Eric
Ordered pretty simple order tonight through door dash 2 spicy chicken sandwiches and medium fries. Order was sealed when delivered by dasher got to my room opened and was missing the fries I was charged for. Should have checked once received shame 3 items were too difficult to place in the same bag thanks for the Ketchup packets
… moreJennifer Truman
Mrs. Violet took our order and I just had to come brag on her! The restaurant was clean and peaceful and the food was good and fresh, but nothing was as awesome as Mrs. Violet! She was so wonderfully kind and patient with my huge crew! I wish all workers were like her!!
… moreDavid Bellino
1 person in front of me. 10 minutes waiting for an order to be taken. After they took her order because I was still ignored, I finally had to say out loud CAN I PLEASE GET JUST A #8 SANDWICH? They are only taking care of drive up. I’m still waiting for my sandwich 10 minutes later. 4 people were here together before me got served more than 10 minutes apart. 20 minutes to get a sandwich. I could not find what I wanted on your kiosk. I walked up to it two times to try to order so I would get faster service. Ridiculous. I tried to put in a complaint on their contact customer service 3xs. It kept tell me to enter the rest location. I put in the info from the receipt3xs! I guess neither restaurant nor corporate has their act together. I haven’t been to a Wendy’s in at least a decade. I doubt I’ll be visiting a Wendy’s again. Fairburn,GA Senoia rd
My wife said the bathroom was dirty.
… moreSara Gerpheide
Went through the drive through tonight and they got our order wrong. Then proceeded to take the bags from in our car and get us the wrong order again. For the second time, they took the bags back from our car. I doubt they made fresh food for the people behind us and just gave those bags to them. Don’t eat here
… moreAlex Hamlyn
This is by far the most incompetent Wendy’s. I’ve placed roughly 30 to 40 orders in 2 years, and maybe 2 of the orders have been correct. I’m always given someone else’s order, or half of my order is missing. I will repeat my order at the order screen, and then again at the pay window. Once i pick up my order, I’m always asked to pull forward, after given the wrong order of course, and will state again, will you please make sure xyz is in the bag. After waiting another 5 mins, I have to get out of my car and go inside, and again ask for the very simple condiment item. Why is it so difficult for this location to excel is basic fast food etiquette.
… moreAllen Jackson
My go to!!! Always professional and friendly… I tried a different place but never will I again!!! Thanks for great service and food
… moreBird Fleck
They closed the lobby early. Had to do the drive thru.
I loved the chocolate fudge cookie frosty!
… moresean bryant
Ordered ahead and they did not start making anything until after I arrived and mentioned I was an online order. Received the order 11 minutes later than planned.
… moreLaurAn B.
Excellent customer service. The team that was working at 1:30 a.m. March 16th went above and beyond even in a tornado watch and storm. Thank you for your hospitality
… moreSasha Smith
Horrible experience, costumer service at the window is terrible. My little sister card didn’t work at the window and she needed my mom to transfer money over to her card. When we let the girl at the window know. She cracked jokes in our face to employees in the back about how we don’t have money. Was so rude and felt like a bully.
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