East Coast-based chain serving artisanal pizzas & other Italian sandwiches & salads.
Address and Contact Information
Menu Photos
Related Web Results
Vocelli Pizza: Classic Italian Quality Pizza & Delivery
Vocelli Pizza – Rockville, Maryland – Facebook
Vocelli Pizza to Reopen Rockville Location – The MoCo Show
Reviews
EDIT:
I just looked at other reviews and some of them are 1 star because the pizza was a little cold or the guy at the counter wasn’t smiling. I understand 4 or 3 stars but 1 star because of a small issue?! these people have a hard enough time without you trying to cancel them, try to be a little more compassionate towards your neighbors and if you have an issue call and tell them don’t put it here first…
hope nobody catches covid 19(or lice…) stay safe.
First of all I was sent a pizza that was not even baked fully. It’s raw and the dough is still chewy. Secondly I paid for extra cheese and didn’t get that. You can’t even call the store because the number goes to customer service line.
So, I called customer service and they transfer me to the store and the owner says to send him a picture of the pizza on his cell phone.
I can barely even hear him his phone doesn’t work properly.
He gives me the phone number I send a text and I get no response. I called back the phone number for customer service and it either hangs up on me or says it’s closed or put me on hold and then hangs up on me again.
What is going on with your store? I have a kid sitting here waiting to eat and
You can find my order on July 9th. attached ur pizza photo for proof.
Not only was my order done super quickly, the team member handing my order was incredibly kind in his demeanor, super informative about any questions that I’ve had, made sure that my order was right, and even did as much as he could to make sure that I had the best experience possible, giving me crushed pepper and Parmesan cheese! Seriously, the experience alone makes this an incredible place to come to!
(The mushroom pesto pizza that I had was delicious, by the way!!)
The pizzas also were a hit at the party.
Edit: Thanks for the reply and offer. Will update my rating accordingly.
The first was when I submitted an order online and then needed to change/add a couple more items to the order. I called them 30 minutes after the order was submitted and they were able to correct the items and still deliver on time! They were very gracious about the inconvenience and made me feel like a priority during their lunch rush when I know they are extremely busy.
The second was when I needed an itemized receipt of an order I placed OVER A YEAR ago. I needed the receipt to submit to my business as justification of the expense where they had lost the original and so much time had passed that I also could not recover my copy. The manager was very understanding and took the time to look over receipts in his system that were submitted in May 2019 and emailed me the invoice within a couple of hours. I was shocked and so grateful for the quick return on my outdated and convoluted request.