unknown
i ordered 4 meals for me and my friends. we were missing a fry and her burger had ketchup on it when she asked for none. so we went back through. this guy with a man bun (no hair net or anything mind you) was working and gave us a bunch of attitude through the speaker. while driving up to the window my friend checked her burger and found a hair in her burger. she asked for her burger to be remade and showed the worker the hair. he snatched the burger out of her hand and yelled at us to pull up to the gate to wait and he slammed the window shut in our face. he gave us both burgers remade and still no fry. the other guy that was working and brought it out to us the second time tho was much nicer and actually had manners
… moreBackwoods Entertainment
Wendy’s used to be my favorite place to go. The quality has gone down 100%. The food is not good anymore. The burgers are smooshed just like McDonald’s just found a piece of plastic in my junior cheeseburger and they complain when I ask for extra barbecue sauce when they don’t give you an option to put it on your burger
… moreWanderer
My grilled chicken wrap had exceptionally dry chicken. So dry it’s was actually sharp, brittle, and painful to swallow. To add, I ordered it without cheese, and received it absolutely covered in cheese.
The chili is like soup. They tear beef patties into large chunks and toss them into tomato soup. Take just a little time and effort and finely chop up the beef patties into very small pieces. That’s what will give the chili a thicker consistency and make it a chili, not a soup. You shouldn’t need a customer to tell you how to prepare something so simple.
If you’re the manager of this restaurant and reading this, take pride in your work and your leadership role. It’s on you to make improvements, improve your store’s reviews, and teach your employees the value of doing a good job, and being proud of their successes. Right now, I feel no one here cares, and that’s due to poor, or no leadership.
… moreJames Spinelli
Went to the drive-through and the kid handing me my drinks didn’t even wipe them off. Both drinks were wet from when they spilled over during fill up. I ordered a chicken sandwich also which wasn’t even hot and the only piece of lettuce on there was the bottom stem. Last two times I was here quality also was down. Not sure what’s going on at this location.
… moreMichael Crazyson
The quality today was by far the best experience I’ve ever had with Wendy’s in a very long time this location was mostly ran extremely well the cashier lady awesome she had this line of customers and was running smoothly she wasn’t freaking out on customers he was awesome. My opinion is one of the best cashiers at a restaurant I’ve ever met.
There was another lady there was really grumpy and rude I don’t know who she was but she rolled her eyes because the main drink machine was out and she had to get us our drinks.
Dine-in was great the place was clean and I’m very happy with this location great job
… morePatrick Morin
I take no joy in saying this as I have loved Wendy’s for my whole life and have gone to this specific Wendy’s for several years no with no problems. But as seems to be common with all fast food restaurants as of the past few years, the quality has nosedived. I got the spicy chicken sandwich and the meat was gummy, almost un-eatable. The junior bacon cheeseburger which is my go to item was almost room temp when I got it at the drive thru and the meat was just low quality, just by look, feel and taste. Also the transition from real pieces of lettuce to shredded lettuce seems like a small change but is a clear calling card of a company trying to shave more money where they can at the expense of quality. No issues with the employees, the ordering at the drive thru was quick and painless. This is an ongoing issue of demanding higher and higher costs for rapidly declining quality. Will be my last Wendy’s trip for a good while I fear.
… moreBrett Rousse
In the 10 times I have ordered delivery through the Wendy’s app at this location I have not once gotten an order that is not missing items I ordered (paid for) and almost every time I do not get any sauces I asked for, tonight my order was missing my frosty, my hot sauces I requested for my 2 chilis, the cheese I paid to have on my chili, and the sour cream that was supposed to be with my baked potato. I have contacted DoorDash the last time and tonight, all they do is offer a partial refund to which last time I never even received we will see if I get it this time. I have eaten in the store several times and frequently have to go back up to get items I was not given the incompetence is infuriating.
… moreElijah Chamberlain
Poorly run wendys, also the lemonade machine needs to be cleaned or something it tastes like chlorine or some other toxin. I have gotten the lemonade multiple times over a period of months from this location and it has remained poisonous.
… moreLevi Monahan
Everytime I come here I get THE SADDEST fries ever
… moreKirsten Stevens
Went to Wendy’s drive thru. All I wanted was a lemonade. I waited at the speaker for several minutes but no one spoke to take my order. I finally just drove up to the window and waited behind a car that was at the window. When it was my turn, I drove up to the window. A woman opened the window and asked me if I was all set. I said no, that no one took my order. She said “oh his headset is dead, he’ll be back in a few minutes”. Then slammed the window shut before I could speak and walked away. Why didn’t she just take my order at the window? Did she expect me to drive all the way around again and go to the speaker? Disgusted, I drove away with nothing.
… more