Amani Stevenson
Everytime I come here I have a good experience. They didn’t add the topping I paid for once but the next day they replaced my sandwhich, no problem at all. This is the only one of 2 places I can go to in Kingston and know I’ll be satisfied everytime. I wish I snapped a pic of my chili cheese fries… they were AMAZING
… moreRobert Ricci
Wendy’s fast food taste very good $7.00 Double stack with bacon and coke zero soda to drink.
… moreTaylor Cea
The food was fine but the service was terrible. When I went to pay the girl at the window LITERALLY rolled her eyes at me. I was confused, I didn’t have a complicated or big order, I had no special requests so I thought ok maybe she’s in a bad mood. I asked her if a frosty came with the kids meal and got the BIGGEST attitude ever. Which is like fine that it didn’t, but I just thought it did. We’re only here visiting but I’ll absolutely not return there if we come back to Kingston bc of how rude this young woman was.
… moreRobert John
What are all these 4 1/2 five star reviews the food here is absolutely deplorable. It’s tasteless and expensive. Go to five guys right down the road. You pay a little bit more maybe but the food is superior. It’s real food. At Wendy’s my burger came out room temperature With a cold pickle on it. The fries were overcooked and tasteless. The Coke was watered down. Never again.
… moreAna G
I am not a big fan of fast food, but sometimes… when that happens, Wendy’s is my first choice. Now I’ve been going to this specific Wendy’s every once in a while for quite a few years. Always drive through. And I have to tell you, they have never once gotten my order wrong and the employees are always very courteous and friendly!
… moreSHEKIRA RIVERA
Went there today and ordered 3 combo meals and I asked that they bag the meals separately. Reason I asked that is when you dont, they bunch orders up together…forget items…then when you get home, you discover things are missing! I paid and noticed at the window the worker was visibly irritated with something. I was handed 2 bags and 3 drinks. The window closed and I sat there. A solid 1 minute goes by and they finally open the window and stare at me like I’m crazy for still sitting g there. I told them I was missing a meal. They had to call the supervisor, checked the order, saw we were missing a whole meal and finally gave it to me. The icing on the cake was I asked for an extra BBQ sauce! Boy oh boy, when I asked for that sauce the girl said she put 1 sauce per bag. I sat there longer and checked through the bags….not a single sauce in any bag (all meals were nugget/chicken). She closed the window in my face when I was trying to explain there was in fact NO sauces in the bags. All this could have been avoided with a little care of your work and good customer service. Wendys, you need to look at the people you have working for you. Send a secret shopper in so you can see how crappy a crew you are currently paying to drive away customers. Also, I believe the girl was a manager as she had on the “red shirt”. Even worse.
… moreOlya
I had an experience at this Wendy’s that I’ll never forget—and not in a good way.
I found a helpless, featherless baby bird that had fallen from a nest situated on the roof of the Wendy’s building. I gently placed it in a small towel-lined box near the restaurant, in a sheltered spot, hoping it would be safe while I figured out what to do. I did not want to move it too far in case the parents were still caring for it, and I didn’t want to take it without first getting proper guidance.
I went to speak with the manager on duty, Margarita, and told her about the bird. I then contacted several wildlife rehabilitators until, finally, I found someone who was willing to take the bird and try to save its life.
When I returned, the box was gone. I rushed inside to ask what happened. Margarita told me that her manager, Andrew, had taken the bird “to the woods.” When I asked where exactly, she didn’t know. When I spoke to Andrew directly, he refused to explain where the bird was taken, and instead blamed me for leaving it in the first place.
Let me be clear: I did not abandon the bird. I left it in a protected place only while seeking help, hoping someone could watch over it—or at the very least, leave it undisturbed. Had I known anyone would touch it or dispose of it, I would never have left it there. I did what I could in a difficult, unfamiliar situation, trying to act in the bird’s best interest.
Whether the bird was thrown in the trash or left somewhere to die alone, I’ll never know. What I do know is that this situation was handled with zero compassion, honesty, or decency—by both Margarita and Andrew.
I don’t expect everyone to care about wildlife, but I do expect basic respect for life and for others who are trying to help. That didn’t happen here—and I hope no one else has to experience the same disregard.
… moreTaylor Laporte
In no way was this Wendy’s fault. This was the fault of the deliverer from Doordash. The dasher delivered my food, but gave me the incorrect order. What’s worse is he said my name, and still handed me the wrong order. I was trying to wave him down to tell him about the order, but he ignored me and drove away. I’ve had nothing but great people from Doordash deliver some of my orders, even on bikes, but this was not one of them.
… morestewart burnes
Can’t believe today was my last day going there. The guy at the register was the most socially awkward person I’ve met in my life. A job that should require you to not be off putting and plain out creepy. My English muffins were burned beyond the edible point along with my eggs feeling like they’re made of some kind of plastic and I’ve never have a sausage patty burned into a strip of bacon and rolled around in black pepper. I feel like I’m going to die after eating here I just had to leave work. I’ll just go hungry next time thanks Kingston Wendy’s for ruining my day.
… more