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At Wendy’s in Poughkeepsie, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Poughkeepsie, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 2596 South Rd, Poughkeepsie, NY 12601
Phone: (845) 454-2906
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Hudson Valley Reviewer
This was one of the most frustrating fast-food experiences I’ve had in a long time. I’m giving this Wendy’s 1 star because we couldn’t even get service. When we walked in, not a single employee acknowledged us, said hello, or asked if we were ready to order. We waited, and waited, and waited — and meanwhile, every worker seemed focused only on the drive-through window. They were rushing back and forth to take care of cars outside while completely ignoring the people standing right in front of them inside the restaurant.
It wasn’t busy in the dining area at all, so there was no reason we should have been overlooked like that. We stood there long enough that it became clear no one had any intention of helping us. After being totally blown off and left standing with no service, we finally just walked out and went somewhere else. It shouldn’t be that hard to greet customers or at least let them know someone will be right with them.
I don’t expect five-star treatment from a fast-food place, but I do expect basic customer service. This location really needs to balance their drive-through and inside orders better. Extremely disappointing visit.
… moreIt wasn’t busy in the dining area at all, so there was no reason we should have been overlooked like that. We stood there long enough that it became clear no one had any intention of helping us. After being totally blown off and left standing with no service, we finally just walked out and went somewhere else. It shouldn’t be that hard to greet customers or at least let them know someone will be right with them.
I don’t expect five-star treatment from a fast-food place, but I do expect basic customer service. This location really needs to balance their drive-through and inside orders better. Extremely disappointing visit.
Michael Jones
Food is always cold , too many homeless people walking around the parking lot and you can only do drive thru only. Burger King has better burgers and better customer service. The girl at the drive thru is rude the one with the blue hair and with the nose piercings always looks miserable. Won’t be back
… moreViet json
A good Wendy’s location within a shopping center.
Clean bathroom for men’s. Clean and large eat in area. Updated so it doesn’t look like the old Wendy’s. Food tastes exactly how you expect Wendy’s to be. Which is a good thing.
Drive thru is okay.
… moreClean bathroom for men’s. Clean and large eat in area. Updated so it doesn’t look like the old Wendy’s. Food tastes exactly how you expect Wendy’s to be. Which is a good thing.
Drive thru is okay.
Melissa Nichols
Went through the drive thru today and asked for the 8 jbc meal and even made a dollar donation. After paying for my 10 dollar oder the manager said that she never took my order after I paid in full.also tried to give me a wrong drink and than tried to give me that drink for free cmon Wendy’s stop the hate and than she said sorry for the confusion even though she apologized it wasn’t her who took my order it was another employee with an accent(female) ;(( be very careful and most imp BEWARE!!!
… moreMichael Palmieri
Wendy’s has gone so down hill. Everything tastes fake and nasty. The people that work here are nice but bring back the old school Wendy’s. Where’s the yellow at?
… moreMaritza Ortiz
I will never order from here again be very careful when you eat here they don’t clean their fryers very well my we got breakfast today from this location and this is what we found in my daugther seasoned potatoes thank the lord she saw it it was cooked into the potato and when I called the manager didn’t even say sorry she acted like nothing just terrible going straight to my lawyer with this
… moreJose Rivera
Amazing service. Speed was on point. The person who took my order was so nice and gave me time to think what I wanted to eat. She deserves a raise. Very clean. I would recommend. 10/10 stars. All the lady’s there keep up the good work. Amazing transformation since the last time. I’m happy to see everyone working as a team
… moreBeibei Yang
Ordered online, we went at the drive thru waited abt 3-4 mins n nobody answered. So we decided to see if anyone is at the window. However there is somebody at the window and TOLD US TO LEAVE because they are not open yet(is 7am in the morning).
… moreJessie Dadds
It’s Wendy’s. Inside was redone not long ago, and they just had the parking lot redone. Food is accurate, and they are friendly enough with me.
… moreSara
There was a bug in my salad and a bunch of black wilted lettuce. When I called to let them know about it they wouldn’t even give me a refund. I have to jump through hoops to get a refund for a salad that was inedible and had to be thrown away!
… more