Togowa
Ive been coming here often lately and depending on the crew working, it can be great service and fantastic food or absolutely terrible service and food. Ive often messed up orders a few times though, usually an ingredient messup or missing an item but today i redeemed a reward breakfast baconator from my app points and when i opened it, something didn’t look right. Smelled off and the egg just…gross. Either it wasn’t cooked fresh and has been sitting under a lamp too long or just reheated too long after sitting around. Ill still be coming here but this really disappointed me this time. Do better…
… moreKane Martin
Road trip stop
Place was a little busy. Decided to go inside
Side door was locked, no sign, had to walk around the building.
Kiosk only order.
Expo there was only able to process one order at a time. Rather than as food came out. And no attention to dive in, to go, door dash.
Food was good, but we ordered everything at default.
But ketchup dispensaries were empty. Had to go to counter for packets.
… moreAshlee Greene
Ordered the Chicken Strip basket. Ate 1 peice of chicken going over the Smoky Mountains, & was sick. Chicken was raw, not cooked at all. Returned, 4 days later. No refund. Never go back.
… moreLisa Witham
Food was good. Service was slow. Their drink machines were out of numerous dri ks and there was water leaking from somewhere under that put water all over the flood that you have to walk in the grt a drink. They put a wet floor sign. Should have closed off and provided drinks for people from fou main behind counter.
… moreDonna Wilson
I ordered a taco salad.i had 3 or 4 thinly sliced, small tomatoes and about 19 corn chips. I have always enjoyed Wendy’s food but very disappointed this time.
… morej beach
Chili was a bit thin but it was still good. Baked potato with cheese and bacon was great. Bf said his double was right on par. Good service.
… moreSage Mathis
There was no atmosphere and we had a simple order and they forgot the sandwich out of one. We went back and it took 30 minutes to get it resolved. We definitely won’t be back and don’t recommend anyone we know to come here! The staff all acted high on something and are rude.
… moreHope
We went in at almost noon. The kiosks did not accept app rewards or offers so we had to go to the counter. The food was okay, but the fries weren’t fresh. The dining room was dirty. It was a bit slow.
… moreTyler H
If it were me I’d just forget about it and go on to Fresh Burger (not much further away from this). I’ve been through here before a few times and after this time I’m leaving the review. I don’t know why corporate doesn’t straighten this place up. Well on second thought yes I do. It’s because the revenue is great enough at this location that they don’t care and every one of us, myself included are at fault for that. Just about every time I’ve seen this place it’s sitting full of cars wrapped around because all anyone knows is a stupid fast food window when it comes to eating. Just like McDonald’s or any other fast food chain. No matter how terrible it is, people will go out of their way to support them and keep them open and I don’t get it. First of all let’s just envision fast food and the image of that. You’d get your food at a steak house before you’d get your order here. I’m not exaggerating that at all even though that probably sounds extreme. I’m absolutely serious! Fast food as a whole has become slower and slower over the past several years (I don’t know what goes on anymore) but this place takes the cake, CONSISTENTLY! I’ve been a few times when I’ve visited Cherokee because I didn’t know any better. I honestly didn’t think there was much option in this area but after this time of being in town I learned otherwise and therefore I have no intention of being at this Wendy’s ever again. If you go you should definitely set some time aside because there is no such thing as getting in and out. You will be there for a period. In addition to that, the workers don’t seem to care about anything. Now, I typically try to not be all inclusive when I talk about things like that so I want to say “as a whole”. As a whole, they don’t seem to care. I’m sure they have some good ones on payroll (I’d hope) but overall you shouldn’t go with expectations of encountering them. So with mention of timing and staff, let’s move forward to the food. I spent probably a good 10 minutes at the window itself (not counting getting up to it) and after I got the food, I couldn’t tell you what they were holding on. It sure wasn’t fries, they had no heat and no amount of crispness and there’s no way it was holding on meat either because again, no heat. I already had the drink in hand so they weren’t waiting for a Coke truck, that possibility can also be eliminated. In what world does it take 10 minutes to bag up food that’s very clearly already lying there and what kind of sense does it even make? Not only are the workers non-responsive, but the type of thing I just mentioned is also part of why I said as a whole they don’t care. I don’t have to be in there to know it’s already been cooked. I can feel and I can taste. If there’s no heat in anything you have, then the delay IS NOT that. No matter how hard you try, you can never get a sum of 3 by adding 2 and 2. Just absolutely ridiculous. They couldn’t have been caught up in anything else because they were standing around everywhere. Please, someone from the top explain to me (to everyone) why it takes so long to bag up something that’s already on hand. If charging full price for and handing out cold soggy fries is acceptable as well as lukewarm meat, then for gods sakes just get the bag and get on with it! At least that way people could say in future reviews “food sucks but it’s very fast”. As it is, all that can be said is that you’ll be waiting for food they aren’t waiting for. Nor do they want to answer for. I’m telling you now, Fresh Burger definitely has my attention and you should consider your options very strongly. So anywhere from $10-$12 for a number whatever. Those same numbers apply at the second window just to have it not hot. People that don’t care about anything. All in comparison to $12 up the road for friendly people and food that is absolutely hot and fresh when you receive it. If you’re looking for food late at night I don’t know what to tell you. But seriously, if it’s not after hours, go up the road. It’s so good and you’re not out any more money to get the goodness.
… moreKimberly Owle
Drive thru can be slow when busy and the sandwiches always have heavy sauce but service was courteous.
… more