

Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 200 Blythewood Rd, Blythewood, SC 29016
Phone: (839) 292-4398
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Wendy’s 200 Blythewood Rd
1 Wendy’s Locations in Blythewood, South Carolina
Wendy’s – BLYTHEWOOD – South Carolina
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Reviews
I am writing to formally file a complaint regarding the unprofessional and unacceptable behavior I experienced at the Blythewood Wendy’s location last night.
I placed an order for three Biggie Bag meals two with regular Coke and one with Diet Coke. When the employee with braids handed the drinks to me, I asked her which one was the Diet Coke. Instead of providing an answer, she shrugged her shoulders and indicated that she did not know. I responded by saying, “Ma’am, you expect me to drink out of everyone’s cup to find out?”
Her reaction was to roll her eyes, snatch another cup, and remake the drinks. Another employee then handed the drinks to me, but still did not clarify which one was the Diet Coke, nor did anyone offer an apology or acknowledgment of the confusion.
I asked to speak with the manager, who had been standing there observing the entire situation. Unfortunately, he demonstrated no leadership, no intervention, and no accountability. Allowing staff to behave in such a dismissive and disrespectful manner reflects poorly on the store’s management and the Wendy’s brand as a whole.
After returning from deployment, I value my time and expect basic respect—especially from individuals who are working in customer service. What I encountered was the complete opposite. This experience was disappointing, disrespectful, and unprofessional. I will not be returning to this location, and at this point, I am hesitant to visit any Wendy’s due to the lack of professionalism displayed.
I am requesting that this incident be addressed appropriately and that corrective action be taken to prevent future customers from experiencing the same treatment.
Thank you for your time and attention.
Sincerely,
Deidre Mitchell
Upon returning this evening to attempt to purchase a Frosty, I was again informed that chocolate was not available. Vanilla was also unavailable.
(Sigh)
I understand that supplies may be limited or that unexpected occurrences can occur. However, it would have been beneficial to receive an explanation for the reasons behind the flavor shortages. While certain flavors were not available, each visit left me feeling somewhat frustrated that I had left the establishment without a satisfactory experience. The associate did not offer any alternative options, which I likely would have declined. Nevertheless, the simple courtesy of providing an alternative option would have significantly contributed to maintaining good customer service and encouraging repeat business.
I do not intend to sound petty, but I am dissatisfied with these recent visits to an upstanding Wendy’s location that attracts many daily patrons.
Management, please address this oversight.
I anticipate returning at a later time, but…
girl just say you’re lazy & can’t be bothered to do your job correctly OR at least try to tell me something more believable ♀️
5/17/25
I don’t know why I gave this place a second chance 10 o’clock in the morning they don’t open their dining room but they’re posted hours are open the dining room at 6:30