Playboi Aubrey
Since I cannot post a review on the one on upper Dorchester, the nearest property is going to have to take one for the team. The night I placed my order there was a black girl with dreads. She did not greet me, was playing rap music, and pretty much did what she was doing until she was ready to help me. This was the poorest level of customer service I have ever encountered. This was my time there, and based on the price the level of service should match. I would never support your business if this is the type of employees you hire.
… moreBillie Sastard
Angela and Kenisha are two of the most polite and professional people I’ve ever encountered in fast food. My food and smoothie got made quickly and correctly and everything was absolutely delicious.
… moreKayla Gabor
I ordered off the app from this cafe and only half my ordered arrived. I was missing a smoothie and wrap. I contacted the cafe and they said I had to call DoorDash even though they are the ones who use them as a third party. I ordered DIRECTLY from the app. So I did this any way and DoorDash said they refunded the store since they did not have my card info; only the store can get the money back to my card. So I called the store who assured they would let their manager know bc they are the only ones who can process the request. A week passed and no refund so I called again. Same story. “We will let the manager know” and I never got my refund. The third time I called I reached the manager who “put it the refund request” and again I have not received my money back and it’s been over a month… DO NOT order from this cafe.
… moreDrew Lovgren
I treated my daughter to one of their Tropical Green smoothies. The staff was friendly and courteous. The smoothie was lackluster. It had very little flavor. It appears that our smoothies had too much ice and not enough juice. Not worth the $8 power smoothie.
… moreRichard Higgins
I ordered my food in October. It’s been 3 weeks and I’m still waiting in the drive-thru. I ordered the chicken pesto. I think they’re still waiting for them to hatch. If you want to eat next year you better put your order in soon!!!
… moreAnna M Rupard
Walked in to three smiling faces who greeted me promptly. Angela took my order and prepared my smoothies while Kaniesha prepared my food. Everything was delicious, and every one there seemed to be well informed and eere able to answer my questions regarding add ins, ingredients, etc. Angela, Kaneisha and McKayla were all friendly, even while busy they made our visit pleasurable. Will definitely be coming back to this location when I have a craving for a smoothie (or thai chicken wrap)!
… moreElizabeth Bock
Tropical smoothie should not do food, every time it has been horrible for one reason or another. It has been a while since I got food but decided to do their promo today. I got a ceasar salad with no chicken and no Parmesan crisps. The salad is supposed to come with both Parmesan crisps and shredded Parmesan cheese. I also ordered sun chips as the side. They didn’t put the Parmesan cheese (salad was just lettuce and tomatoes), there were pieces of rotten lettuce in the salad, and they forgot the sun chips. -10/10.
… moreAnne Morrell
First time eating & getting an awesome smoothie & food & it was amazing & quick service w a smile! The place was immaculate! Very welcoming!!Britney the manager is doing an amazing job in the short time she has been there ! I can def see me comming here more often especially after the gym w all the healthy choices youll have ! Thank you for the best tasting smoothie & food!!
… moreVictoria Dixon
I placed a pick up order.
I got the acai bowl with Nutella , no honey.
I added (read paid more for) mangos, peanut butter and cacao nibs.
The acai bowl had no peanut butter or acai.
It was not great. I reached out via the website… some person named Malik text me saying he saw my complaint but my email wasn’t working so he processed a refund.. I replied asking what email he was trying. No reply.
No refund. Strange all around.
I still ate it, but it wasn’t what I wanted.
… moreV Nech
Asked for a small cup size and got charged for a big cup? Got completely scammed and couldn’t get my money back or a bigger size after we received our order. Very rude with no help. The reviews shows how bad this place is.
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