Lawrence Chan
Placed and order for pick-up up through the app. Very fast service, took less than 5 minutes for my order to be ready. Clean facility and friendly staff. I was greeted when I approached the counter. Food was good, I always enjoy Wendy’s chili. Fries were fresh and hot, just the right amount of salt. Bathroom was clean too. Would come back for a meal again.
… moreGina Marie
I couldn’t even finish a sentence without the girl taking my order cutting me off to say, “anything else?” She cut me off about 5 times. The way she rushed through my order and the fact that only 1 person was in front of me, you would think they would have been quick with the food but they were not. Then at the window the people were so dry, looked miserable as though they were working at the worst place on earth. The whole experience had me leave with a negative fog. I couldn’t wait to get my food and leave just to feel a more positive vibe.
… moreate and left no crumbs
I placed a mobile order on Saturday night (Dec 12) about 30 minutes before I arrived, hoping to save time.
When I pulled up to the speaker, the worker had an immediate, rude tone, just flatly saying, “hello?” I informed them I had a mobile order, and the response was, “Go to the window then.”
At the window, I waited for a solid ten minutes. Employees inside doing nothing. Lady finally came to the window and handed me my bag, I said thank you, and she responded by slamming the window shut in my face. The attitudes here are absolutely disgusting and HR should really look into getting them replaced.
The chicken in my sandwich was mushy and not fully cooked. Disgusting. It went straight into the garbage.
Do not waste your money or your time here; poor service from a bunch of shitty employees, combined with inedible and potentially unsafe food.
… moreLaura Bellevue
Orders are correct only 50% of the time I go. Fries and nuggets always cold Customer service is lacking and now they charge 53 cents of dipping sauce. I’ll rather drive the town over going forward.
… moreYunglis Ramone
I was with my wife and we wanted something quick for breakfast! The restaurant staff didn’t even attend me to tell me to give him a moment and when we left since we were very upset a girl who was cleaning shouted to another person that we didn’t want anything without even wanting to ask us something ELSE I NEVER GO UNLESS THEY CHANGE THE STAFF
… moreEligia Then
My experience at this Wendy’s was very disappointing. The lady taking orders at the drive-thru speaker was extremely rude and impatient while we were placing our order. When we pulled up to the next window, there was no sauce for the nuggets and no ketchup in the bag. When we mentioned it, we were told we had to pay extra—even though the sauces were never given to us in the first place. We also let her know how rude the speaker lady had been, and she simply replied that “she’s like that.” Overall, it was a terrible experience, and the customer service definitely needs improvement.
… moreAnt J
Felt like I was impeding his time… First, I couldn’t understand him, when I told him I was picking up a dine in order. Then I asked for a dine in tray. Still waiting for it. Smh.
Then I ask for napkins to put down on the table, since i never got the tray, and this dude said didn’t I put some in the bag????. Didn’t know we have a ration on paper goods, but ok…. damn shame.
… moreYogi Patel
Charged for barbecue sauce when I purchased nuggets. It was 50 cents I gabe them a dollar and told them to not charge the next person.
Chicken was soggy.
… moreFaith S.
I came in on 8/2 around 9:15 AM. I ordered ahead on the app and informed the lady at the counter. She told me the app just started working again so they didn’t receive any orders.
When I spoke to the manager, who was very rude, she told me to just cancel the order. I informed her that it says that you are making the order so I can’t cancel it. She then told me that she doesn’t know anything about the app and they can’t see any orders so I won’t be getting my food. I told her that I was already charged for the order and she didn’t seem to care at all. The wonderful lady at the counter was very kind and apologetic but she obviously couldn’t do anything about it. The manager on the other hand didn’t care at all, just wanted to get rid of me, and didn’t even apologize. I just wanted a refund or at least to know what to do about getting one. I was forced to pay again for a meal that I already paid for. It would be annoying enough but it wouldn’t have bothered me so much if the manager tried to be helpful or even just apologized. I have reached out to corporate to hopefully get a refund, but this kind of makes me never want to return here again.
… moreOmaira Ferman Lopez
Order was taken down incorrectly . Drive thru workers were rude and sassy. I hope meal decently was made at LEAST!
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