Wendy’s

  3.7 – 2,036 reviews   • Fast food restaurant

Social Profile:

Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 30168

Hours

Sunday7 AM–12 AM
Monday6 AM–12 AM
Tuesday6 AM–12 AM
Wednesday6 AM–12 AM
Thursday6 AM–12 AM
Friday6 AM–12 AM
Saturday6 AM–12 AM

Address and Contact Information

Address: 185 South Service Rd S.W, Austell, GA 30168

Phone: (678) 945-4160

Website: https://locations.wendys.com/united-states/ga/austell/185-south-service-rd-sw?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search

Menu Photos

Order and Reservations

Order: Order online

menu.wendys.com

Photo Gallery

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Reviews

TheEngineer1997
This is by far the worst experience I have ever had at a fast food restaurant. Literally ignored for 10 mins while standing at the counter. my order had the wrong name on the bag but I knew it was mine bc I had a small frosty and a strawberry Dr pepper easy to spot. me, my gf and 2 other ppl stood there for more than 10 mins. and then they go around us and take the order of another couple 2 behind us. they completely ignored every person up front that was white, had to literally be like hey u gonna help us. then the receipt that was on my bag that was wrong. they threw it in the trash and never made the order for the other ppl. The manager seemed high as a kite, and couldn’t do anything right. This is ridiculous, place needs to be wiped clean and started over.
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Chrysi Davis
It’s Wendy’s. That’s what it is and that’s what they deliver. We’ve been inside but we usually use the drive up window. It always seems clean and the wait for our food has never been very long. We’ve only have nice polite service. And I feel like the food is good and you get what you pay for.
That being said, I usually enjoy a burger with fries and a chocolate frosty. The others I bring usually get the chicken.
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Scott P
Visited this location after going to Six Flags – it was around 10:30pm. 4-5 cars in front of us. Took 25 minutes to get to the window. Order process was awful – the AI order taker didn’t understand anything we asked for. Finally the employee, who was nice, informed us they were out of several things we ordered. Fine, we changed our order. Paid, got our food. It was wrong. Burgers were very over cooked. Fries were good. And the frostys were just off. Texture, taste, everything. They were gross. Maybe it was an off night, but probably won’t return.
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Ladarrius
Excellent Job Morning/Day Shift. Food fresh. Service was fast. Manager had my order ready and I wasn’t even done paying yet, and she had smile on her face. Very PROFESSIONAL!!! Job well done
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Elle Bee
The location of this Wendy’s is simply genius. It’s so close to the park that you can go there to grab a bite to eat before or after your day trip to Six Flags.

A Wendy’s is a Wendy’s, but being able to feed a family for $10 tastes so much better when the park food costs $20 per person.

Also, the service is fast. Whether you order in person at the counter or use the tap screen option in the store, this fully staffed restaurant will have your food out to you in no time at all.
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Diamond Purifoy
The atmosphere is wonderful, but the employees are unwelcoming. I liked the utilization of the kiosk, but when asking for fresh food the staff seemed as if that was too much. I then stepped outside, and once coming back in after roughly 7 minutes, I didn’t see my order on the screen and walked to counter to confirm. I was asked for a receipt after telling them my order number, but the kiosk obviously doesn’t print receipts. The cashier then came up and said that it may not be as hot… if it’s fresh then it would have some type of warmth. I checked my food once leaving the store and my nuggets , burger, and fries were all disgustingly cold. The only “fresh” items were my beverage (that I clearly made to my liking) and the chili cheese fry. Terrible experience.
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Mey Ling
The manager was really sweet the cashier had a slight attitude and I had to turn around just for them to fix my sandwich.
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Joell Smith
After enjoying a great day at Six Flags, my daughter and I went to Wendy’s Six Flags and had a horrible experience. It started at the counter as we where placing our order the cashier walked away as we where placing our order and didn’t come back so we eventually moved over to another cashier. Then we went to find a table until our order was ready. My daughter ordered a nugget meal and I ordered a classic chicken meal with no tomato because I’m allergic to tomato. When we found a table it was dirty and I went to the counter to asked for something to clean the table with. A young man behind the counter offered me 2 dry paper napkins so I asked him for some cleaning spray so he came to the table and cleaned it himself.
When our order was ready we got our food.
My daughter’s food was fine but when I got mine I received something that seemed to be old and not on the menu. The classic chicken sandwich looked like a chicken tender sandwich which was dry and burned with a tomato on it and a piece of lettuce that I couldn’t eat.
Meanwhile the employees were laughing and yelling at each other; it was utter chaos so I paid for something that wasn’t editable and left very disappointed, unhappy and hungry.
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S Thompson
The actual employees were fine. However, this restaurant chose to use AI
..therefore I WILL NOT be returning and I will be filing complaints with any relevant agencies in order to ensure that their business suffers for this insulting decision.
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Ja Lna
Great employees, been consistent with my orders . Lobby and restrooms are clean . Thank you everyone !
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