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Tropical Smoothie Cafe® in Bexley makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, ‘dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options, like Tropiboba Bowls with popping boba. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.
Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps.
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Sandwiches | Wraps | Smoothies | Delivery | Bexley, OH
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Reviews
myob dummy
I visited your location on February 27, 2026 around 5:50 PM to purchase a Cherry Berry Smoothie. This was actually my second time in two weeks coming specifically for that item, and once again it was unavailable. While that was disappointing, it was not the main issue.
What was more concerning was the level of customer service I received. The employee at the register did not greet me and instead stared at me silently for an extended period, seemingly expecting me to begin ordering without any acknowledgment. After I stated my order, she responded abruptly and rudely, “We don’t have that,” without offering alternatives or any basic courtesy.
The interaction felt dismissive and unprofessional. A simple greeting, eye contact paired with professionalism, or even a polite explanation would have made a significant difference. Customer service environments should reflect respect and basic communication standards.
I did not get the employee’s name, but she was working at that time on February 27 around 5:50 PM. She was lighskinned, chubby with braids, and wore lashes that could help her fly away. I hope this feedback is taken constructively and used as an opportunity to reinforce customer service expectations because she is not the only one at this location . #stophiringyunghos
… moreWhat was more concerning was the level of customer service I received. The employee at the register did not greet me and instead stared at me silently for an extended period, seemingly expecting me to begin ordering without any acknowledgment. After I stated my order, she responded abruptly and rudely, “We don’t have that,” without offering alternatives or any basic courtesy.
The interaction felt dismissive and unprofessional. A simple greeting, eye contact paired with professionalism, or even a polite explanation would have made a significant difference. Customer service environments should reflect respect and basic communication standards.
I did not get the employee’s name, but she was working at that time on February 27 around 5:50 PM. She was lighskinned, chubby with braids, and wore lashes that could help her fly away. I hope this feedback is taken constructively and used as an opportunity to reinforce customer service expectations because she is not the only one at this location . #stophiringyunghos
T S
We’ve gone here twice, which is 2 times too many. The first time we walked in, waited in line, then when we ordered we were told “We’re out of acai”. Considering that’s a major ingredient option on your menu, shouldn’t there be a sign somewhere clearly visible that says you’re out? I got the peanut butter protein bowl instead which was basically a jar of peanut butter with a couple of fixings in it.
The second time we tried the place, they had acai and I asked for an extra drizzle of peanut butter for my acai bowl and was told “we don’t do that”. I then pointed out to the cashier the sign behind him that said, in fact you DO do that. He looked at the sign then started telling me how I can file a complaint with the manager and the store and I stopped him there and said, just give me the bowl as is. Good grief. Never again.
… moreThe second time we tried the place, they had acai and I asked for an extra drizzle of peanut butter for my acai bowl and was told “we don’t do that”. I then pointed out to the cashier the sign behind him that said, in fact you DO do that. He looked at the sign then started telling me how I can file a complaint with the manager and the store and I stopped him there and said, just give me the bowl as is. Good grief. Never again.
JMarshanae Rush
Had some inconvenience while using a T-mobile Tuesday coupon. At first I was told maybe because it’s a Monday, although the expiration date was not passed. Then I was told it was likely due to using the same coupon when we had individual coupons. After finally figuring out a work around from system issues I was told I didn’t pay and when staff noticed the transaction did complete my order was provided within seconds as if it was just waiting on the misunderstanding to be corrected, but no one said it was an issue until I spoke up about missing items. My suggestion is to provide staff with tools to handle and communicate promotional/system issues rather than deflect issues and trouble shooting on the customer to create a better experience. Overall staff was friendly and accommodating.
… moreZachary Severance
If I could give 10 stars, I would. Tropical Smoothie Café isn’t just a place to grab a drink it’s an experience. The second you walk in, you feel it: the energy, the vibe, the color, and the smiles from the staff that make you feel like you’re part of the family.
Let’s start with the team, these people care. Every smoothie is made with precision and passion, like they’re blending sunshine and good energy right into your cup. You don’t just taste it you feel it. The way they greet you, the speed of service, and the positive energy they bring every single time? Unreal.
Now the smoothies… man, they’re on another level. Each sip is fresh, cold, and bursting with real fruit flavor and none of that fake syrup stuff. You can tell they actually use quality ingredients. Whether it’s the Bahama Mama, Sunrise Sunset, or Peanut Paradise, everyone is a hit.
Even their food deserves its own applause. Flatbreads, wraps, and bowls everything is flavorful and perfectly balanced. It’s healthy, filling, and still feels like a treat.
Let’s talk marketing and vibe whoever’s running their brand knows exactly what they’re doing. The music, the colors, the layout it all screams energy, freshness, and good living. The moment you walk in, you get that “I’m doing something good for myself today” feeling.
Tropical Smoothie Café is more than a stop it’s a destination. Whether you’re starting your day, grabbing a quick lunch, or looking to recharge after a workout, this place hits every mark.
If you haven’t been yet, GO TODAY. Treat yourself to something that tastes amazing, feels good, and lifts your mood. Tropical Smoothie Café is the real deal fresh, fun, and full of life
… moreLet’s start with the team, these people care. Every smoothie is made with precision and passion, like they’re blending sunshine and good energy right into your cup. You don’t just taste it you feel it. The way they greet you, the speed of service, and the positive energy they bring every single time? Unreal.
