Tropical Smoothie Cafe

  2.7 – 167 reviews   • Juice shop

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Tropical Smoothie Cafe® in Glen Allen makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, ‘dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options, like Tropiboba Bowls with popping boba. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Tropical Smoothie Cafe 23059

Hours

Tuesday7 AM–9 PM
Wednesday7 AM–9 PM
Thursday7 AM–9 PM
Friday7 AM–9 PM
Saturday8 AM–9 PM
Sunday8 AM–9 PM
Monday7 AM–9 PM

Address and Contact Information

Address: 9972 Brook Rd, Glen Allen, VA 23059

Phone: (804) 709-1143

Website: https://locations.tropicalsmoothiecafe.com/va/glen-allen/9972-brook-road?y_source=1_MTI2NzE3ODMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

tropicalsmoothiecafe.com

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Sandwiches | Wraps | Smoothies | Delivery | Glen Allen, VA

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Reviews

Tonya Wilson
This is the 3rd time visiting this location. The service has been slow every time. We visited this location today, 3 people were working. Not one of them greeted us. After the person in front of us placed an order and was treated very rudely. We still waited in line about 5 to 7 minutes still no greeting. Every employees face looked as if they didn’t want to be there. After waiting a little longer only bc I really wanted a smoothie we decided to leave. 3rd times the charm or limit. We will not ever patronize this place again. They couldn’t even acknowledge us. No customer wants to deal with that kind of treatment.
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Kesha Wilkey-Prim
Apparently they were out of lettuce or didn’t want to share, still ate it just cannot believe how there was nothing hardly in it. The price you pay i should have went back.
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Shannon Hyman
I placed an order through the app to pick up and it was perfect! Not only that the people working there were incredibly kind and went above and beyond to help me as I had two small children with me. I will definitely be back and completely recommend this tropical smoothie!
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TIM
Just got off a 7hr drive and all I wanted was a smoothie. Soon as I walk in, workers are moving but nothing is coming out. I stood to the side check to see what I wanted for 5 mins or so. Then Stood in line for another 5 mins, on top of that 2 other customers were ahead of me longer than me. Plus a young lady waiting on her online order, she was in there so long her father got out the car ask where the heck is their order. You could hear a pen drop. No communication at all, no one greeting as customers entering.

Dame shame and I don’t live no where near this location. Retraining needs to be done.

I got irritated and left
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ang bell
Went to this location while stopping to charge our Tesla. We did an online order. The breakfast wrap and smoothie was good. No complaints there. However the service was blah. The owner ( I assume. An older man) was not friendly. Barely spoke 5 words. It was early morning and the store was clean. Next time maybe I’ll go over to Panera. Customer Service means a lot to me.
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Sally Tamayo
Horrible experience. I was waiting for my chicken pesto, the girl called it along with another food item and this man went and got both so I figured my chicken pesto still needed to be made so I waited for another 10 minutes and then asked I think my order got lost and the girl that was making my food said “her fault, well maybe she should have gotten it when I called it”. Are you serious ? How rude! Because someone stole my food, it’s my fault ? Wish I got her name, but she was African American, hair up and glasses and wearing AirPods. Horribly rude for no good reason when I was nothing but nice.
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Adam Wood
I’ve been avoiding this location because of the poor ratings. Today, however, I accidentally placed an order at this location today instead of my usual location. I was surprised at the clean appearance from outside the store. However, when I entered, there was someone sitting at one of the tables, eating and on his phone. I couldn’t tell he was an employee based off his deamenor as he just stared and did not greet me while continuing to drink from his cup. After I had my back turned to him, facing the pickup area, waiting for someone to emerge from the back, startlingly he sharply yelled “what’s the name?!”

After I got my food. I started consuming the smoothie I ordered. I usually always order the same smoothie. For some reason, the smoothie here had a weird aftertaste that lingers for a long while after drinking.

The wrap was actually pretty decent if not for the very wilted lettuce.

I just thought I’d add my two cents. I really wanted to give this place a good review because the current reviews seemed a little unfair. Especially since they are next to a Tesla supercharger with a bunch of Karen Tesla owners (I’m also a Tesla owner). However, it seems the reviews are valid about poor customer service and weird food prepping. Now I can avoid this location based on my own experience instead of others’.
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Chanpen Tee
The smoothie is always good. The place is clean. The staff is nice and they keep their hands clean all the time.
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Jeffrey
This place is extemely bad, multiple times I order ahead of time and they never make the “promised time”. My combo was suposed to be ready at 11:55, my smoothie was done at 11:40 and my food didnt get made until about 12:20. Also this is the worst looking grilled cheese Ive seen.
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Alex McGuiggan
Although this smoothie place gets a lot of hate. I actually enjoy coming here. Sometimes the staff can be unwelcoming. It’s a clean environment and the smoothies are always great. The management doesn’t seem to be the greatest. I’ve been in there once or twice when the general manager was there. One of the times he was ridiculing his employees, saying something about how all the blame is on them. I genuinely felt bad for the employees. The most positive thing about this place is a worker, who I think goes by Maurice or Maria? She is clearly the best worker, she’s quick, polite, and approachable. She definitely carries this restaurant when she’s working. Overall it’s a decent smoothie place
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