Brianna Shackelford
I ordered a Caribbean jerk wrap with chips and lil lime berry smoothie and my server was Sierra. She was great! She had a pleasant energy about her and fast service. My food and smoothie was made perfect.
… moreMisti
(This particular location is in Sherwood, not my normal location I frequently visit) Drive thru service had much to be desired. Cashier was unfriendly, aloof and downright rude when returning my change, (which I offered it to him as a tip, and no, it was just change!), he ignored my offer and silently presented my change. My order was not correct and no apology was offered when corrected. The wrap received was so loosely prepared that the ingredients were just jumbled outside of the wrap when I got home and had a chance to see it. I will NEVER go back to this location. As my order for a combo meal and one smoothie was over $20 was outrageous for the service and food received. Customer service was non-existent and I could not be more disappointed.
… moreDustin Singer
This is the most incompetent and gross establishment I’ve ever seen. No glove changes. 25 minutes for a wrap. Bad attitudes from the staff and a disgusting environment. They need to fire every employee that was working at 130pm on Saturday November 8th. I’ve never seen such incompetent people with bad attitudes
… moreMichael Boone
Love the atmosphere. Great service. Starts the morning zoom calls of right.
… moreBethany Pardue
this is the second time I ordered a Nutella açai bowl and it’s had no Nutella on it and I did it through DoorDash this time because last time the employees were rude and they still didn’t get it right
… moreDoe N
I love this team! They are like extended family! They call me by name, they’re always warm and welcoming! Great food and service! 10/10!!
… moreSydney R
I was very impressed. The store was clean and the customer service was top-tier. I’ve never been into a tropical smoothie that served fresh veggies thank you so much.
… moreNatasha Parks
Excellent customer service, very knowledgeable employees, they are also very kind, very clean location, looks very organized, 1st experience at this location will definitely have me going back, the have a new drink, and a few more side options, can’t wait to go back
… moreYasmine Bueno
I’ve been to the Tropical Smoothie on JFK a few times, and it’s always been a great experience, so I figured I’d try this location. Big mistake. The smoothie I got here tasted like straight-up water—no flavor, no thickness, just a sad, watered-down mess. I’ve never had a smoothie like this from the JFK location, which is why I’m so disappointed. I won’t be coming back to this one, that’s for sure. Stick to the JFK spot if you’re craving something decent.
… moreStephanie Tran
This is not the first time this has been an issue but we were in line for 30 minutes from the time we pulled up to the speaker to when we finally got to pay. We gave the worker our debit card first and she sat it on the counter and walked off, about 10 minutes later a different person asked us which order we were waiting for not knowing we had not been charged but just had our card sitting there. The last several times I have been to this specific location it has been long wait times even when I’m the only customer there. I understand and appreciate a slight wait since everything is made fresh but it’s getting worse and worse at this location.
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