
East Coast-based chain serving artisanal pizzas & other Italian sandwiches & salads.
Address and Contact Information
Address: 6252 Sykesville Rd, Eldersburg, MD 21784
Phone: (410) 795-2022
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Eldersburg, MD – Vocelli Pizza
Vocelli Pizza: Classic Italian Quality Pizza & Delivery
Vocelli Pizza-Eldersburg – Facebook
Reviews
I really wish there was a way tell when they delivered through doordash. Delivery takes an hour upward and is cold when it arrives. Nornal delivery is always great though.
Never again. I’ll stick with the pizza subs from Genova’s To Go.
***** I changed this back to five stars because of the exceptional response to our last delivery. I can’t say I was totally surprised at their fix since Vocelli’s has always been spot on with our requests. So, here’s the rest of the story…
I called in and spoke with the manager who profusely apologized and asked how to make it right. We ended up with no charge for the cold order, AND they filled the next order no charge! Turns out that several orders back (in the summer) we did direct to the front door. We have all deliveries to the side door regardless of food or an online order.
The new order arrived promptly, hot, and to the side door! I’m very satisfied with this resolution. This is a business with quality and integrity. Huge thanks to the manager, Yunique(?) for all your help. You’re the best!
Love you, Vocelli’s. ❣️
We ordered a large spinach gnocchi pizza with chicken and extra cheese, plus an order of cookies and two Pepsi-Colas for delivery. This is our usual go to order and the pizza is delicious!
Since we live in a side door community where hardly anyone uses the front door. It’s just easier since the driveways are closer, to always use the side entrance. There is no walkway to the front porch.
This time I made sure to tell the Vocelli order taker to make sure to deliver to the side door.
Check!
After a long wait and no doorbell or phone call, my husband went to see if the pizza had been left on the side porch…nothing. So he went around to our snow and ice covered front porch. And there it was! Our now almost frozen pizza, cookies and soft drinks.
I’m at a lack of words to tell how furious we are.
First, the delivery person DID NOT follow directions, and secondly, common sense (in case there was already good sense) should tell them there’s snow and ice on the porch, no footprints to indicate people had used the porch, and, finally, why the heck would you leave a hot pizza box out in the cold on a snowy porch!?!
We had pizza almost frozen for dinner so that wasn’t happening. Hello leftovers!
I’ll call tomorrow and see what management says. We used Vocelli almost exclusively since we moved here in 2019. This service is unacceptable and I’ll be talking to the owner or management tomorrow.
Any guess on what they’ll say?