been the worst part of my day. We waited 10 minutes in this pretty empty location with one person ahead of us. The order was wrong on the screen. Which we mentioned numerous times. Like, multiple. We went about correcting the order in a kind way because service jobs can be a lot. There were two other customers besides us the whole time we were there so I feel like that’s manageable, but what do I know. This leads me to question why the order was still wrong. A junior bacon cheeseburger with ketchup and nothing else is a simple order. Regardless, the whole situation had been frustrating, but these things happen. It’s all about handling the situation with grace. What to not do when you mess up an order someone specifies numerous times that is genuinely basic: give them a room temperature burger. We ate in so I know the heat didn’t disappear during the 10 second walk to the table. There’s no reason that any of this should have happened. I don’t think expecting your burger to be right and warm at a restaurant that is literally a burger joint is a lot to ask. But apparently this location thinks so. I should have known better than to spend money here when I saw the dog poop outside the door
… moreMorgan Waters
Absolutely terrible experience. The restaurant and bathrooms were dirty and clearly neglected, which immediately made us question the cleanliness of the entire place. Our order was completely wrong, and the food we did receive tasted awful. Even the drinks from the Freestyle machine tasted bad, which says a lot.
The location seemed severely understaffed and poorly managed. It honestly felt like no one cares about quality, customer experience, or basic upkeep. Between the dirty environment, bad food, and incorrect order, this was one of the worst fast-food experiences I’ve had. I won’t be coming back.
… moreClyda Johnson
At 9:00 pm we pull to the drive through, cannot order at speaker, sign says to order at window. When person comes to take the order he proceeds to tell my husband they are out of fries, then when I place my order, oh, we’re out of lettuce. Why don’t you just close for the night. I had a Junior bacon cheeseburger that only had crumbles of bacon, a burger 1/2 the size of a slice of cheese and one paper thin slice of a Roma tomato. Not the Wendy’s I’m used to.
… moreCaptain Redfox
Less than impressed overall. Service, cleanliness, bathrooms, and overall experience were minimal. The food order was missing an item, but at least the fries were hot when I asked for the missing item.
With some motivation, it could be a better maintained place. As far as future stops go, that’s a big negative.
… moreSteven Aoyagi
Around 6/22/26 at 6:15 PM. Went through drive thru and ordered a large chili, sour cream and chive baked potato, and medium cherry limeade. Employees did not know that cherry limeade was on their menu and for some reason recommended that Ginger ale was almost the same thing? So I charged it to a Coke. Did not get sour cream with my SOUR CREAM and chive baked potato, did not get chili sauce, did not get a straw, and did not get a receipt. So it pretty mich felt like ground beef with ketchup and a dry potato with dry grass clippings. Saltines were the only thing they couldn’t mess up. I went here a few times years ago when I used to live here and it the same quality of being served. In about 10 visits I didn’t have one good or even satisfactory experience. This place needs a manager.
… moreJohn Widmer
Ordered through the app for in-store pick up for quickness and efficiency. Store was closed. So waited 10 minutes in the drive-thru line to tell them about my app order. They couldn’t find my order, until they did. My order was very wrong and incomplete. The food I did get was completely cold. So now I’m driving down 95 with a bag of cold egg biscuits. Gross.
… moreKetera Shantice
The experience was quite disappointing. I visited the place shortly after it opened and faced multiple issues. The wait time was far too long, and the food arrived lukewarm. My frosty was already melting, with some dripping down the side, and the cashier didn’t provide a napkin or spoon when handing it to us. The drinks, which were supposed to be peach Minute Maid, tasted more like diluted soda. I definitely won’t be coming back to this location, as the staff seemed indifferent to their work and the quality of the food.
… moreDustin Martin
9:25pm, Friday. The place closes at 10pm on a Friday???
Ok. No potatoes. Understandable. No chili.. ok… I ask for no bun on my burger saying I’m allergic to the wheat.
I ask for bacon on my burger.
I got a bun, and no bacon.
It was a sad burger. One that I couldn’t eat, and couldn’t even get remade as I didn’t know until I got back to my hotel until they were closed!
At the very least, when someone mentions allergy, please please pay attention. Missing bacon would’ve sucked but been tolerable. Buying a burger that I can’t eat? I won’t be back.
… moreAmanda Braswell
No one spoke to us standing there for 3 minutes, bun had mold on it, fries were stale tasting, bathroom had the toilet paper on the floor not in the holder, and there was no soap to even wash hands. Very disappointed!
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