Tropical Smoothie Cafe

  3.9 – 685 reviews   • Juice shop

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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You’re on Tropic Time Now®. *At participating locations.

Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Tropical Smoothie Cafe 33880

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tropicalsmoothiecafe.com

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Sandwiches | Wraps | Smoothies | Delivery | Winter Haven, FL

Winter Haven · Locations · FL · Winter Haven · 301 W. Central Avenue.

Sandwiches | Wraps | Smoothies | Delivery | Winter Haven, FL

Tropical Smoothie Cafe Tropic Fan Fest promotion for a free smoothie with Tropic bowl or food. FREE SMOOTHIE*. EVERY DAY. MARCH 9 – 15! Tro-pic Fan Fest *clap* …

Tropical Smoothie Cafe Locations in Winter Haven

Browse all Tropical Smoothie Cafe in Winter Haven to find healthy food and delicious smoothies made with fresh fruits and veggies.

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Reviews

ali cardenas
I just wanted to leave a review for Christina at Tropical Smoothie Cafe because she was truly so sweet and kind. DoorDash got my order wrong twice, which was really frustrating, but when I came in today, Christina replaced it for me and was so understanding. She was patient, respectful, and made me feel cared about as a customer. You can tell she genuinely cares about people and takes pride in her job. Her kindness turned a frustrating experience into a good one, and employees like her make a big difference. Thank you, Christina, for your great customer service and for being so kind.
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Madd Marvin863
Wish I could rate this place ZERO stars. Went in for 2 smoothies, 1 sun rise sunset & 1 kid blueberry smoothie. Waited at least 20 min for them to make 1 smoothie & then I had to ask for the kid smoothie which they said they were making. Waited another 5 min while watching them just start making it & then trying to get the smoothie out of the blender. Mind you there were about 6-8 kids working & they weren’t busy so the wait time was inexcusable . Finally we got the kids blueberry & it was nasty. so after waiting over 20 min for 2 smoothies (that in total were $16) i asked if they could just make the sun rise sun set in a kids size because my kid wasn’t going to drink the blueberry one. We all tried it & it was not good at all. They then said okay & proceeded to make the same blueberry smoothie I just told them i didn’t want. So now they’re saying ,AFTER THEY ALREADY MADE IT , they can’t make the sun rise sun set in replacement because it’s not the same price & their “boss” will check the cameras & get mad. That’s when I got upset because what??? i just sat here for OVER 30 min at this point for TWO SMOOTHIES & you’re telling me the boss will get mad because you’re giving out “free food” ?? This establishment is a joke & just needs to close their doors. Or get an actual manager in there to teach those kids, that are running the place, a lesson in customer service.
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F B
As much money as they charge and ALL FOUR of the drinks I ordered had whole cubes of ice at the bottom. At least 1/3 of the cups was filled with pure ice (not just chunks of ice). One of the drinks weren’t even completely filled, which makes it that much worse. What a rip off!
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Nicole Myers
I love Tropical Smoothies but the Winter Haven, FL location is extremely unprofessional. I waited for 30 minutes, for them to finally come out and say they did not have any Açaí. They can NOT provide a refund only a replacement. Which is wild because they knew 5 minutes after I ordered that they didn’t have any Açaí, they should have said it then instead of having me wait for 30 minutes. Too many other locations with good customer service then to come back to this location.
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C Sharper
I’ve ordered twice from this location and it’s just not worth it. They charge you $.75 just to sub out a different cheese (which doesn’t happen on the app). The smoothie doesn’t have much fruit it in bc it just tastes like turbinato sugar. Even when you order it with half the sugar, it doesn’t taste like it does when you’re at the Cypress Gardens location. I ordered the Chocolate Cover Strawberry smoothie two times this week and both times, it just tasted like a watered down strawberry banana smoothie. The smoothie didn’t match the dark color of what it is supposed to look like on the picture either. You can’t taste the dark chocolate or any chocolate flavor. Just drive to the Cypress Gardens location if you want what you’re paying for.
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Melody W.
I had issues with my order and left feedback from the survey on my receipt. The manager, Christina, contacted soon after and apologized. She rectified my complaint the following day and made sure I was satisfied with my order. That is superb customer service and leadership in my books! Thank you Christina!
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LaTonya Smith
We ordered multiple products. My daughter’s blimey limey was subpar. According to the employee, there’s nothing that can be done about subpar products. She was nasty and rude! Would not provide contact information for upper management to be contacted. This incident occurred on 2.3.26 @1056. Subsequently, my daughter discarded $10 in the trash can, because it was that disgusting. We have both had blimey limey smoothies and what was provided was a concoction of nothingness! We didn’t request a refund, we wanted another option. Nasty! Nasty! Nasty! Service. I’ll drive the extra miles for Cypress Gardens’ location
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mari lopez
The bread seemed old and hard. This is not the normal bread that is used either way. I eat at tropical smoothie literally every other day and this is the worst experience I’ve had in four years. I am baffled. I attempted to call and ask if I can bring it back. I was offered no help. And was told that they are a bit too busy right now. And they had to go. I am shocked. The smoothie was water down and tasted horrible. I just really don’t appreciate this. And the door dasher that was used Deliver my food assigned by the app was rude and sarcastic. Once again, unappreciated.

***UPDATE****
They were very quick to respond to my concerns and addressed my issue promptly . Though, I did not have the best experience originally, every experience after has been wonderful. Not sure if other employees were hired but they now add cute little notes on the drinks. Everyone is so sweet and nice extremely appreciated.
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Zacary Bulow
My brother came in to get a smoothie. The smoothie was over $13 and he added whey protein, collagen and more. He asked for no bananas because he is ALLERGIC. They still made it with banana, he asked them to remake it because he’s highly allergic to bananas. They told him over and over they cannot remake it.. so he asked them for a refund they said they couldn’t do that either. Finally, they agreed to remake it, snatched the drink from his hand and still did not even make it correctly.. they made it with so much ice it was a solid as a rock and he couldn’t even drink it through the straw.

The workers were EXTREMELY rude and did not care if he was allergic or not even though he asked multiple times for NO BANANA..

I wish I know who the owner was so I could talk to them I deeply pray that they see this review and address this issue. I couldn’t even imagine treating a customer this way.
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David M
Great smoothies, the store is clean, but the need to do a little pest control. I understand you can’t totally keep bugs out during summer. Did till the staff and just got an oh my response.
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