Wendy’s

  4.0 – 2,005 reviews  $ • Fast food restaurant

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Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 07103

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Reviews

justin wormley
They have me standing here for two large fries and the manager is walking pass me saying nothing at all as if I am.not here no type of customer service and didn’t even offer to say I was waiting . It took someone who didn’t take order to actually ask if I got my order yet real customer service will get small orders put and then have one work on big orders . Totally unprofessional wish I could take the photo.. took me 21 mins to get this simple order
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Cindy Khan
Just wanna acknowledge the manger tonight , I didn’t get her name ! Shes a beautiful dark skinned woman , about 5’6, she went out her way to assist me and she was extremely sincere. The new guy also , HE IS A BEAST !! He is trying so hard and it shows! I love when these 2 are on shift!!! Thank you for being you.. the entire staff tonight was extremely great and trying there best!!!! Keep it up guys !!!
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O K
Terrible customer service from the cashier taking the order on the headset last night, November 22. I could hardly order since the cashier was so in my mouth, cutting me off and not letting me finish my order. I had to repeat the order 5 times !! And he still got my order wrong !! He obviously doesn’t enjoy his job and should find a new one. I’ve never had an experience like that here. Very disappointing when people let their bad mood run their shifts. Please find a new night time cashier because he is not the one! That young man needs to be put on the food line or something because customer service is not for him !!
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Des KF
I had a discount for a spicy chicken sandwich and stopped at this location. The drive-thru was ridiculous so went inside. They were busy there too but it went at a decent pace. When I got to the front the lady took my order of the spicy chicken and a small fruit punch. It took a few minutes and when it came out the other lady gave me the sweet and sour I asked for. I grabbed my food and left. I dug in in the car and the sandwich was ok, more spicy then I thought. An ok experience for a quick bite.
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Joshua Arber
The food at this location has had a freezer-burned taste nearly every time I have visited. The employees are always helpful and friendly, but I will travel to the next further location in the future
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Jason Donat
I just requested for remove a cheese and bacon on crispy chicken BLT.. they still put it on the sandwich. I never ask for that. They gotta be careful with everyone’s requests with sandwich. Please fix this issue. Next time. Thanks.
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A
i would actually give it a 3.5/5 because the nuggets are always fresh but the past few times the fries haven’t been. My cat wouldn’t even eat them refried fries just horrible fries and the staff tends to get aggressive in drive-thru , but overall a pretty decent experience and if i had to suggest a meal it would be the Asiago Ranch Club meal ❤️
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Julia Velez
My sister placed a order through their website to get the food delivered that was the worst mistake to ever do. I called the store the lady on the phone said who delivered it has nothing to do with them but they are the ones that charged her. I arrived at the store with everything in these photos and asked to speak with a manager very politely however when the young lady asked the manger to speak with me she said “what do you want” while looking at me sideways. I explained everything to her and she said “oh well I told you that it’s not through us” yea I have screenshots of the conversation I had with DoorDash and they said it’s through Wendy’s. The only person that was actually able to help us out was the general manager I believe and she was more polite than the other lady. Worst place to order from using any mobile app it’s less stressful to just come in person because if they mess up the order then can get that corrected right then and there. For everyone else who order online from them save yourself the trouble go to the store because if it ends up being wrong they won’t fix it once you leave the store.
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Leslie Wiggs
Their burgers taste like they boiled them. No seasoning or salt. That’s why I like the one in east orange and irvington.
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Jose M
They seem to be incapable of remembering the biggie bag comes with nuggets. They always remember the sauces, but never the nuggets.
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