

Fast-food burger chain serving sides such as chili & baked potatoes.
Hours
| Sunday | 7 AM–2 AM |
| Monday | 6:30 AM–2 AM |
| Tuesday | 6:30 AM–2 AM |
| Wednesday | 6:30 AM–2 AM |
| Thursday | 6:30 AM–2 AM |
| Friday | 6:30 AM–3 AM |
| Saturday | 6:30 AM–3 AM |
Address and Contact Information
Address: 6156 Covington Hwy, Lithonia, GA 30058
Phone: (770) 593-8553
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Wendy’s 3015 Panola Road in Lithonia, GA
Wendy’s Covington Hwy. in Lithonia, GA
2 Wendy’s Locations in Lithonia, Georgia
Last Updates
Reviews
Here are the problems: (1) the wait at the drive-thru for the mobile order pickup was almost 15 minutes (2) the junior hamburger which was supposed to have bacon on it, for which I paid extra, had no bacon. (3) Asked for sweet onion and cheese in the chili and it had neither (4) not only did the cinnabon have the icing on it that we asked not to be on, but it was so hard we couldn’t stick a fork in it, which means it was not edible, a waste of money. Video attached
Had we been eating in these things would have been addressed at the restaurant, but we were picking up and headed home, and I was not driving all the way back.
Terrible experience….
Let’s start with me arriving at 1:35 PM. When I placed my order, I was pulled up by 1:40 PM. No one ever came out to me about my order. I got out of my car at 2:20 PM, and I had to wait an additional 20 minutes. Even when I walked inside, there was no sense of urgency about my order. The manager did apologize, but that does not make up for the poor service I received all around.
The service aside from the young man in the back cashing out orders and the young lady in the front was terrible. Everyone else’s energy was completely off, especially being that I was waiting 40 minutes for my food. Even when I got my food, my burgers were cold, my fries were cold, and my nuggets were cold. Nothing was hot, which is insane considering how long I had been waiting.
When I came back inside to address the fact that my fries were cold, one of the workers in the back got smart with me and said, “Oh well, I just made those fries.” Apparently not, because they were cold. That means they had been sitting, and customers are being given cold fries.
While I was still waiting, a man came in after me, spoke to one of the managers, did not place an order, and did not show a receipt. He was given free food, and his food was made before mine. I watched fresh fries, fresh nuggets, and a fresh sandwich be made for him while I was still waiting. I don’t care about people receiving free food—that’s none of my business—but it becomes my business when I paid and still hadn’t received my food, and his food was fresh while mine was cold.
The restaurant itself was disgusting—trash on the floor and food bags sitting out on a stand with chili and a drink already on them. The workers looked like they were just chilling instead of working. People were outside waiting, and even when you come inside, there is no real apology or accountability.
This was the worst $17.70 I have ever spent in my entire life, and I regret it heavily. I will not be back.
Don’t even waste your money coming here. Your food will not be hot, you will be met with attitude, and if you don’t remind them that you paid, you won’t get your food. You’re better off going somewhere else or going to the grocery store and spending extra money instead of wasting your money here, because you are not going to get what you paid for at all.
Just last night (early this morning) I hit the drive-thru at 2:30 AM and a woman just said, “We’re closed.” I told her, “It’s 2:34, ‘you sure you want to just go with that?” ‘Silence. ‘Smooth move for a Saturday night, Wendy’s.
On top of that, they always put in for their “handmade lemonade” so they can upcharge you—you have to specifically ask for regular Minute Maid lemonade to avoid the extra cost. Also, a medium fry is $3.19, which is wild for the portion size and quality.
Either avoid this place completely or check your food carefully before eating. I expected better from Wendy’s.
I called and spoke with manager Ronika who didn’t even offer an apology or try to resolve the issue instead I suggested that I bring them back for a refund which she agreed to. On the other hand, I decided to trash them and do business with others when out and about. It was the cold reception for me and I won’t do business with any Wendy’s here on out!