

Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.
Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.
Address and Contact Information
Address: 941 Conference Dr, Goodlettsville, TN 37072
Phone: (615) 859-6166
Website: https://locations.wafflehouse.com/goodlettsville-tn-472
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Waffle House #472 – GOODLETTSVILLE, TN
Waffle House #472 – Order Online
Waffle House, 941 Conference Dr, Goodlettsville, TN 37072, US
Reviews
IYKYK.
Servers can be hit or miss but the grill chefs are usually outstanding.
This location, at this time, 0600am, the chef was perfect.
Go order get home and my cheesesteak is missing cheese I’m missing a waffle and the food is very mid. Of course no phone available to call to complain. Here it is 1am and I don’t feel like going all the way back to take ts back. Never again I’ll take my loss.
……the second time they gave me regular toast instead of raisin toast. So check your order carefully before walking out!!! They won’t really be motivated to fix it otherwise.
Please support this location and most importantly those who serve us
One turned the napkin dispenser into a microphone, delivering absurd “sports commentary” that mostly made no sense. Meanwhile, the other zoomed between tables juggling waffle triangles and shouting ridiculous jokes. The staff handled it all with saint-like patience.
By the end, syrup was everywhere, bacon had been devoured, and my heart was full—because those lunatics were, in fact, my children. Waffle House survived them better than I ever can. Five stars.
Where has Steven been all my life? I walked into Waffle House this morning just looking for breakfast and walked out having found my spirit animal.
Waffle House was my very first job back in the late ’80s (yes, the 1900s). It was a gig that required multi-tasking, sharp wit, and a memory like steel — all while a dozen sets of eyeballs watched you do it. That’s why the Steps of Service mattered. There were ten back then, and if you followed them, everything flowed: happy customers, smoother shifts, easier job.
Over the years, periodically dipping into a WH, I’ve never seen anyone actually do them. I always left wondering, “Why not just stick to the Waffle House way? Joe and Tom figured it out.”
And then along came Steven.
This guy worked the floor like a hip-hop step dancer — precise, smooth, effortless. He greeted me within two minutes of arrival and had my to-go order rolling immediately. He priced my order in his head as he wrote it down, slid toward the register with a silent nudge to pay now (genius rule for to-go orders — no wasted food, no waiting around), and sent me on my way with hot food in hand.
In the meantime, I slipped into the restroom. Spotless. Hands-down the cleanest Waffle House bathroom I’ve ever seen.
By the time I got back, Steven had already greeted and taken several more orders, repeated them for the cook, joked about being tired but kept the entire house humming — all without missing a beat. My food? Perfect. Packed perfectly. Every silverware and condiment accounted for.
No chaos. No bickering. No angry customers in sight. Just Good Food Fast.
For God’s sake, someone get this upper-manager-in-a-server’s-body into the role he was born for. He’s got what it takes to pass the real Waffle House way down to everyone who comes after him.
Because Steven isn’t just working a shift. He’s keeping the Waffle House soul alive — right there in Goodlettsville, Tennessee.