Diurka Lopez
it’s ridiculous. i ordered the jbc biggie bag and for the burger, the buns were missing. tomato, lettuce and pickles were added which i did not order. the meal comes with a 4 piece chicken nuggets, i only got three which two of them were original and one of them was spicy. i ordered the original ones.
… moreCarlos Lebron
My name is Roberto Lebron, and I’m posting this because Melissa, the owner, refuses to answer my calls or speak to me like an adult about the things she’s been saying about me.
Let’s be clear: you told people that on my last day I “stole food” and “took a lemonade” and “vaped in the kitchen.”
All of that is false, and you know it.
And since you’re so confident in what you’re claiming, Melissa, here’s what you can do:
If you truly believe I stole anything, call the cops.
Show them your camera footage.
Press charges.
Please do it — because the moment you try, everyone will see the truth about you.
I showed up thinking I was on the schedule, you told me I wasn’t, and I walked out empty-handed. No food, no drink, no vape. Nothing. You’re repeating things you know didn’t happen.
You’ve had a problem with me ever since the day you assumed I took an “energy drink,” when it was just a Minute Maid Aguas Frescas I brought from outside. Once you realized you were wrong, your whole attitude changed — and ever since then, you’ve been looking for something to pin on me.
I’m not hiding. I’m right here with my name on this.
If you want to claim I stole something, then follow through.
I’m asking you to.
Do it so everyone can see exactly who’s telling the truth and who’s not.
This has nothing to do with the GM — he’s been nothing but respectful.
This is between me and you, Melissa.
— Roberto Lebron
… moreJuana Marte
Horrible. They hire anyone. The workers don’t care hand you the food incorrect not cooked right. Always missing something. They never add any sause you have to pay at the window when they are required to give you 2 free sause.
… moreMichelle Rangel
Restrooms had No toilet paper. Asked the front for some and they gave us two napkins. Crew was not friendly and rude when I asked for pickles that I clearly added to my chicken sandwich. Restaurant was wet all over. Tables not clean. They had no condiments out or napkins for customers. Everyone was just moving around at a slow pace. We were going to eat in but decided it was better off to eat in our car. DO not recommend this establishment.
… moreRafael Cabral
This location really stepped it up at the drive-thru excellent customer service and the food was oversatisfing!
Thankyou
… moreJean Efraim DOSSOUS
Worst customer service.
I had to pick an order made 1 hour Before. They were closed but the drive thru was opened until 2 AM. They asked me to take the line while I haven’t had to make any order than just picked up what was ordered before.
I spent 1 hour and half in the line just to hand me over what was ordered before.
This is crazy. I never see a staff so mis organised on the way they manage customers. This is a very bad service. I will never come back here and I do not recommend them at all.
… moreJoao Gabriel
Ridiculous costumer service, had a order done who never got to me, over a hour waiting for to be told they didn’t have my food and that the order wasn’t in the system, when I had clearly done it, acc the worse Wendy’s I gone to recommend the one near Lawrence high way better.
… moreChuck E
Winthrop Ave., Lawrence, MA store is beyond incompetent! They have yet to get an order right and pretend not to understand English when you go back, really?! I will NEVER be returning, it’s happened every time! If they can’t read and prepare an online order something is terribly wrong. It’s a ripoff and scam that ruins Wendy’s reputation. Literally leaves a bad taste in my mouth and deters me from visiting any locations.
… moreJeremy Alvarez
The people were just chatting to their friends and among each other and the cashier would not take my order. Waited so long and ended up leaving, such a bad customer service. Also the floor was sticky.
… moreCarine Emmanuel
WORST VISIT EVER! I bought a salad n it was discussing, the lettuce in the salad smell bad a taste bitter. I used to work there never onces i remembered that the food was bad. I can say that I’m never eating food at Wendy’s anymore the one in Bradford. Such a disappointment ☹☹. The serve me the salad on two covers no bowl with the salad.
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