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Fast-food burger chain serving sides such as chili & baked potatoes.
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Wendy’s, 175 N Genesee St, Utica, NY 13502, US – MapQuest
Get more information for Wendy’s in Utica, NY. See reviews, map, get the address, and find directions.
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Reviews
frank washington
Sold me old food . Food so old I wasn’t even hungry anymore. And the dressing on the sandwich looked old. Just know when come here check your food . I had to come way from other side of town just to get my refund and the lady took her time then proceeded to ask me what size the meal was like I didn’t have the receipt present. If you like Wendy’s probably not your first stop I’m just saying.
… moreMatt Trout
Don’t stop here! We wanted a quick stop but it was bad all around. Took forever to get our order. EVERYTHING was bad! Burgers we stale and old. Taco Salad lettuce was brown and chips were expired! Absolutely disgusting. Don’t waste your time or money! Would give 0 *’s if possible. Store was filthy! Very poor representation of a national food chain.
… moreRobert Beames
Ordered from here many times depending on what day you go depends on the service quite frequently with my deliveries either they take two hours or just don’t show up at all when I order from the location there seems to be quite a few arguments going on in the kitchen. Maybe that’s why my orders aren’t always complete. Definitely seems to be a staffing issue. The food is hit or miss not sure how they accomplish it, but I’ve had it where mayo and ketchup is coating the outside of my burger.
… moreBrittany Owens
Tried to go through drive through, sat there for
About 10-15 mins so I pulled out of the drive thru to go in- the only two workers in the building were sitting at a table together. This is what y’all get paid $18 an hr to do?!!!! Come on now. I hope your corporate sees this. Wanted to give zero stars but I have to have at least one in order to post… so
… moreAbout 10-15 mins so I pulled out of the drive thru to go in- the only two workers in the building were sitting at a table together. This is what y’all get paid $18 an hr to do?!!!! Come on now. I hope your corporate sees this. Wanted to give zero stars but I have to have at least one in order to post… so
Dmitriy Gult
The place is super dirty. The staff is super unprofessional. We order 5 meals for done in. After getting 4 meals they left. No one at the counter I asked where the last meal is and it took them forever to get it to us. Image a party of 5 and 4 people are having their meals while the last person is standing and waiting. Avoid this location at all cost.
… moreRobert Crosby
It was not a great experience. We ordered on the app, and when we got there, we received our drinks and were asked to pull ahead, which is normal. It was later in the evening but then sat there for 20 minutes with nothing. We had to pull back to the window to see about our food, but the guy just mumbled something at us and closed the window. It took another 10 minutes after that to finally get our food. The food we did get was messed up beyond anything I’ve had at a fast food place before. No bacon on the bacon cheeseburger and not even full patties. They seriously just cut burgers in half and stacked them.
… moreKrista Marshall
My husband and I took our children here for lunch after an appointment. He ordered our food while I got our drinks and took the kids to the bathroom. The men’s room was out of order so I took the boys into the women’s with me. The floors were disgusting, covered in dirt and grease. There was no soap, the water didn’t fully shut off and sprayed everywhere. 25 minutes later our food was finally ready. I stood at the counter for a while waiting for a cup of mayonnaise to only walk away because the longer I stood there the colder my food got. A younger gentleman was walking food out to cars and we had asked for a cup of mayo. He tells us he will grab some. The cup of mayonnaise looked like it had been sitting on the counter for a week. We went to leave and the amount of grease on the floor caused me to slip nearly falling. I was absolutely disgusted with everything about this Wendy’s. I have never felt the need to write a review on any place, but I felt this was necessary. Next time I will travel further to eat.
… moreBee Soonin
Waited 20 min in drive thru for cold food- no spoon for chili or napkins. They gave my food to another car and then went and got it from them and gave it to me…absolutely unacceptable. I literally just wasted $40 on this crappy food.
… moreEmpress Lala Stone
Ooooo yah’ll let me tell you! The floor was so oily from the front door to the side door to employee door off kitchen you could have thought they mopped the floors in oil and water! Yah’ll know that don’t mix! Yes we were a party of four and let me tell yah’ll we all almost fell ;( secondly two people on staff no assistance until asked repeatedly. Wouldn’t be my first choice to go back to as Genesesse street has many restaurants to choose from. Let me know yah’ll experience here! Would you visit? Follow the journey X @vibzstone YouTube: LaToureLaStone Google: empresslalastone
… moreteddy girl
If you are the boss reading this, you should be ashamed of having this staff at your place. DO NOT ACCEPT ORDERS from this restaurant! I was made to wait 30 minutes for an order, only to be told that someone else already picked it up. This is a complete waste of my time. On top of that, the staff lied to Uber and reported that I picked up the order but didn’t deliver it. Their behavior is rude, unprofessional, and completely unacceptable. Absolute nightmare!!! Avoid this place at all costs!
… more