Gregory N.
My experience at this Wendy’s was very poor. The woman at the drive thru asked us to pull ahead because they were making hot fresh fries for us. There was absolutely no one there, not even inside at the time we went to order food. When we left my girlfriend checked everything and the fries were old and cold, not hot abd fresh like she stated they were doing. We also waited almost 10 minutes just to get old and cold fries which is very poor management in my opinion. I called the store to speak to management, low and behold it was the same woman that had us pull forward to wait for fresh fries. I will never go to this Wendy’s again and definitely advise other people to not go also. It’s sad when management asks you to pull forward to wait for fresh fries and then you get old fries that are not hot or fresh.The chicken tenders were old as well in which my girlfriends son would nit eat because of that. Also the lettuce on my girlfriends chicken sandwich was old and brown as well. We paid almost $50 to get this kind of service from a manager which is absolutely ridiculous. I normally don’t post reviews but I was not happy when I found out it was the on shift manager that allowed this to happen, especially when they were dead and had no other customers in the drive thru or inside the place.
… moreBruce InCharlotte
Second office for the day and it was good enough. Wifi worked fine and there are power outlets. I think that as long as you’ve gotten some food, they don’t mind people hanging out with laptops.
My Junior Cheeseburger was assembled properly with the right ingredients. I decided to try the “saucy nuggs” and that was also okay though they could have been hotter.
The restaurant was clean and the tables were clear. Condiments area was stocked and for a change, the ketchup actually worked. Overall, a good experience.
… moreFrank Arney
The food quality has gone down a lot at this Wendy’s. For breakfast the food and coffee is always cold. And lately when we get dinner, they always forget part of our meal. They need to automate and save money on paying employees. The employees don’t want to do the job, replace them.
… moreAngie Lynn
Two weeks ago my fiance and I wanted food after prepping for my daughter’s birthday the next day it was a long night we just wanted food for us and a couple others and it was late. When we first started ordering food Jamal got on the headset and and said “c”mon man its late” Then a lady gets back on the headset and takes our order. We were asked to pull up to wait for our food to be brought out. We waited almost a good hour. The food was brought out my fiance asked for the fries to be remade as they were cold and not fresh the lady gets huffy puffy and grabs the bag and goes to remake them. We waited about another 30 minutes by then our sandwiches and nuggets are cold. She finally comes out with the fries and we told her the food is cold and our sprites tasted funny. Could we just get a refund and she gets an attitude and says the fountains in the back weren’t working right that she had to grab it from the lobby and said she’d give us the refund after she gets the money she brings it out and shoves it through a crack in the window and my fiance said wow just throw the money at me and she goes I didn’t it’s on camera and she really did he had to get out of the vehicle and grab money. She was so beyond rude. Last night we go to get food and she’s working. My fiance just wanted a chicken sandwhich and a frosty. Once we get to the window she yells I’m not serving you and slams the window shut. We ask for her name and she absolutely refuses to give it to us and so does other employees. We didn’t leave because he just wanted his food we asked multiple times and she still refused to serve us and call the cops. Hopefully no one else has to deal with this because it was absolutely crazy and made us really upset to be treated that way for no reason. We were polite and nice. We will be giving the police report to coorprate or someone else higher up so something can be done about this! The good is expensive, we should get what we pay for.
… moreHolly King
I enjoyed a healthy, delicious southwestern avocado salad with grilled chicken. I didn’t want ranch dressing, but something lighter. They suggested either the pomegranate balsamic or the champagne balsamic. She wound up giving me both to try. Both good, I think I preferred the pomegranate a little more. The presentation of the salad was very appealing and all the ingredients tasted fresh.
… moreTimmy Collins
Wanted sweet and sour sauce they gave me some chili sauce and it is trash. Apparently they discontinued sweet and sour and replaced it?? Blame corporate.
… moreStephanie Bloss
Food was delicious and quick. I ordered salt less fries and it was out within 10 minutes. Very good and exactly what I wanted. Thank you to the 3 to 5 staff on Tuesdays.
… moreLana Alexander
Got the Baconater. Good burger. The price of its meal deal is insane though, 14.99! It’s going to be long time, if ever again, before I eat out again. Especially here! Over $30 for two people for two burgers, two fries, and two drinks. Crazy!
… moreMaría Capistrán
I ordered a baked potato with Nuggets, the potato was damaged, I had to return it and the second was damaged as well. We asked to speak to a manager and they did not want to give me French fries which did not work either. I know the economy is not good. but it is not correct that they give you the damaged food you are paying for a good service. off my list of preferences.
… morejohanna Wood
I will never and I repeat will never come to this place again your customer service sucks big time my husband was there picking up an Uber eats order and they were very rude towards my husband and then my husband went to back up to the window to get the drink they didn’t give us and the man was extremely rude and told my husband not to hit him when my husband was no where’s near him to hit him im sorry but this person needs to be fired this business lose there customers for the way they treat them
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