Now the smoothies… man, they’re on another level. Each sip is fresh, cold, and bursting with real fruit flavor and none of that fake syrup stuff. You can tell they actually use quality ingredients. Whether it’s the Bahama Mama, Sunrise Sunset, or Peanut Paradise, everyone is a hit.
Even their food deserves its own applause. Flatbreads, wraps, and bowls everything is flavorful and perfectly balanced. It’s healthy, filling, and still feels like a treat.
Let’s talk marketing and vibe whoever’s running their brand knows exactly what they’re doing. The music, the colors, the layout it all screams energy, freshness, and good living. The moment you walk in, you get that “I’m doing something good for myself today” feeling.
Tropical Smoothie Café is more than a stop it’s a destination. Whether you’re starting your day, grabbing a quick lunch, or looking to recharge after a workout, this place hits every mark.
If you haven’t been yet, GO TODAY. Treat yourself to something that tastes amazing, feels good, and lifts your mood. Tropical Smoothie Café is the real deal fresh, fun, and full of life
Ericka Sharp
This location is always out of bowls! It’s ridiculous. You would think they would increase their order shipment seeing as the demand for the açaí bowls is so great. I cannot count the number of times I’ve tried to place an order online and every bowl selection shows “Sold Out”. My experience is good when they actually have the inventory for what I want.
… moreNali Phadphom
Tropical Smoothie Café has become one of my favorite places to treat myself. The atmosphere is always bright and welcoming, and the team genuinely makes you feel cared for. You can taste the freshness in every sip — their smoothies are smooth, flavorful, and made with love. Whether I’m getting a quick lunch or relaxing with a smoothie bowl, I always leave feeling good inside and out. If you haven’t tried them yet, you’re missing out!♥️ keep up the good work !
… moreChris CK1 King
They are not blending the smoothies very well. On my last visit, which is my last visit (waited 45 min for my 2 smoothies), my smoothies wasn’t smooth enough to drink. The one star was because the guy with braids got mad when I notified him of the error.
… moreBen
MISLEADING ADVERTISING. I saw Tropical Smoothie Cafes sharing this ad and added it to my calendar to come back for the free smoothie. I was charged full price because I was not wearing flip flops. In hindsight, the ad is referring to National Flip Flop Day (so a tropical Sunrise Sunset smoothie makes sense) and says “grab your flip flops,” which is an implication at best and a reference to the holiday, but not even in the fine print does it say wearing flip flops is a requirement for this offer. I contacted and gave TSC many chances to refund me for the misleading ad and they have failed to even reply.
Edit: Look, the smoothies from here were fine. I appreciate that TSC has finally replied to me but here we are, 2.5 months later, and I am still not refunded to make good on the advertised offer. Your reply indicates you want to make this right, and I would love that as well. The link you sent me was for the contact form that I had already filled out multiple times, BEFORE you sent it to me. I have supplied ample information but would be happy to provide more if you wish, so we can finally move on. Thanks
Edit2: 98 Days later and you still will not respond or refund me for your false advertising. Please refund me, I have already contacted you in several ways, including the way you requested
Edit3: finally spoke with the manager and he deferred any and all responsibility onto corporate and did not help me. He said it was too late, as if I did not reach out WAY earlier, and it was a top-down corporate promotion, which is fair, ultimately the misleading advertising is on them, but he was steadfast that you needed to be wearing flip flops to earn the promo, even though I have shown this was not specified in the ad. Just make this right, please
… moreEdit: Look, the smoothies from here were fine. I appreciate that TSC has finally replied to me but here we are, 2.5 months later, and I am still not refunded to make good on the advertised offer. Your reply indicates you want to make this right, and I would love that as well. The link you sent me was for the contact form that I had already filled out multiple times, BEFORE you sent it to me. I have supplied ample information but would be happy to provide more if you wish, so we can finally move on. Thanks
Edit2: 98 Days later and you still will not respond or refund me for your false advertising. Please refund me, I have already contacted you in several ways, including the way you requested
Edit3: finally spoke with the manager and he deferred any and all responsibility onto corporate and did not help me. He said it was too late, as if I did not reach out WAY earlier, and it was a top-down corporate promotion, which is fair, ultimately the misleading advertising is on them, but he was steadfast that you needed to be wearing flip flops to earn the promo, even though I have shown this was not specified in the ad. Just make this right, please
Mayia Griffin
I cannot begin to express my concern of disappointment on how many times me and my husband has come to this location and they never have any açai bowls or the day they have the açai bowls, they are skimping on the açai every visit. They barely have the smoothie flavors you ask for then when you do get the smoothie you ask for it’s not made properly. At this point, you guys need to wrap it up and let someone else take over. We will buy it.
… moreLindsey Alston
Probably the most rude customer service I’ve ever experienced. Young lady with the braids was seriously unhappy to see us walk in the door. We ordered anyway – she tapped her nails when we weren’t fast enough making our decision. Disagreed with me when I asked to sub an ingredient, “it’s not in that drink” but it was clearly written on the menu. Smoothies were great and delivered by another employee – who was clearly scared of her and avoiding any interaction. Might want to have a meeting with your team members about customer service.
… more