Charles
Dear Management,
I am writing to express my concern regarding a recent takeout order from your Conyers, GA location on September 10, 2025. While I have always enjoyed dining at your establishment and have had consistently positive experiences in the past, my recent takeout order was unfortunately far below the standard of quality I have come to expect.
Several aspects of the order were unsatisfactory, and I believe this warrants a review of your operational processes at that specific location. To help facilitate this review, I would be happy to provide more details regarding the specific issues encountered.
I would appreciate the opportunity to discuss this matter further and request a resolution in the form of either a restaurant credit or a refund for the unsatisfactory order.
I sent emails which were not acknowledged.Thank you for your time, attention, and prompt consideration of this matter.
Sincerely,
Shawanna McDermott
… moreC
10/10! So glad this spot was on my itinerary. This was so good! Really delicious soul food. I highly recommend giving them a try. Everything we had was delicious. That cornbread Lawd it was as delicious as they say it is and was worth the wait. Our server Jamal was amazing! Great customer service and amazing food!
Update: went back two years later food is still good. I think we ended up at a different location but service and food was still amazing
… moreKareen.
There was something about the Server that was off-putting; he wasn’t outright rude but more snarky with a couple quips he made and his face expressions. He made really good drinks though and apparently was holding down a couple roles at the time.
Otherwise, I enjoyed my meal thoroughly – the Bussin’ Cornmuffins were soft & delicious – not hard & gritty like other cornbreads I’ve had, the Jam-Up Skrimps were flavourful and had a good sweet/salty balance [I ordered another serving to-go], the Smotha’d Poke Chops were so good, and the Greenz were okay – would’ve been better if served warm.
Overall a great introduction to Southern food as it was my first time having that cuisine.
… moreErica Nim
The food is truly up to Charleston, SC standards and taste. College friends from Charleston are here for the SWV/Escape concert and we stopped by Virgil’s to eat before the show. The food is delicious, really tasty well seasoned. The service is great. Everyone was pleasant and personable as were the other staff who came over to chat with us about Charleston and the other store locations in Atlanta. Our server was attentive. I would definitely recommend Virgil’s if you are looking for good down home authentic Gullah cuisine, This is my 2nd time eating at Virgil’s. I was able to eat some of the other delicious dishes the last time I dined here.
We had the She Crab Soup, wings, egg rolls, catfish nuggets, house salad and cocktails.
… moreCassandra Trawick
How do you not have batter for your famous muffins and waffles first thing in the morning? I brought some friends here for brunch over the weekend. We arrived right at opening and all got seated immediately. I shared the menu with my friends beforehand so we already knew what we were working with. Most of us wanted the muffins and a waffle. Our server, Andrea, advised us that the batter wasn’t ready and had not been made so it would be a few hours before they were ready. The restaurant has a two hour time limit on tables so that wasn’t going to work. We scratched the muffins and waffles although we were all disappointed. One of my friends asked to substitute the French toast sticks for the waffle (that they didn’t have) and was told they don’t do substitutions. How Sway when you didn’t mix the batter the night before like you should have? Tuh…..okay, so moving on. I ordered the shrimp and grits with crab sauce. It looked like my grits came from two different pots. One half of the bowl was really thin and runny while the other half was thicker with more consistency. The shrimp were really good, but the grits didn’t do it for me; not well seasoned and that consistency was confusing. The French toast sticks and breakfast rolls were the bomb. Someone at the table ordered wings and they didn’t do it for them either. They were not well seasoned …….how though? I had a higher expectation of the flavor of this food based on the name and description of the restaurant. I was not blown away by the taste of the food or the lack of preparation. What I did like was how well the staff worked together to get food out to the tables. I liked the decor of the space and the vibe. The prices were reasonable and there was ample parking in the lot around the corner. I would definitely go back, I just know what not to get.
… morekenny tucker
I visited Virgil’s with one of my childhood friends who was in Atlanta for a business trip. We had a table reservation, but elected to sit at the bar instead. Our server Malik was very personable and made us a couple of proper Old Fashioned cocktails, which were not on the menu. Then, he recommended our food options, which we thoroughly enjoyed. We began with the Stawtuh Sampluh, which was a nice portion of some of their popular items, including eggrolls, shrimp, fried okra, and wings. For our main dishes, we ordered Slammin’ Sammen and the Afta Church Plate. The Salmon plate was delicious, and practically melted in my mouth. Every item on the plate was seasoned to perfection, and my friend was very impressed with the freshness of the fried wings, mac-and-cheese, and collard greens on his plate. I will admit that the prices were slightly high for an establishment of this category, but the family atmosphere, large portions, and unique menu were impressive. Be prepared for a little wait after 5 p.m., because this restaurant is very popular. Overall, I highly recommend Virgil’s for an evening out in College Park, and I would return again for another Lowcountry culinary experience.
… moreTOY BABI
I’ve been so excited about eating at this restaurant. It is very unfortunate that my review is not a good one. Our bartender Will did a fantastic job of explaining the restaurant’s concepts and menu items. Unfortunately the taste of the food did not meet our expectations. I ordered the white shrimp with crab rice and crab gravy he ordered the salmon with the fried corn and every entry we had had an overwhelming taste of oil. The fried cabbage tasted as if it was just grilled with regular cooking oil it was very charred and tasteless. The crab rice on my entry was overcooked and smothered in a tasteless crab gravy (brown roux)… The atmosphere and music was on point . The staff from entrance to service to exit were all very professional, prompt and happy to serve us! Thank you for the experience! Blessings to all! @joonemoyer
… moreTina F
The service was fast and friendly. We had reservations but sat at the bar so we could enjoy happy hour. Most of the appetizers are half off for happy hour. We had sweet potato cornbread muffins, salmon balls, fried wings, catfish nuggets, rice and shrimp eggrolls, Mac and cheese and greens. The mac and cheese had the flavor but the noodles were mushy which killed it for me. The wings were my favorite from everything we ordered. Everything else needed more seasoning. The eggrolls were just rice filled eggrolls not much if any shrimp. All of the food was hot and fresh.
… moreJawahn Ware
We were visiting Atl and stumbled upon this place. Amazing service from time you walk in….the restaurant has connections to Charleston, SC and I grew up outside of that area. The food did not disappoint…. but DO NOT be like me and get the Saturday morning…. not that anything was wrong, it’s that you can get that anywhere…I should have gone outside of norm (but that chicken sausage is on point with a kick). No complaints and they do have a nice bar….We had a large party and appreciated grooving to the dj.
… moreEmily Brooke
Was craving some good southern flavors after moving away from my home state of South Carolina a few years ago, and I’m so glad we chose to try out Virgil’s before our flight back to the northwest. Everything was delicious, from the tea to the cornbread to the wings to the shrimp and grits. The servers (and other regular customers) were friendly and welcoming, the restaurant had a great vibe and was very clean. I will be thinking about this place for a while!
… more