

Headquartered in Norcross, GA, Waffle House restaurants have been serving Good Food Fast since 1955. Today the Waffle House system operates more than 1,800 restaurants in 25 states and is the world’s leading server of waffles, t-bone steaks, hashbrowns, cheese ‘n eggs, country ham, pork chops and grits.
Simple chain spot offering American diner fare & all-day breakfast, including signature waffles.
Address and Contact Information
Address: 8220 Pineville-Matthews Rd, Pineville, NC 28134
Phone: (704) 541-8723
Website: https://locations.wafflehouse.com/charlotte-nc-1157
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Waffle House #1157 – CHARLOTTE, NC
Waffle House #1157 – Order Online
WaffleHouse
Reviews
Half the restaurant was blocked off, no seating, only serving 3 tables.
After waiting for a table the menu was condensed to only a couple items (bowls only)
The server had a hard time taking a simple order, it was like she didn’t understand.
Once the food came, it was the plainest, non-seasoned, under cooked and missing the onions she specifically asked if I wanted and I said yes.
Waffle was gummy (under-cooked)
Cheesesteak TERRIBLE.
I forced myself to scarf some of it down since we would be paying for it but it made me slightly nauseous to eat and as soon as I got home, immediately had diarrhea.
Our check had an additional $5 charge that I still can’t figure out what for. But we paid it anyway just so we could end this unpleasant experience.
Safe to say, I won’t be coming back to this location. I’d rather drive further for better food and service.
(Best part about this place is the door greeter/ bus boy. He is a ray of sunshine. Positive attitude and genuinely happy. Keep this man, he’s the only thing going for the place).
Customer service was nonexistent. They were swearing nonstop in front of families and kids, using foul language like it was normal. We literally heard them talking badly about customers and saying they “just wanted to get us out.” Are you serious??
On top of that, it was completely unprofessional. Employees were lifting up their shirts and exposing skin while working. That alone is disgusting in a restaurant. Then we watched them reuse gloves after handling money — taking cash out of the register and then going right back to touching food. That is beyond unsanitary. What’s the point of gloves if you’re not changing them?? They also took money out of the register and handed it to a customer who didn’t purchase anything.
It somehow got worse. Staff were asking customers if they could smoke with them and even asking if anyone had alcohol. That is INSANE behavior for people who are supposed to be working.
We felt uncomfortable, disrespected, and honestly grossed out the entire time. I will never come back to this location and I seriously question how it’s allowed to operate like this. Completely unacceptable.
The restaurant was clean, so were the restrooms. Employees were friendly and professional.
After sitting for minutes, we asked for menus. The server threw 2 menus on the table…there were 5 of us. She asked no questions about beverages or such…just left. When she returned, she took our orders along with beverages. Then she placed 7 sets of utensils for the 5 of us. The beverages came after the meals were served.
The worst of this smile-less interaction was the goings-on on the other side of the counter. Our server, the cook and the manager were continuously arguing and yelling at each other. Our friend asked them if this was a bad time and whether we should come back in 20 minutes. They ignored him and kept arguing. I just had to give a $2 tip for the entertainment. WOW!
She forgot half the order ( we had to ask for it)!
I asked for a Sprite ( had to remind 5m after, once again she forgot)! I mean if you don’t have your head on the job, don’t work at all!
Don’t recommend to anyone, there is TONS of better Waffle Houses anywhere in US, avoid this one!
These are the kindest and sweetest people in food service that I have the pleasure of being a regular customer at!
Yes, I am a regular. But it is only because of how amazing everyone is! When I first came here, years ago. A woman was not the kindest, and I responded with nothing but my usual personality, and tipped her accordingly to her attitude. But she no longer works there, and everyone that works at that location now are amazing people!
I dine in every time! And yes, they are ALWAYS OPEN! I know some W.H. do to-gos only later in the night, BUT THEY STAY GRINDING!!!!
I would say I am a customer with a difficult order, due to my dietary restrictions. And they have even memorized my order from being there so much. They greet everyone that comes in, says good by, and even asks where my friends are when I usually go with a group, because I promote this place so much! GIVE THESE PEOPLE RAISES! ALL THE PRAISES! ALL THE TIPS! ლ(^o^ლ)
Be kind to them, or I will bully! (ノಠ益ಠ)ノ
Very clean!!!
Everyone is friendly.
This is a model store for Waffle House….
Got all the food I ordered, plenty of coffee refills, and didn’t have any problems with service, despite it being busy.