

East Coast-based chain serving artisanal pizzas & other Italian sandwiches & salads.
Address and Contact Information
Address: 7395 Lee Hwy Suite J, Falls Church, VA 22042
Phone: (703) 208-3500
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Falls Church, VA – Vocelli Pizza
Vocelli Pizza: Classic Italian Quality Pizza & Delivery
Vocelli Pizza – Falls Church, VA – 7395 Lee Hwy – Hours, Menu, Order
Reviews
I called the restaurant three times to ask for an update. The first call went unanswered. The second time, the man who answered was extremely rude and told me I should cancel my order or “just eat cold pizza whenever it arrives.” On the third call, I was told that because I didn’t tip on my card (I had a cash tip), they would take their time delivering my order “whenever they wanted.”
That is completely unprofessional. Service should never depend on how or whether a tip is given—especially when they had no way of knowing I planned to tip in cash. After those comments, I honestly didn’t even feel comfortable eating the food because I was worried it may have been tampered with.
This was a frustrating and upsetting experience. Delays happen, but rude behavior and intentionally poor service are unacceptable. I won’t be ordering from here again.
The owner arrived and at first he wasn’t very nice. He explained (loudly) that I shouldn’t have parked there (he’s right, I shouldn’t have)
After pointing out that he’s right but he could have said it nicely, he apologized, offered me the spot, and kindly shared with me that it was his New Year’s resolutions was to say things nicely.
I read through some of the bad reviews and I see why people are upset, but I can respect a man willing to apologize and change.
What was at first an upsetting situation, quickly became redemptive because of the owners willingness to take responsibility (even though I was wrong to begin with)
If he reads this, hats off to you sir. And best of luck with your New Year’s resolution. I’m so sure you can do it.
Here’s to kindness
Delivery guy, also claiming to be the owner, refused to deliver my pizza after I pointed out the correct place for him to park. Hilarious.
why should he, being the sole person running a store all through the night? just sit down and wait for your pizza like an adult. dude didn’t speak a word to me but the pizza was fresh and good at an unreasonable hour to expect most people to be working. sheesh