

Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.
Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.
Address and Contact Information
Address: 1613 W Hebron Pkwy, Carrollton, TX 75010
Phone: (972) 939-5185
Website: https://locations.wafflehouse.com/carrollton-tx-1585
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Order and Reservations
Order: Order online
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Related Web Results
Waffle House #1585 – CARROLLTON, TX
Waffle House #1585 – Order Online
Waffle House – Good Food Fast
Reviews
The food is amazing, the service is wonderful, and the waitress Emma is very polite and kind. It was the best service I have ever received.
We came in around 8:30 PM and we were the only customers in the restaurant, yet it still took forever for her to come take our order. There was no sense of urgency, no attentiveness, and no basic customer service.
Our drinks didn’t just stay empty for a while they stayed empty for the entire rest of our dining experience. We were never offered refills, never checked on, and when we needed a to-go box, we had to ask a different server from the night crew who had just come in.
When we said “thank you,” we couldn’t even get a simple “you’re welcome” or acknowledgment. The attitude felt rude and dismissive the whole time.
What’s frustrating is that I’ve had the two night crew ladies before on another visit, and they were absolutely lovely and friendly, attentive, and welcoming. So this clearly isn’t a location issue, it’s an individual one.
I still left a tip because I believe in tipping, but the service absolutely did not earn it.I hope management addresses this, because customer service makes a huge difference even when it’s slow.
Dianna / Diane stated she was going to check the cameras to see if was lying. It’s so unprofessional for a manager to accused a customer when I never gave you a reason that I was being untruthful. Of course I cried because I was so angry that someone is accusing me when I just wanted some food.
Dianne / Diane checked the cameras and stated she couldn’t see because it was too far away. Then pulled the race card to make the situation worse when nobody said anything about color or race. I literally had to turn away from her to stop her from talking to me because she kept wanting to argue. Emma had to keep apologizing for this lady actions.
This manager is so unprofessional and very distasteful. I was very disappointed the experience that was taken place. I’ve already emailed corporate with a very detailed emailed of what happened.