Fast-food burger chain serving sides such as chili & baked potatoes.
Wang Puppy
My sister and I went there to get the Wednesday collab special. We ordered online and followed the email instruction to click the link when we arrived, waited 20 minutes, and nothing. The screen that shows order status is USELESS, it’s not accurate at all. I went up to ask the workers, and they apologized and started preparing my order. They did not get all the items right and asked me what else was missing. Even after giving me all the items, they forgot the sauce. At least a few of the workers were nice, but the slow service and mistakes they made still made my first experience at Wendy’s a horrible one.
… more1jimboss
Customer service is trash. No one acknowledges you while waiting to order But the drive thru had 15 people get their orders before I was even acknowledged. And once I said something the response from the attitude having manager was she is helping other customers right now, while rolling her eyes and mumbling under her breath. All I asked was to be acknowledged, and that someone will take my order soon. This is fast food. I didn’t think you were supposed to wait 5 minutes before someone comes to take your order. Nobody said a word to us. Management should have said I apologize soone we will be right with you that’s all she had to say but noooo she had to have an attitude. Also noticed the team members don’t have hair nets on hair flying everywhere. One team member told another I think you’re doing a great job. Don’t listen to him. That’s fine don’t listen to me. But if the person taking orders can’t multitask you need to put better people up front. Once again the management is rude. Short black lady with a ponytail and an attitude. And she always is like this!! That’s why I hate coming to this location. And if I were you I wouldn’t either especially during the day. You may have a better experience going through the drive-thru because that seems to be the only focus.
… moreFelipe A
Do yourself a favor and stay far away from this drive-thru. I can’t speak for daytime, but after 6 p.m. this place completely falls apart. They take ages just to acknowledge you, and when they finally bother to take your order, it’s almost guaranteed to be wrong and they’ll still manage to leave out items. I’m not wasting my time sitting in the parking lot auditing their incompetence. This location is a joke, a headache, and a total waste of money. I’m done with it.
… moreChris Russ
Love the employees, but the food made my toddler throw up three times during the night. This isnt food its poison. Find other places to eat.
… moreB M
Jerrold shouldn’t be working the window, clearly he lacks customer service skills. Even the car behind us said he was being….rather unpleasant. We found out because we were missing items. Editing my review to add that BOTH Dave doubles I purchased were undercooked, they were still pink in the middle and were completely undercooked, taste like it just came out the freezer. I tried calling the store but of course there was no answer… avoid this Wendy’s.
… moreLinda Ellison
I ordered a 5 dollar burger bag. The service was slow. I had to wait for food to get done. Got tired of waiting and went inside to get it and my burger was half done!!!! I took a picture of the food. I don’t understand how a person has to wait over 10 minutes for food and then half done this is down right a mess.
… moreFelicia Glenn
I placed an order in app for a double stack biggie bag. As soon as I leave and open my bag I notice my burger is cold!!! Like fresh out of the fridge cold!!! Now I can say the young lady in the window was nice , but no I did not go back! I was too pissed and did not want to be in the drive thru fussing and cussing. I’ll just go to the Caraway Village location from now on.
… moreShmoothiee on Gorilla Tag
we ordered food, and paid the 8 dollars for it while the workers were getting the food ready. When the worker came back, she told us to pay even though we already had and so the card declined and we couldn’t get our food.
… moreRyan
I ordered something simple on doordash, just a baconator combo, so imagine my shock when I received this sad excuse of a burger, with no sauce, no toppings I requested, and most baffling of all: no bacon?? Never order from this place, all the other bad reviews are true and I should have listened.
… moreCat Smith
Staff was impatient while ordering, rude at the window, Potato was overheld so long it was beginning to turn brown, no receipt for my purchase- overall terrible experience do not recommend
… more