Waffle House

  4.1 – 72 reviews   • Breakfast restaurant

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Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.

Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Waffle House 70605

Hours

TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours

Address and Contact Information

Address: 124 W McNeese St, Lake Charles, LA 70605

Phone: (337) 214-2716

Website: https://locations.wafflehouse.com/lakecharles-la-2455

Order and Reservations

Order: Order online

order.wafflehouse.com

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Reviews

Alysia Perkins
Update 12/13/24- stopped in and the service was great. Amber was my server and the bacon was overcooked but the other server Gwen, she is awesome by the way, got it taken care of due to the morning rush. The food was good, it was clean, and staff worked together. I will be back with i visit home again.

Love me a waffle house. Enjoyed my food. Had a few lil hiccups but good none the less.
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Laikyn The doge
I was unfortunately on the other end of a huge fumble by the staff with their communication on what, I understand, was probably a busy and hectic day (for thanksgiving).
The cooks were ON it and I saw others food come out looking great so I don’t wanna give a full on 1 star.
But the communication and initiative was maybe lacking between the shift change.
I assume that theyyy assumed server 1, 2, or 3 had taken our order or at least greeted us but then when server 4, 5, 6 clocked in, no one communicated they had not tended to us or tried to check in after maybe realizing we haven’t gotten any cups or plates on our table and kept looking around.
I’ve worked food service 7+ years and also had mandatory thanksgiving shifts. But I also know not to let my mood effect my basic customer service skills.

But basically, We sat for a total of 25 mins (15 at the bar then another 10 at a table next to the bar) with no greeting, no “someone will be right with you.” Nothing.

20 mins in I finally got someone’s attention to politely see if they could find someone to take our order.
I heard her ask who had the section and the servers discuss amongst themselves who was just assigned that section, then….nothing.
More nothing for 3-5 mins…. My friend finally suggested we head out.
When the server came over to see why we were leaving I quietly choked out that we had been waiting for 25 mins for someone to take our order and the new servers were very shocked, as they saw us there when they came in for their shift.

So I think maybe a huge stress on communication and dining room awareness needs to happen soon.
My night, was unfortunately soiled after that experience. I am a sensitive soul and felt very unseen, unimportant, and unprioritized. Some tears were actually shed on my drive home.
Your service truly has an impact on your guests y’all. In any service industry…
Pls do better.
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Joyce Bennett
Horrible customer service! Just close the Waffle House on McNeese Street!! Walked in at 10:10. No acknowledgement! Sat at table watching every waitress walk by on their phone. Still no acknowledgement. Asked a waitress who was supposed to be waiting on us . Said a name and went and got her from back. Yea she was one of them that walked by on her phone . ) she came out looked and said that’s not my table. Other lady says yes we are on 3 now (I assume a different shift) she looks at us and then starts to clean off the table next to us
Left there came to Hwy 14. Walked in door and 2 people acknowledged us. Sat down and waitress was already putting silverware on our table and took our order within 2 minutes. And they were just as busy as the McNeese one. With less workers.
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B. Broussard
Must check out this location!! It’s the best in Lake Charles from the food to the service . The manager Avian greeted us and the waitress was very attentive! Definitely will be back!
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Honest Guy
Michael, I think was his name.
(Kinda looked like Jesus) . I hope I’m not mistaken on his name, But he was a great guy. Called the orders very clear and made sure I felt like I belonged there. Very helpful and I left feeling a little better than when I got there. . It was late at night so I’m sure management will know who I’m talking about if I got his name wrong. But great service I received the other night! However, I would like to mention that his coworker. I never caught her name. She wore glasses and was brown skinned. But I can’t help but scratch my head at this lady. She was incredibly rude towards everyone. Yes, the customers and even her coworker. She was being rude toward the guy and he didn’t even do anything to this chick. She was just carrying herself as if she demanded bro to obey her attitude. I wouldn’t be surprised if someone like that loses her job for the way she treats her coworkers. It was pretty rough. It was almost as if she was intentionally trying to overwhelm her coworker with the way she went about everything.
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A Cormier
Extensive seeming menu is made up of perhaps ten food items in different arrangements. Seemed to be old stock, worn tasting. Hash browns were oily, eggs cold. Coffee tasted as though it had been repeatedly reheated. Good customer service though!
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Michael Bell
Waitress had attitude from the moment she walked up Madison….Brought food we didn’t order and then argued and told us we did order it. AVOID Mcneese Syreet location!!!
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Never Cheddar Tear
As someone who refers to the Waffle House as my waffle home, I really enjoy the everything about Waffle House. This location is pretty terrible considering the amount of employees working (10).

First, there are only 6 tables and 10 chairs at the bar. It’s set up to have a big waiting area. Worst designed Waffle House in my opinion.

With enough employees for every table, I would have thought it would have been well run. The food was on par for the home, but service was abysmal. No clean table, significant waits for menus and beverages according to WH standards. We had simple orders of waffles with a side of sausage. Everyone was finished eating by the time the sides arrived. Better late than never I suppose. I’ll stick to the other locations in town.
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Clay Brown
The food was spot on, waitress friendly, had the philly steak bowl
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Patrick Knippers
Ever watch a resuraunt go down hill? That’s this waffle house. Coco the manager left and they put a guy named Nathaniel in her place. He has absolutely no idea how to manage. Went in this morning and 12 of the 15 places to sit were sitting with dirty dishes, no customers just dishes. While he and a person known only as t discussed who they didn’t want to work with. Also allowing this t to vape inside where customers can see . Gonna have to find a new place for breakfast or bring back Coco. Btw I used to stop here every morning.
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