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✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in
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Hours
| Friday | 12:30–3:30 PM, 6 PM–12 AM |
| Saturday | 12:30–3:30 PM, 6 PM–12 AM |
| Sunday | 12:30–3:30 PM, 6 PM–12 AM |
| Monday | 12:30–3:30 PM, 6 PM–12 AM |
| Tuesday | 12:30–3:30 PM, 6 PM–12 AM |
| Wednesday | 12:30–3:30 PM, 6 PM–12 AM |
| Thursday | 12:30–3:30 PM, 6 PM–12 AM |
Address and Contact Information
Address: 1113 Corniche El Nil، Second floor, Cairo Governorate 11221, Egypt
Phone: +20 12 77233582
Website: https://www.ritzcarlton.com/en/hotels/middle-east/cairo/dining/vivo
Menu Photos
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Reviews
Kyle Huff
This experience was subpar and not reflective of the service the Ritz-Carlton is known for—or the standard that has been highlighted in countless case studies. I am highly disappointed, and management should address this with their staff.
At check-in, we informed the staff that we were celebrating our anniversary, requested a window seat, and planned to arrive at 7:00 PM. We were told that the window tables were reserved and that we could be seated elsewhere. We then spoke with the concierge and asked them to speak with the restaurant staff, as I am a Titanium and Lifetime Platinum member with Marriott. The concierge informed us that the restaurant does not reserve seats and that if we arrived first, we should be able to sit by the window.
Based on this information, we adjusted our plans and arrived at 6:00 PM. Despite this, the service we received was noticeably inferior compared to the gentleman seated alone nearby. His beer was refilled frequently, and staff regularly checked on him. We did not receive the same attention; my glass sat empty, and I had to ask for another drink.
At the end of our meal, we waited 10–15 minutes for the check to be brought to our table. At that time, there were still very few guests in the restaurant, and it was largely empty, so there was no apparent reason for the slow service.
Additionally, our anniversary was never acknowledged, despite us clearly stating the reason for our visit. You will not have another opportunity to make this right. For reasons that remain unclear, there was a clear difference in the level of service we received, which was disappointing and unacceptable at an establishment of this caliber.
… moreAt check-in, we informed the staff that we were celebrating our anniversary, requested a window seat, and planned to arrive at 7:00 PM. We were told that the window tables were reserved and that we could be seated elsewhere. We then spoke with the concierge and asked them to speak with the restaurant staff, as I am a Titanium and Lifetime Platinum member with Marriott. The concierge informed us that the restaurant does not reserve seats and that if we arrived first, we should be able to sit by the window.
Based on this information, we adjusted our plans and arrived at 6:00 PM. Despite this, the service we received was noticeably inferior compared to the gentleman seated alone nearby. His beer was refilled frequently, and staff regularly checked on him. We did not receive the same attention; my glass sat empty, and I had to ask for another drink.
At the end of our meal, we waited 10–15 minutes for the check to be brought to our table. At that time, there were still very few guests in the restaurant, and it was largely empty, so there was no apparent reason for the slow service.
Additionally, our anniversary was never acknowledged, despite us clearly stating the reason for our visit. You will not have another opportunity to make this right. For reasons that remain unclear, there was a clear difference in the level of service we received, which was disappointing and unacceptable at an establishment of this caliber.
Malepeli Malataliana
Mr. Mustafa and Bashar were very lovely for my birthday lunch. The place is serene and relaxed. The views are incredible and the food is the yummiest. Couple with the two gentlemen constantly checking if all was okay. I enjoyed myself here. Thank you
… moreBrianna Lauziere
Amazing service. Eslam and the team at Vivo took great care of my husband and I for our 2nd wedding anniversary. The food, drinks and dessert were perfect. I would recommend this place to eat at the Ritz.
… moreClaire Heuy
We enjoyed lunch and dinner at Vivo! Our experience with Eslam and Raafat were stellar. Eslam’s table aide manner is exceptional. We never had to ask for anything. Raafat treated us to a special evening, decorating our table to offer us a one time experience that we will never forget. Chef’s Italian menu is exceptional and the restaurant views are out of bounds! Worth every penny!
… moreOleg Fedotkin
I was very curious about trying an Italian restaurant in Cairo, so I went to Vivo for dinner. The view wasn’t particularly impressive: there’s a road between the restaurant and the Nile, and you can find rooftops with more striking views. That said, the service was very attentive and friendly, and I was able to walk in without a reservation (though I should mention I tried calling from my hotel room and they didn’t pick up).
The food was okay. Of course, it’s a bit unfair to compare Italian cuisine in Italy, or even Germany, with Italian food so far from its source, since ingredient freshness plays a big role. Taking that into account, I’d rate it a 4. If it were in Europe, probably a 3.
The Egyptian wine was fine, not super flavorful, but good enough.
… moreThe food was okay. Of course, it’s a bit unfair to compare Italian cuisine in Italy, or even Germany, with Italian food so far from its source, since ingredient freshness plays a big role. Taking that into account, I’d rate it a 4. If it were in Europe, probably a 3.
The Egyptian wine was fine, not super flavorful, but good enough.
Jamie Rumph
Great food and experience with beautiful views of the Nile. We would eat here again. Great for dinner after a long day of travel or touring.
… moreMohamed Allam
I had the Perfect night at Vivo Today. Mostafa Hassan was extremely helpful with everything and even with my special occasion. He was beyond expectations, helping at the right time. Mr Hassan the manager aslo was super nice and was really helpful with my occasion too. Definitely recommended for any who plan something and would like excellent hospitality.
… moreTerence Lim
If negative stars were possible, this would qualify. We arrived at 6pm and asked politely for a table for two (the restaurant was empty). When we said we didn’t have a reservation, the hostess said nothing was available and barely looked up. When I asked, “Nothing at 6pm?”, she simply repeated nothing and disengaged.
We left and went to the Italian restaurant at the St Regis, where we were welcomed warmly and treated… like potential paying guests
For a property of this supposed calibre, perhaps they should hire people who can at least fake interest in hospitality, or at least get the training slides from their neighbor.
… moreWe left and went to the Italian restaurant at the St Regis, where we were welcomed warmly and treated… like potential paying guests
For a property of this supposed calibre, perhaps they should hire people who can at least fake interest in hospitality, or at least get the training slides from their neighbor.
Frank Lin
One of the best Italy restaurants I have ever tried. Food is wonderful and the sunset of the Nile is unbelievable. The waiter was very friendly and gave us a surprise desert to wish us a safe trip back home.
If you ever in Cairo, do not miss this hidden gem!
… moreIf you ever in Cairo, do not miss this hidden gem!
Ahd Andari
The experience was just amazing, one of the best Italian restaurants I visited in my life, thanks to the chef Paulo he was so nice and came to say hi and ask about the experience. Ahmad and Omar where so professional and friendly.
I highly recommend
… moreI highly recommend