Joey Faucher
Pre-ordered with the App. Pulled up to the drive through and was told to pull up and it’d take 2 minutes. We proceeded to wait 10 minutes and when we got our food both sausages on the Breakfast Baconator and sausage muffin were burnt and inedible. Didn’t have time to come back since I was already delayed and heading to work.
… moreTammie Bussiere
The place was empty and they still had a hard time knowing who’s food was whose. Above the register and the food being made were tons of flies. I had a chicken wrap that was like mush inside. The lettuce was wilted and just gross. The bathrooms? Totally disgusting with toilet paper all over the 2 stalls in the ladies room. I almost lost my lunch when I went to wash my hands and a big glob of hair was in the sink. Nasty dirty place! Eat at your own risk!
… moreNathan Lipka
I’m genuinely baffled. Of all the decisions Wendy’s could have made — raising prices, shrinking nuggets, messing with fries again — removing the Ghost Pepper Ranch Sauce might be the worst one yet.
That sauce wasn’t just good, it was the only reason I stopped at Wendy’s instead of the dozens of other drive-thrus I pass. It had the perfect balance of creamy and spicy — not the fake “buffalo” kind of heat, but real flavor. Every bite of spicy nuggets or fries was next-level with it.
Now? You’ve left us with a lineup of sauces that taste like they were made for people afraid of seasoning. Ghost Pepper Ranch was the soul of the menu, and you ripped it away like it didn’t matter. I’ve tried to find a replacement, but nothing else comes close.
If this was some kind of “limited-time” stunt, then shame on you — you knew how beloved it was. If it was a “cost decision,” maybe check your priorities. A loyal fan base is worth more than cutting a few cents on sauce ingredients.
Until it’s back, I won’t be back either. Ghost Pepper Ranch was the only reason you stood out — now you’re just another bland fast-food joint.
Signed, a heartbroken (and still hungry) former regular.
… moreAlicia Wilson
It’s like the employees here don’t bother to read. Almost every time I order from here online, something is wrong or completely missing. Don’t bother ordering from here unless you’re doing it in person to make sure they give you the right food, otherwise who knows what you’ll end up with. And that’s if they even have anyone in there running the place.
… moreNaz R
I used to love going to this specific location of wendys because the ladies running the place were always super nice, chill, and patient. Within the past year or so I noticed they’ve made some staff changes and with the revolving door of new people they’ve all been super rude, sassy, and impatient. Today I placed an order through the wendys app and, when we went to go pick it up, the staff said its not in the system and there is nothing they could do. We showed them our order email, the confirmation on the app, and the receipt on the app. All of which showed an order placed at their location with time stamps and they still denied us. We spoke directly to the manager and he even said there was nothing he could do, he couldnt give us our food or a refund. They didnt even try to customer service us and give us what alternatives we had to getting a refund, we had to pull back up and ask how do we go about getting our money back. This ridiculousness, their rudeness and sassy disposition and lack of customer service etiquette just really was the nail in the coffin for me with this location.
Edit: After a few days, I received an automated email saying they’d give me a $20 offer on my next order but not a refund. No option to email back or speak to a person either. Not a solution I was looking for, especially given I’m not itching to go order Wendy’s after this whole ordeal.
… moreIrene Fisher
i went around 2am, fries were a little cold and they ran out of honey mustard but workers were chill and gave me 2 of every sauce they had
… morePatrick Engelbert
Edit: I went up and asked for a new burger or for them to reheat the original and they made a new one with no hastle. It was still a bit cool, but much better than the first. Changed from 1 to 3 stars for good business practice.
All of my food was cold and I ate it immediately. It was like they just had some food sitting out and they put it in the microwave for 5 seconds and served it. Very very poor quality.
… moreRaphaela Souza
Terrible service! I do not recommend it, look for another restaurant! I went there today 10/18/25 around 11:26 pm and there was a rude, rude and ill-mannered employee! who simply made me waste about 30/40 minutes in a line.
… moreAngel Echevarria
I just didn’t like how many flies are flying around the restaurant. My boy got this cheese burger and the cheese wasn’t melted. We asked the person at cash register about it he said the cheese don’t melt if it doesn’t melt then what cheese is it really ??
… moreHavok_34
I hate to dog on spots but I ordered, got one cup instead of two and asked for the other and the lady working thought I was dumb or something and almost didn’t want to give me the second cup. Coke freestyle machine had no ice, half the options were unavailable. The food is mid, it’s like the quality of food a Wendy’s has gone down over the years. They don’t give trays and all your food is in a bag, yet there is dine in seating areas.
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