Waffle House

  4.4 – 1,409 reviews   • Breakfast restaurant

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Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.

Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Waffle House 76126

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Waffle House #1628 – BENBROOK, TX

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Reviews

James Callender (Jimi Seay)
What can I say ? Waffle House very seldom disappoints , this one is no exception!
The Dream Team , “2 mil$Tonya” , Lacey and most of all “Tevin Almighty” the short order cook that everyone should strive to be like .
Orders flying out to home from 4 different voices , nods and body language undertones, the communication between this team is unmatched .
Note to General Manager:
Never lose this crew! Do whatever you have to to keep them happy, bonuses, vacation, gift certificates, and acknowledgment, work really well, from one business owner to another .

As for the food, outstanding and right on time , hot and fresh and perfect.

If you like Waffle House make this one a next stop , if you have never tried WF make your way to this one !

Y’all rock and thanks for the hospitality
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Alduien
6:50 a.m.
It was still dark when I pulled into the lot. The glowing yellow sign hummed against the sky like a beacon, promising grease and comfort. Inside, the place was alive. Cooks calling to each other, plates clattering, conversations weaving together into that unique Waffle House rhythm.

My waitress greeted me with a smile and a birthday crown on her head. Two five dollar bills were pinned proudly to her apron, the kind of small-town tradition that lets everyone know you’re celebrating. I wished her a happy birthday and she laughed, thanked me, and slid my order into the lineup without breaking stride. Two eggs, two chicken sausages, and double hash browns.

Every couple of minutes, another customer or coworker would shout “Happy Birthday” across the diner. She’d laugh each time, never tired of it. Then she brought out my plate, paused, and frowned. “I feel like you’re missing a waffle or something,” she said, studying it like a mystery. I explained it was just an extra order of hash browns and it was no problem. She smiled, shook her head, and said, “No worries, I got you.” A few minutes later, another plate slid in front of me, stacked with more potatoes than I had any right to eat before sunrise.

Not long after, a coworker walked in carrying a Nothing Bundt Cake. She stood silently behind the birthday waitress for nearly fifteen seconds, waiting for her to turn around. The birthday crown wearing waitress was too busy juggling plates and tickets to notice. When she finally spun, the hug was instant. For a moment, the noise of clattering plates and sizzling grease softened into something warmer.

When I paid, I wished her a happy birthday one more time. She smiled like it was the first time she had heard it that morning.

I stepped outside into a brighter morning. The sun was climbing now, spilling gold across the lot.

Happiness doesn’t always come in big moments. Sometimes it’s just a birthday crown, a smile, and the kind of morning only Waffle House can give you.

Praise the double hash browns.
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Jennifer Salas
Our very first visit here. Staff are so freakin nice. The food was fresh and the best grits I’ve ever had. Workers: Nathan and Todd deserve a raise!!! Exceptional service from these two.
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D Stultz
Just ate there 1am food not fresh and so salty. Not good ! Meat was like beef jerky and all was way salt didn’t eat like 10% and no good. Just sayin
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Substation 2 Server
Best damn All-Star breakfast ever. Bacon was crispy, grits were fresh, eggs over medium.
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American Girl
I might have to be done with Waffle House. The way they’re doing things, I might as well go to a better restaurant. They’ve jumped on the bandwagon of charging for EVERYTHING.
If you order food to-go, they charge you 20% more on your check.
If you want eggs, they charge you $.50 more per egg as if they weren’t already charging you the price of a dozen eggs for just one egg already.
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Andre Morquecho
The first issue I’m only judging by today’s visit, but the second issue is a general one.

Came in for a to-go order, employees just standing around talking, while one employee just walks away. Shortly after, the latter also joins in the conversation with the former.

However, the biggest problem, a.k.a. the general issue, is the fact that to-go orders now have a 20% fee, 10% for the cook, and 10% for the “server”.

Don’t get me wrong, when I order to-go I always tipped the cook in cash, and when I dine in I always tip servers.

And with to-go orders, like I said I tip the cook, but I don’t tip the “server” considering all they’re doing is taking the order simply. And I also made sure the cook got the money.

But now the tip is being forced, can we say robbery; plus the fact half of it goes to someone who doesn’t even deserve a tip.

I don’t know if the fee is all Waffle Houses or not, but I know it’s at this location.

As for the service, once again just judging by my experience today, but the to-go fee is a complete disappointment.
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Perry
Waffle House is a classic breakfast spot that consistently delivers hearty, satisfying meals with a no-frills approach. Known for its signature waffles, the restaurant offers a variety of breakfast options, including classic eggs, bacon, sausage, and hashbrowns. The waffles are always light and fluffy, and they pair perfectly with the various toppings and syrup options available.
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Patricia Scott
I come to this location frequently. Normally our experience is great. Wish our server was more attentive. She seemed to be bothered that she was serving us. Once our food was given to us she did not come back. My mom had to get up and ask for more coffee, she told my mom to sit back down and she would bring it to us. As she turned to get the coffee pot she whispered something to her coworker and that coworker turned and looked at us. Our servers name is tee. We noticed her section buddy being very attentive to her tables and went back several times to each to see if they were alright. I still tipped over 20 percent but it would’ve more. I’m in the server industry so I know we weren’t needy and we were polite.
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Sandy Ribinskas-Johnson
Rarely, will you see a bad review like this from me.
1. I want to say food was outstanding.
2. No tables were clean.
3. Came in during shift change. Horrible timing. Staff were so loud we couldn’t even talk at our table.
4. I kid you not, dishes were being dropped so loud in the sink. We couldn’t talk because the dropping off dishes was constant.
5. Very politely walk to the register and asked if they could not yell across the restaurant to each other. (I realize this is Waffle House and they yell orders out, but they were yelling about their day)
Staff member looked right at me and said there are people yelling?
I won’t be back to this Waffle House again
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