Michael Carden
I usually don’t post reviews but this is the 2nd time my order has gotten messed up in about 3 week. I ordered a potato with chili and shredded cheese with butter. When my order was delivered I got a baked potato that was overcooked and hard, cheese sauce instead of shredded cheese and no butter and no fork to eat it with. There was so much cheese sauce that it overpowered the chili and you could not even taste the chili. Even if I had butter to put on the potato it was so overcooked that the butter would not have mixed in the potato. I love Wendy’s but lately the quality of the food is much to be desired and not to mention poor customer service. I understand it’s fast food and at times the store is busy but when you don’t take the second or two to insure that your customers orders are correct and the quality of the food is to the standard that the restaurant is suppose to provide then that’s when you start to lose business. Speed should never take the place of quality. I would rather wait a few seconds or moments longer and receive a quality meal that is worth the cost of what it sells for than to get it in a rushed manner and you can’t even eat it or enjoy it. It then becomes a waste of money and time both on the customer as well as the restaurant.
… moreEric Scott
The app for this store doesn’t work smoothly drive thru since it opened. I go in after doing carry out. They are out of lids for medium and large sized drinks. They don’t have sweet tea in the back either so I go to pour it from the container…empty. no tea from the machine either it’s not available. So not an overall great time here I get it that it’s fast food but when I look back and see the workers killing flies with the electric tennis racket and having a good old time kinda kills me a little. Its like this sole property just brings bad business.
… moreAna Richards
The cashiers was friendly, I ask her about if the pork (bacon) was cook or reheat in the grill as same as the burger meat or in the fryer. She looks very knowledgeable about it so I feel safe eating here.
For anyone who doesn’t eat pork this place is safe!
The spicy chicken sandwich was perfect, the fries were cold.
Very clean and plenty of parking ️ space
… moreNate Brooks
Me and my wife and my daughter went to wendy’s, around four twenty today to get something to eat.Everything else sounded nasty.food is getting disgusting nowadays.You can’t go anywhere without it.Being messed up and we figured wendy’s has got a little bit better.I was wrong.This is the worst service worst food ever.And something needs to be done about it
… moreZsatinae Slaughter
This is the worst Wendy’s I have been to. The last few times they got my order wrong. I tried to give them grace because it’s a newer Wendy’s but my service today was completely horrible. My order was wrong, they forgot my frosty and the girl taking and handing out orders at the drive through, had a bad attitude. The inside looked clean but I will not be returning to this Wendy’s. It’s such a shame because so many people in Elkton were so excited to get a Wendy’s only to be disappointed by the service.
… moreIndia Griffin
Trash trash trash!! This is my 2nd time getting food from here and it was trash again! I ordered 4 junior bacon cheeseburgers and they didn’t put any bacon, tomato, or onion! Whoever manages this place is doing a terrible job.
… morecountryboy 151
Their hours state that the lobby closes at 10 PM. I showed up at 940 PM after a road call and there was a male and female sitting inside, and when I showed up they both looked incredibly annoyed, and the door was locked. I went to Google to find other food nearby, and then I saw them making out IN THE DOORWAY while I sat out there looking for other food. Extremely disappointed.
… moreMatthew Clarke
This store is new and the digital menus in the store do not work properly. Many items are missing prices. The self service self check-out kiosks are out of service. (Both are broken) For a new store only open less than 6 months I was disappointed in how many things were not working or out of service. Management was also bad, I stood in front of the cash register and no one was there. I had to wait a few minutes before anyone came to take my order. I saw several customers not receice what they ordered. Food was cold. Things definitely need to be improved.
… moreBill Tharp
This is one of the better Wendy’s in the area. The staff is very friendly. Food came out hot and fresh
… moreDoneisha McMillian
Didn’t get what I paid for and the drive thru worker didn’t have good hospitality or maybe she was just having a rough morning.
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