Kelly M
I went though the drive-thru tonight after a long day waiting in an ER for my family member. I wanted something quick, easy and good. The drive-thru was frustrating, everytime I tried to order the male employee kept interrupting and said no no wait wait. Then a woman came on and said she’d be right with me. After a couple of minutes the original guy took my order… a #7 (Big Bacon Classic) with no mayo. When I got to the window, another guy was there to take the orders and the one who took mine was at the registers. I got my food, got home and found that it had no bacon on it, so it was basically a single… and the center was cold and pink. I tossed it. The fries were ok. They seemed flustered and like they were having some kind of issues so maybe this was a fluke but they had a very bad night I guess. I’m not from here, so unlikely I’ll try again to see.
… moreKingFrench
THE SHAMROCK SHAKE IS BACK EVERYONE AND BY FAR NEWBURYPORT IS THE BEST LOCATION SO GOO GREEEEN ☘️
… moreJ. W.
I’ve had the food here many times and it’s great for a Wendy’s, it’s what you’d expect. The customer service on the other hand is genuinely stellar. Had an issue with a delivery order (not on them obv.) and they were kind enough to go the extra mile to help me out, even though they didn’t have to. Thanks!
… moreTina Tranfaglia
I always appreciate that Wendy’s food tastes fresher than many competitor’s fast food. I love the Biggie Bag options. Today I got a double stack cheeseburger, small fries, 4 PC nuggets, and a beverage for $5. They also have a wider menu than other fast food restaurants. This place is modern and had a steady stream of traffic for a Saturday afternoon. I have been through the drivethroufh here before, but this was my first time eating in and it was very enjoyable, good service, comfortable seating, and easy parking.
… moreMark & Denise Poulin
I ordered an apple pecan salad with no cheese and an extra dressing. I got one dressing and the cheese was on n the salad. Also, my wife ordered a grilled chicken sandwich and got a fried chicken sandwich.
… moreMarcel Routhier
4 employees today, walked up to counter and NO ONEwould step up and take the order,waited over 5 mins and left. There were 4 other customer, 2 more walked out with us
… moreKathleen Fleming
If I could give zero stars I would. We went with our kids to get lunch at 2:20 pm walked in waited 6 min then the manager snapped the dinning room isn’t open only mobile orders there was no sign on the door the door was open. There was another women who said idk why they said that we just ordered. The manger then said the door was supposed to be locked and yelled at another employee for not locking it i said well there was no sign and we didnt know thats not our fault thats yours. As we were leaving a young women who worked there got out of her chair yelling at us trying to fight us cause we said that it was the stores fault for not putting a note up another employee was holding her back from coming at us saying be mad like she was tough and laughing about it. We had our children with us and one of us is pregnant it was very unprofessional and the women should be fired. We left and called corporate about what happened the district manger said he would handle it. Needless to say we will not be back and hope that in the future the dont hire mentally unstable people. We will not be back. Stay away.
… moreJ Terauchi
Closed dining room early. At 8 pm. Needed to pee!!!!
… moreJames A
Says open till 12 online and on door. Lazy people inside said they’re closed cleaning up to leave early. Hire reliable people.
… moreBill Lorenz
Ordered 4 for $4. Fries were cold and all tiny end pieces.
Only 4 chicken nuggets. Never asked if I wanted sauce. Didn’t get any.
Sandwich didn’t look anything like ad on TV. Very scrawny.
We won’t be going back.
… more