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Tropical Smoothie Cafe® in Salem makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, ‘dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options, like Tropiboba Bowls with popping boba. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.
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Hours
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–10 PM |
| Saturday | 8 AM–10 PM |
| Sunday | 8 AM–9 PM |
| Monday | 7 AM–9 PM |
Order and Reservations
Order: Order online
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Reviews
Keland Shelton
Man I was on door dash bout to do a store pick up and boom Hailey the best customer service experience ever at Tropical Smoothie made my day. Please go check out this tropical smoothie. Best
… moreKELLY GOULD
While I would love to give the Tropical Smoothie location in Salem, VA a 5-star review, unfortunately it falls short.
First, the hours posted on Google are incorrect — the store closes at 9pm, not 10pm. When I brought this up, staff argued with me instead of acknowledging the mistake. That experience alone pushed me to finally write a review.
I truly enjoy Tropical Smoothie as a brand — their smoothies are some of my favorites, and the Chia Oatmeal Pudding is amazing. However, this particular location consistently struggles with customer service and food preparation. Almost every time I’ve ordered a Strawberry Limeade, I’ve had to ask for it to be remade. My most recent Chia Oatmeal Pudding was less than half full and topped with brown, overripe bananas.
The staff often come across as unhappy and dismissive, which makes the experience less enjoyable. Wait times can also be frustrating — up to 15 minutes whether in the drive-through or inside.
What’s disappointing is that when orders are remade, they’re usually done correctly, so I know this location can deliver quality. I’ve gone out of my way while traveling to stop at other Tropical Smoothies and never had these issues — it seems unique to the Salem, VA store.
I keep returning because I like the products, but I really hope this location can improve. With better customer service, attention to food prep, and accurate posted hours, it could easily be a 5-star experience.
… moreFirst, the hours posted on Google are incorrect — the store closes at 9pm, not 10pm. When I brought this up, staff argued with me instead of acknowledging the mistake. That experience alone pushed me to finally write a review.
I truly enjoy Tropical Smoothie as a brand — their smoothies are some of my favorites, and the Chia Oatmeal Pudding is amazing. However, this particular location consistently struggles with customer service and food preparation. Almost every time I’ve ordered a Strawberry Limeade, I’ve had to ask for it to be remade. My most recent Chia Oatmeal Pudding was less than half full and topped with brown, overripe bananas.
The staff often come across as unhappy and dismissive, which makes the experience less enjoyable. Wait times can also be frustrating — up to 15 minutes whether in the drive-through or inside.
What’s disappointing is that when orders are remade, they’re usually done correctly, so I know this location can deliver quality. I’ve gone out of my way while traveling to stop at other Tropical Smoothies and never had these issues — it seems unique to the Salem, VA store.
I keep returning because I like the products, but I really hope this location can improve. With better customer service, attention to food prep, and accurate posted hours, it could easily be a 5-star experience.
Jennifer Lawrence
Part time DoorDasher here….this place is ALWAYS on point. The orders are always ready and always right. I love to see them pop up as an order. Excellent service. I’ve never had a customer complain about the quality or correctness of an order. Thanks guys!
… moreJonathan Katsiros
I just picked up a Smoothie for the first time in almost a month. This is the best one yet. The last few times have not been very good. The new management has helped a lot. I will definitely be back.
… moreTrish
The staff at this Tropical Smoothie Café were friendly and efficient, ensuring that your order is prepared quickly without compromising on quality. The café itself was clean, bright, and welcoming.
**Nutrition and Health:**
What I appreciate most about Tropical Smoothie Café is their commitment to offering healthy options without sacrificing flavor. Their menu is filled with wholesome ingredients, and they provide detailed nutritional information, which is great for those of us who are conscious about what we eat.
Overall, Tropical Smoothie Café offers a delightful array of healthy and tasty options, making it the perfect spot for anyone looking to enjoy nutritious food that tastes great. Whether you’re craving an acai bowl, a refreshing smoothie, or a hearty wrap, this café has you covered. Highly recommended! Love my Tropical Smoothies!!!
… more**Nutrition and Health:**
What I appreciate most about Tropical Smoothie Café is their commitment to offering healthy options without sacrificing flavor. Their menu is filled with wholesome ingredients, and they provide detailed nutritional information, which is great for those of us who are conscious about what we eat.
Overall, Tropical Smoothie Café offers a delightful array of healthy and tasty options, making it the perfect spot for anyone looking to enjoy nutritious food that tastes great. Whether you’re craving an acai bowl, a refreshing smoothie, or a hearty wrap, this café has you covered. Highly recommended! Love my Tropical Smoothies!!!
Jarrod Roberts
The employees seem unhappy every time I go there. This time I sat in the drive thru , no customers in the store and none in dive thru , waited 5 minutes and no order taken, drove up to window and 3 employees were just standing around. I told them I had been sitting in drive thru for 5 minutes and that 2 other cars were behind me waiting as well. They seemed unfazed, so I wished them a nice evening. No food purchased and no cares given by employees. Good food, absolute terrible service and attitude. Close it down if that’s all you got
… moreAlicia Via
Food was ready very quickly. Made as expected. Friendly staff handed me order when I walked in. I would give 5 stars but when I went I eat my apple later today it was very bruised.
… moreSophia Hancock
This morning my cousin (who works there) and I came to get the new ohana smoothie. I had placed an online order and when we got to the drive thru they informed us they were out of blue spirulina, they asked if we would like to change them, we replied and said to keep them the same just without the blue spirulina but acted as if it was an issue making them that way. Her smoothie was a normally smoothie consistency, but my had ice chips and was almost too thick to even drink, had little to no flavor as well. I come often and normally have no issue other than the service being externally slow, which did happen this morning as well. We waited 18 minutes for two smoothies. I was very unsatisfied with the service provided this morning. I tried calling to see if they would be willing to fix it, but didn’t answer the phone. I’m normally not one to complain but this was honestly ridiculous.
… moreDana Burd
Ordered the Santa Fa QS which comes with salsa, but apparently they were out of salsa so they sent it without it. And they sent me the incorrect chips as well. I ordered delivery on the mobile app which was sent through DoorDash. I called the store which they didn’t offer to fix anything or do anything about the issue. And told me they had no way to contact me. I explained to them that they could’ve asked the driver to reach out to me to see if I would like something else. Without the salsa the QS is dry. Also The person on the phone said they don’t even know why they sent the wrong chips because they have the chips in stock. Very disappointed.
… moreSarah Walton
My mother, who is legally deaf, pulled up to the window to order and both girls working purposely walked out of sight. I was in the car with her, but she still tries to be independent with assistance. I called and when one of the workers answered she said that my mother had to order at the box; my mother explained her hearing loss and the girl was short and rude with her order. Someone needs to teach manners about dealing with someone who has a physical disability – whether you can “see” it or not. Very disappointing.
… more