Wayback Burgers

  3.8 – 538 reviews  $$ • Hamburger restaurant

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Made-to-order burgers & milkshakes fill out the menu at this quick-serve chain with retro decor.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wayback Burgers 13637

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Order: Order online

order.waybackburgers.com

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Wayback Burgers Evans Mills

Visit your local Wayback Burgers restaurants at 26455 Johnson Road, Evans Mills, NY 13637 for American made, finely crafted: burgers, fries and shakes.

Wayback Burgers Evans Mills – Order Online

Ordering page for WAYBACK BURGERS EVANS MILLS NEW YORK. Visit waybackburgers.com/locations/ if this is not your intended Wayback. LIMITED TIME ONLY

Wayback Burgers | Evans Mills NY – Facebook

Life happens, keep calm and eat burgers. Order ahead on the Wayback App or at https://bit.ly/WBSecaucusNJ. Call us directly at: (201) 293-4654.

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Reviews

Jesse Halz
If you’re looking for the best freshest homemade hamburger close to Fort Rome, you really have to try way back burgers. This is not only a fresh hamburger cooked to order with quality meat, but it has so many options. As far as sauces and toppings you won’t be disappointed. When you want the best try way back you’ll be so glad you did. French fries are also cooked to order and super fresh. thank you Wayback burger warm regards, Jesse Halsey.
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Marcus Walker
Unsatisfactory Customer Service Experience – January 23, 2026

The food at Wack Burger in Evans Mills is excellent, and my family genuinely enjoys your burgers.

Unfortunately, the customer service we experienced on January 23, 2026, was extremely
disappointing and overshadowed what should have been a positive visit.

My wife and daughter entered the establishment to place a lunch order totaling over $60. During
checkout, the register displayed a message stating, “Get with an associate for further assistance.”

We immediately notified the female employee at the counter about the issue.

Her response was vague and delivered in a tone that made it unclear whether she was speaking to
us or to other employees. We stood there waiting for direction, unsure how to proceed. When I
asked again, she finally explained, after several minutes, that the register was experiencing
problems. By that point, we had already waited nearly ten minutes on a high-dollar order with no
clear communication.

What was most frustrating was her demeanor and mannerism throughout the interaction. She
appeared disengaged, unwelcoming, and indifferent. It made us feel as though our presence was an inconvenience rather than valued as customers. The lack of professionalism and basic courtesy was very noticeable and uncomfortable. This entire interaction should be visible on camera if footage is reviewed.

I expressed my frustration at the counter not out of anger, but out of disappointment in how the
situation was handled. There was no sense of ownership, apology, or effort to resolve the issue in a respectful manner.

I also want to note that I come from a professional food service background, so I understand what
quality customer service should look like. This experience did not meet those standards.

I am respectfully requesting that this employee receive additional training in customer service and
professional etiquette. Even in a locally owned business, kindness, communication, and
attentiveness go a long way in maintaining loyal customers.

I have served 17 years in the U.S. Military with a strong focus on service and professionalism,
which is why this experience felt especially discouraging. My wife and I truly enjoy your food, and that is the reason I am taking the time to share this feedback. The food is outstanding, but service matters just as much.

I hope this concern is addressed so future customers do not experience the same disappointment.
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JD Freeman
Good impossible burger. Cooked to order. Online and kiosk system for ordering, or counter.

Taste is good. Better than the big chains. Reasonable prices.
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Hannah Colton
Very disappointed lately. This has been the second time I ordered via Uber eats/doordash and the order wasn’t correct. We used to love Wayback, but it seems they don’t care about takeout orders anymore. No sauces to our tots for the second time, the CAJUN tots completely unseasoned, mushrooms on my burger missing and the wrong cheese on my burger. Very disappointing. Might not order again. 2 stars only because we used to love the place.
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Order a double Bacon burger with American cheese, ketchup, mustard, raw onions, pickles, lettuce and tomato. 4 piece buffalo chicken tenders, regular tots combo with creamy ranch sauce, onion rings combo. Diet Coke and fresh lemonade.
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quintin glatt
Fantastic burger joint!! The burgers are made to order right in front of you with a whole bunch of customizable options such as type of cheese, pickles, lettuce, tomatoes, mushrooms, etc. I personally got the A1 burger and it was absolutely delicious! 7/5 stars, I can’t wait to go back!
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Devon Fuster-Napoles
Honestly a really good spot to go to and eat a tasty burger. The Staff was awesome and friendly and the manager even talked to me about the store a bit. The shake (cinnamon toast crunch) was absolutely delicious and good for sweet tooth folks. 10/10 would recommend to check it out!
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Kyungmin Kim
Fries came out like it’s been sitting there for a while for both temp and taste. Asked to reheat it. Got stared like a weirdo for it. Im still waiting. It’s been 10 mins.
So,
I asked if fries were done so i could just bring it with me at this point. The workers started to do this typical blame shifting amongst themselves while I’m standing there waiting. It was safe for me to assume that i wasn’t getting my fries in reasonable time, so i told them, “Don’t worry about it”. The gentleman, who seems to be the manager, called me to come back in a manner that I did something wrong lmao. He said “10 mins isn’t long”. I replied, “not for you, but it is for me”. He seems visibly triggered, and he added “i was about to accommodate you but it is your attitude”. I knew where this was going. I hurt man’s ego. But I couldn’t care less about random man’s hurt ego just like the fries they served me. The man tried to hand me the fries, but I declined. God knows what they did to the fries at this point. I said I’m good. He takes it back. Basically, i didn’t get my fries but got a free discipline class about my attitude from a random dude who claims 10 mins isn’t long to fix their cold fries as a manager of a burger chain. There were two other customers and 5-6 workers at the time. I did not enjoy the encounter, nor another man’s tantrum. Spent 18 dollars for a burger and a coke that tasted like a burger and a coke. The lines in the McDonald started to make much more sense as I drove off.
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Corey
We came here on our way through figuring a nice new burger place could be fun.We expected good burgers similar portions and prices to 5 guys and quick service. We did not get any of that. While the staff was friendly the service was very slow with our sandwiches coming out only warm and fries boiling hot. The quality of the food was not good. Both our meals tasted bland and we also later got bad heartburn (not normal for us we eat burgers fairly often) . Lastly for what you pay the servings are tiny and overpriced. We will not stop here again.
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john bonitz
Food is awesome I like the freshness of it the fact that I could get a 9 Patty burger for 20 ain’t nobody beating that loved it first time there and I’m sure I’ll be back
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