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Fast-food burger chain serving sides such as chili & baked potatoes.
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Wendy’s 3737 Vestal Pkwy
About Wendy’s 3737 Vestal Pkwy … At Wendy’s in Vestal, NY, we got everything you need for lunch and dinner. Whether you’re looking for fresh, never-frozen beef …
1 Wendy’s Locations in Vestal, New York
Browse all Wendy’s locations in Vestal, New York for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …
Wendy’s, 3737 Vestal Pkwy, Vestal, NY 13850, US – MapQuest
Get more information for Wendy’s in Vestal, NY. See reviews, map, get the address, and find directions.
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Reviews
Alidius “Alendi” Bael
I ordered 3 meals here. One for me, one for my wife, and one for my son. They forgot the fries and nuggets for one of the meals.
There was a large line and we didn’t open the products til we got home to find out a partial meal was missing. When this issue was reported, not only did they not offer a discount on the next order or any form of a coupon, they simply stated that it would be reported to the Management. This was nearly a month ago and I’ve not heard anything since. It blows me away that they think its okay for a customer to order and pay for a product, not receive that product, and just say, “Sorry.”
They’re literally stealing from their customers and they think thats okay. This is like paying for a potato and chicken breast at the store and then walking out with nothing in your hands. Absolutely ridiculous. I will not be visiting any Wendy’s locations again.
… moreThere was a large line and we didn’t open the products til we got home to find out a partial meal was missing. When this issue was reported, not only did they not offer a discount on the next order or any form of a coupon, they simply stated that it would be reported to the Management. This was nearly a month ago and I’ve not heard anything since. It blows me away that they think its okay for a customer to order and pay for a product, not receive that product, and just say, “Sorry.”
They’re literally stealing from their customers and they think thats okay. This is like paying for a potato and chicken breast at the store and then walking out with nothing in your hands. Absolutely ridiculous. I will not be visiting any Wendy’s locations again.
Hota Te
I was expecting a simple fast breakfast. However my experience here was one for the books. The order came out wrong and even the coffee was cold. The manager had a terrible attitude, mostlikely dealing with her colleagues and attire issue from what I over heard. It shouldn’t effect the customer service but it was very evident. Anyway just a heads up, management there needs some leadership training. It’s starting to effect performance not just for me. I see the other reviews here. We need more customer care.
… moreCindy Parlett
I’ve been in other Wendy restaurants but this one was so cute! There’s an electric fireplace with a seating area next to it, so it was nice and cozy. It was clean, the staff were polite and my burger was actually delicious!
… moreAlexis Jones
Stopped by at 3:40pm on 11/30. Took 8 minutes for an employee just to acknowledge the customers at the speaker in the car in front of me, took another 10 minutes before i made it to the window only to pull up and see the drive thru employee playing on her phone right in customer view at the window. Horrible customer service
… moreKen Hughes
I stopped for lunch and went inside and ordered at the kiosk because they don’t take orders at the counter anymore. There were 3 or 4 people standing in the front waiting on their orders. I figured a few minutes wait and we would have our lunch and get out of there. We’ll, we ended up waiting 35 minutes for our order. I paid with my card already at this point or I would have canceled or left. Never , will I go back to Wendy’s in Vestal. The sad thing on top of the wait was the food was lousy and cold.
… moreBrittany Anne
The food is typically the same everywhere, but the lady at the drive-thru didn’t speak English enough for me to ask if there was chicken in the Apple pecan salad. They changed the sign so it doesn’t say it comes with chicken anymore so I wanted to make sure it still had chicken ( otherwise I would have to add it.) Then she had to get the manager to come on to answer a simple question of “does the salad have chicken on it?” because originally she was asking if I wanted to remove the chicken and I tried three or four times to ask her. It seems to be a trend to put people who can’t speak English in customer service and I don’t understand why this is happening. I understand everyone needs to make a living but at least give people jobs they can do
… moreTyler Cox
Waited 10 minutes in drive thru until I called the store to get there attention that I was waiting with a line of cars behind me and then I got nothing but altitude at the window and they were out of large cups so they try to pass off a medium without saying anything about it while charging for a large and tried to not give me half my order gave me attitude asking me why I’m still waiting at the window like I wasn’t waiting for my other items
… moreDominic Geertgens
Good food, however wait time for the drive way was about forty minutes. Not to mention my order was not completed, I was missing a drink and a burger. When I went in to get my missing items the cashier gave me attitude and said “ok, here”. Not good service and the food is not really worth the trouble.
… moreDave Novobilski
Ordered on the app for pickup at the drive thru. Burger and chicken sandwich were cold with soggy fries. Did not receive nuggets and fries for 2nd biggie bag. Coffee machine was down and was not advised of that until I asked where my coffee was. The window employee was miserable and should not be in a customer facing role. Also did not get napkins and a spoon in the bag.
Contacted Wendy’s corporate, after 2 phone calls was credited for the full amount charged, thank you. Never heard from the local franchise.
… moreContacted Wendy’s corporate, after 2 phone calls was credited for the full amount charged, thank you. Never heard from the local franchise.
Gacha Gaming
This is my work local lunch place. I have been stopping here for lunch occasionally for years. I am not sure what has happened in the last month or so but the drive-thur service has strongly decreased.. Which is sad because I do like Wendy’s food, but my lunch time is very limited & may not be able to go back there.
… more