Nathan Rose
We were initially told the wait would be 20 minutes, but it ended up being closer to 40. After we ordered, it took another 45 minutes just to receive our drinks and soup. Our main dishes were about to come out while we were still waiting, so we asked them to hold the food, but when it finally arrived, it was cold.
We had to get up multiple times to find our waitress, and during our visit, three tables around us walked out mid-meal due to the delays. The food itself was very good, but the service experience was extremely frustrating. I’d recommend it only if you have the patience of a monk.
… moreKen Beckvermit
First time here, won’t be our last! From the minute you walk in the door until you leave you feel welcomed. The service was just as good as the food, very good. I ordered a meatball calzone which was not on the menu, delicious! Our server was so friendly and personable. If you’re looking for some good Italian food, this is a must.
… moreJoepizza Conti
I have no idea why this place is not allways packed!! The pizza is delicious and consistent and the entrees are solid. I had scungilli which was fantastic and chicken rollatini which was also delicious but could have used a little more sauce, but the server brought some right out. We also ordered a square grandma’s pizza which was fantastic!!! Its a verry good and consistent Italian restaurant!!
… moreCeyda Kurtulmuş Elmacı
Marcell served us.Spagetti wasn’t handmade but sauce is so good.Calzone is amazing.We’ll try pizza next time.Thank you for everything.
… moreAlexandra Daversa
Umbertos on commercial delivered me a pizza tonight with a COCKROACH inside the BOX!
What makes matters worse is the associate who answered the phone told me “it’s never happened” for me to call a third party because the manager was too busy to talk to me.
After demanding to speak to the manager on duty “Walter” he got on the phone begrudgingly to tell me he’s busy and that I can call the third party to deal with it.
I explained couldn’t believe a restaurant wouldn’t take the accountability of a BUG in their FOOD and I’d be writing my review – his customer service response was “if that’s what makes you happy”
DISGUSTING DIRTY PLACE – DISGUSTING CUSTOMER SERVICE !
… moreJuanjo Rio
Great family place to get you off from your Italian craving.
Large pizzas are of great size and flavor to share.
We also got a cesar salad and a clam pasta (which I thought was the winner)
The garlic bread wasn’t that good so I will skip it next time. Overall price , flavor and experience is a good casual place that is worth it.
… moreDanny Blackwell
Easy 5/5 stars. We reserved a party for 15 and upon arrival we were all set up. The customer service from beginning to end was superb, excellent job. Thank you from me and the whole party. The food was too kill for. I had a meat lovers pizza and it did not let me down. Portion size was monstrous, flavor was tasty, and appealing to the eye. Everyone at the table was so happy their whole visit. Drinks from the bar were well mixed and poured heavy, to my tongue. 0 issues today. Thanks for everything.
… moreChris Pizzardi
A terrible experience that left me and my party of 8 stranded. I called ahead of time to make reservations and clearly stated that a service dog would accompany me. The staff member who took my reservation assured me it would not be a problem numerous times. Well, once I arrived, I was questioned about my 18 lbs service animal, I answered their questions, which went against my human rights, and still was turned away, even though I shared that it was for medical reasons. They embarassed me in front of other patrons and my guests. I have NEVER been turned away and DISCRIMINATED in any place except in this establishment!! Will NEVER see me, my guests or anyone I know. Shame on Umberto’s!!
… moreBuilder H
On vacation and wanted pizza. Everything was perfect. Sat at the bar. Joe waited on us. My wife had the chefs salad which she said is probably the most prefect one she has ever gotten at a restaurant. The order of meatballs was big and very good. The margarita pizza was perfect. Even the happy hours drinks were done right. Only complaint was the garlic rolls eere a little too garlic strong for us and we love garlic. The locals were very friendly. Highly recommend.
… moreGregory Maghran
I picked up a sandwich today, which was $20 and may have been the worst sandwich I’ve ever had. It was Open faced and almost impossible to eat the tomato on. It was a half inch thick. I live in the area and will never be back. Thank God, the sandwich shop next-door is open
… more