Wendy’s

  3.5 – 454 reviews   • Fast food restaurant

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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 13165

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Wendy’s, 1262 State Route 414, Ste B, Waterloo, NY 13165, US

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Reviews

Thomas Robinson
I love Wendy’s. Thier burgers and nuggets are so good. However, their breakfast is delicious too!
I got the Breakfast Baconator with some tater wedges. It was so tasty. The restaurant is clean, well lit and has a very nice staff. At 9am Miss Brittany even offered us lunch options, but said they would take just a bit longer than breakfast items. It’s great to have that selection.
They have a drive thru, self order kiosk or order from a person at the counter.
If you want a scrumptious breakfast sandwich, hit up Wendy’s.
This restaurant is colocated within a gas station/convenience store. There is a Subway here too, that looks pretty good (for a subway)
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Dawn M
Everything at this location is the worst. I started coming here a couple minths ago. I come to this location at least once a week and almost every time the wait is insane, and the order is always messed up. You pull ahead almost every time and they take the extra time and still mess up the order. Tonight I did a mobile order and I waited in line at the drive thru for a half hour. When I was waiting in line I was seeing boxes all over the ground near the drivethru area and a wendy floor mat just thrown out in the landscaped area. Finally I get to the window and was asked if I was using my rewards and i said no I placed an online order. Another voice comes out and has an attitude then as I pull away I hear her just complaining over the speaker. I get to the window after about another 10 minutes and ask if the sanwich i ordered was made according to the order, which it was. Usually it isnt and it gets tossed out and remade. I was hopeful at this point. I get home give my husband his special sanwich and order of tenders. The tenders were awful you couldnt even bit through them they were so dried out and hard. Like leather or jerky. Probably sitting under a heat lamp for at least an hour. Try and call the store to complain and the voicemail is full. Im sure it is becayse this is the worst location i have ever been to.
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Chris Finch
Had a few extra points so came in and ordered the junior bacon cheeseburger immediately the cashier Katelyn was giving me crazy looks so I told her I had a redemption code on my phone I was going to make another order for something else but she ran off so rude luckily there was another guy that came and took my order he was cool he did everything I asked him but she was very rude she should not be working there or you guys should help her with her customer service skills anyways I didn’t get what I ordered and my burger was cold as if it’s been sitting out all day terrible food quality chili was decent Will I come back and spend money here no
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Ray Borman
Came in with my annual Frosty tag today. Which allows me to get a free Junior frosty. I was told that this location does not honor the tags unless you purchase something? Travel across the country and I’ve never had that problem before I asked Bailey the counter person are you sure. And she said yep. As I was posting my review in Subway just outside the Wendy’s building. I have to give the manager credit she did come and find me and say she would honor my annual tag. I had already decided I didn’t want anything from this Wendy’s because of my experience. I do use Wendy’s across the country. However, Wendy’s seems to be inconsistent with a lot of customer service programs lately. Get it together Wendy’s
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Keva S.
You: “Hi, could I please get some ice?”
Crow-Eye: “Get it back in blood.”
Like sir?? What ancient beef do we have?? This isn’t John Wick 4: Frosted Beverage Revenge. I’m asking for ice, not retribution.
You work at Wendy’s, not guarding the gates to Valhalla. Nobody needs to avenge the McFlurry machine. Just give me 3 cubes and a reason to live.
This man treats basic customer service like a street war.
“You pressed over Sprite?”
“You mad over hydration?”
“That’s crazy. On my momma, the ice chose not to be here.”
You’d think he had to mine the ice himself with a pickaxe forged in betrayal.
Her Eyes Being Close Together
Her eyes aren’t just close together.
They’re in a relationship.
They’re texting each other under the table.
They are sharing thoughts before she even has them.
She blinked once and I swear it was at me and also behind me at the same time.
Like I was being judged in 4K from two angles.
You ever seen someone whose eyes are so close you feel like you have to back up to see them properly? Like you need to pinch zoom out on their face??
Her glasses have one lens. That’s all she needs.
She looked at me like I was interrupting her psychic link with Crow-Eye.
Like, “you don’t belong in this dimension.”
And she’s right. I don’t. I belong somewhere with ICE.
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Dequan Freeman
I ordered 20 p spicy nuggets
I only got 10
Went back in they gave me 10 more nuggets
Get to my truck realize all 20 are not spicy
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Joe Clark
Had a young Lady who took my order, on 01/22/26 she has very good, communication skills, not only with the public, but also with her Co workers, very pleasant to hear how she treated all the guests and her workers behind her, she definitely deserves high appreciation from the Upper Management
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Nicholas Adkins
The lobby and drink fountain station was clean. There was a wait on getting my order taken when I was the only one in line. The big thing though is the lack of bacon on an asiago chicken club sandwich. Photo for why the low food star.
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Oyetos Saabes
Worst Wendy’s experience I’ve ever had, food was cold, And I meab COLD, I live 10 minutes away, wasn’t even warm. Burger meat was dry and dark/burnt. The only think that we ate were the drinks. What a shame Wendy’s.
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Ashley Head
Really depends on what time of day you go. The night staff is friendly and the food is always fresh and delicious. But the day staff sound miserable and just keep the line pushing. The food is dry and not what I wanna spend my money on…
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