Kimberly Hetrick
Not the first time we have been disappointed. We went through the drive through today and are not at all please yet again. The french fries were stone cold not even remotely warm! yuck! The chicken nuggets also cold and we order sauce and did not receive it. We had order a JR cheeseburger deluxe …what was in the bag was a burger with ketchup, onion and pickle only. What a shame this location has gone done hill. If you want your food hot and order right….we suggest another location.
… moreJason Kosmal
Waited 30 minutes inside for an order to go. My fries were ice cold and sandwiches put together so sloppily they were inedible. Not my first bad experience at this Wendy’s but definitely my last. Will drive to Allegheny Twp. Wendy’s
… moreRuth & Tom Aikens
Service was aweful. They served me a baked potatoe that was brown inside and cold.told the clerk she said theiy are all the same. Not true. We eat there 2 maybe 3 times a week. The manager left a lot to be desired. The clerk wasn’t any better. Finally after 22 min. They got me a decent potatoe. By then my sandwich was cold. Worst exp. Ever.
… moreMichi (Michi)
Out of all fast food this is my favorite place. Last visit was very disappointing – NO MORE FISH SANDWICHES – AND I LOVED THAT FISH SANDWICH. I was going crazy. I told them I was dreaming of that fish sandwich all day. Who made such a bad decision to get rid of them??? Who did this??? Who???
UPDATE: Got some EXCITING NEWS YALL!!! COD SANDWICH IS BACK. They must have felt sorry for me. I do apologize for my adult tantrum in the drive through. 5 stars now!
… moreChelsea Crisman
It was a busy Saturday afternoon with multiple cars around the building for the drive thru. We opted to go inside. As we walked in I noticed a bagel and egg sandwich sitting on a table as you walk it. I noticed it because it was out of place. I’d soon find out where it came from. We waited in line about three customers deep. The cashier was not having it about it being this busy. Audibly sighing. Throwing her arms over her head. And complaining out loud that her sandwich was going to be “ice cold”. I’m very sorry that you took a job where noon (lunchtime) is NOT the time to have your own lunch. My boyfriend and I got to the front of the line and once I had the opportunity to order I didn’t want to anymore. We decided to leave. Went to the Wendy’s in Hyde Park and had a delicious meal.
… moreCody Christie
I have literally never come here and had them not mess my order up. Got three 4 for 4s and they forgot the sauce, two fries, and two sandwiches. Everybody that works here is extremely incompetent and slow. Fire everyone here.
… moreTom Lott
Went thru drive thru and they heard order wrong. Got a bbq cheeseburger without toppings. Not correct and lady sent order back and still was not correct. It was a good sandwich just would of been better with onion rings on it.
… moreBrian Maples
Love Wendy’s in general, but I have been going here for some years and the majority of the staff is unfriendly, very rarely say a simple please or thank you, are on their cell phones when they take your order and frequently screw it up, frequently heard complaining at the drive thru window, and seem to care very little about what they’re doing. The grilled chicken tastes like rubber most of the time. The New Kensington one a few miles away on Tarentum Bridge road is outstanding compared to this one. Basically, it comes down to poor management and/or ownership at this location.
… moreEhr._
Half of the time at this location is not very edible and our orders are always messed up like today. My dad asked for no sause and got bbq sause. I asked for ranch and got none. My sister asked for sausemsause and got bbq. And none of us got no napkins
… moreAimee Castelucci
I waited 25 minutes for my order and the medium fry was not fresh and tasted terrible. The fries i got were not hot. Thats why they got 2 stars from me cause of service and product
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