Carrie Berry
I used to love this place, but I got a quesadilla today and it literally had one sliver of cheese on it if even that it was thinner than a piece of paper when I took it back in to ask them about it to see if they would remake it, they just told me that’s the way they fix them. Sad
… moreHeather Swincher
Love these smoothies, so delicious and so many options! The food, amazing, I love the chicken bacon ranch flatbread and the all American wrap for breakfast with sausage! Chef’s kiss! Brittany is amazing and her employees are kind, I see all the hard work they do! Sometimes it’s busy and they work hard to get orders out fast! Kudos for the hard work everyone!!!!
… moremissy mitchell
There were 2 employees working I only got the name for one which was Kaylee and they both smiled at us and made us feel welcomed.
… moreKIM LAWRENCE
I used to love this place. Brittany and the weekly lunch crew are excellent.
Then I went by on a Sunday.
Two girls were crouched behind the counter doing something. I could see one person in the back.
I stood at the register for about 2 minutes and the girls behind the counter knew I was there and kept talking.
I said “are you closed?” Like I didn’t know were they doing inventory?
She said no and then proceeded, like a sloth, to take my order and help me.
I made a review in the app as well.
I hope Brittany saw it and took care of it.
… moreAlijah Walls
I was about to get a smoothie for my wife at this location and before I did that I went to use the restroom inside and the lady in there had a problem with that and she treated me rudely and very disrespectfully and i just want her fired and she was working here at 9:40 am Wednesday Nov 26th
… moreChris Evans
The smoothies and food are delicious, good selection of choices.
Bright an inviting. The staff is friendly and helpful.
… moreKevin Koon
Went 10 minutes after they opened on the first day. The teamwork communication was great – they were busy but the management had it organized while their trainer was helping them learn. Looks like the owner showed up while we were eating and checking in on his team. I think it was GM doing table touches. I use to visit tropical smoothie cafe living in Vegas and have visited the Shelbyville rd Louisville location and the excitement and excellence of today at the new Shelbyville location wax fantastic.
… moreSabrina Davis
Took almost 3 minutes for the 7 employees to realize I was there, they were all in the back watching loud videos on their phone and laughing. When one girl named ocean realized I was there she continued to talk with her friend instead of saying hello to me. Then finally she walked to the register and said “what do you want”. Rolled her eyes when I asked for an extra in my smoothie…
I was truly made to feel like an inconvenience for visiting this store. Seemed like there was no management there and all the employees definitely need to learn a thing or two about customer service.
… moreConnie Gregory
The acai blueberry boost was delicious. Service was prompt. My only complaint, if you can call it such, is the smoothie is too big. I really wish they had one half the size. I’d pay five bucks for it and be totally happy. As it is, by the time I got to the end I was tired of it. However, I’m quite sure I’ll be back!
… moreDee Reid
Pleasing. Becca was helpful nd introduced me to a useful tool on Google.
… more