Nikki C
I’m not sure what’s going on with the staff at this Wendy’s, but the experience was frustrating. It felt like employees were rushing, on their phones, or chatting among themselves instead of focusing on customers. When the order came out wrong and I pointed it out, they seemed irritated. Even asking for sauce while holding extra money in my hand to give to them felt like an inconvenience. Overall, it felt like they were more interested in giving you whatever they wanted rather than what you actually ordered.
… moreDorothy Daga
The workers here are great, respect them they respect you.
The cashier worker charged me extra, but I am eating their dessert.
… moreSonia Reyes
I never had a complaint before at this location..but that lady that works overnight at the drive thru had me waiting for 10-minutes and I did and then she said to pull over cause she didn’t got my order correctly so I went and repeated my order for to tell me to wait 10 more minutes because she was by herself working…so I got a little upset and understood but what really killed ne was when she said you s0anish people always massing something up!!?
My question is i never asked for nothing free
.and second I know im Spanish..but its not my fault..
… moreElea
The ladies who take your order are always so rude and disrespectful. You chose the job no one is hold you hostage leave if your unhappy. NO CUSTOMER SERVICE they act like your and inconvenience and even if they were to get trained, they need to get a clue about tone of voice.
… moreDonny George
Love this Wendy’s eat there all the time
Just now as I was waiting for my order to get done in the drive-through I seen a man with no gloves stick his fingers in the chicken nuggets to carry them
And then proceeded to put his hand in the bar with no glove
And no one else was wearing gloves either
Completely disgusting never eating there again
Can’t believe we make fun of some people for always using their hands with no gloves
But it’s happening right here to
… moreRachel Honer
2/24/26 Drive thru
First time ever going to Wendy’s in Baldwin, and it will be the Last!. The one chubby Girl with dark curly wild hair, with bunch of makeup, and bright red lipstick.( Not sure if she’s mentally thinking she’s in a beauty competition) ….but that girl has such a nasty attitude. You can’t even ask about the menu without her Having an attitude! People like that. Should never work with customers or in a fast food location! My cousin also went and said the same thing about her! And by the way that drive threw it’s to small. it should be in that side parking space instead.
… moreEric
This Wendy’s has been around for awhile, the drive thru is still very tight and small, but food is usually good and they never mess up my order!
… moredeborah
I came here through drive-thru for a quick 10 piece nuggets and the total was around $5-$6. I was charged $29. Getting my refund was a hassle because I payed with Apple Pay and had to drive all the way back home to get a card. I understand that mistakes happen… but what if that was someone’s last for the week. You never know what people are going through, and who they have to feed.
… morejohn c
Visited last night. Horrifically slow. So slow they wouldn’t even allow cars to pull up to the drive through window. Made everyone wait one full car length away. I guess there must be a clock running once you pull up and the employees didn’t want to get dinged.
… moreRandy Hollingsworth
The drive thru lady made we wait till the line was empty to take my order. Once I made it up to the front I was instructed to backup in the drive thru because the fries were not ready. Driving backwards in the drive thru is dangerous. I asked for bbq sauce and you would of thought I asked for her social security #. This was Dec 29th 10:55pm in the Baldwin NY location. My fries were cold by the way also.
… more