Michelle Lowther
There was a rock in my food. I am almost 7 months pregnant. I came in to let the manager know because I almost broke my front tooth. They were very rude. The manager asked me did I want to keep the food or make another one. I am so confused and pissed off. I will never in my life come back to this location ever again.
… morejoseph wade
Hey, good afternoon this morning. I walked into this establishment. I am a business owner myself. I came in with a great attitude. I asked for the manager because I was double charge on a smoothie. I’ve purchased a week ago. I normally hear 3 to 4 times a week this. Food smoothies, is not a problem. It’s the management. I asked to speak to a manager to let her know that I have been charged twice for one order, all I want was a smoothie I don’t wanna refund. I come here all the time she says to me I never seen you before I don’t know who you are And I’m like really you speak to me every time I walk in so it’s OK when I’m buying. But it’s not OK when you’re asking for help with a transaction this Manager did not want to hear nothing else outside so I’m just letting customers know they come here often. Just be careful. She’s the Muslim lady that has her hair wrapped. I thought she was nice but this morning I got saw a different side. I will not be coming back to this location at all. There is only one person that makes this smoothies great anyway, and I haven’t seen her in a while these jobs these days be getting rid of really good people or they run good people away.
… moreAaryonia DeShields
⭐️⭐️⭐️⭐️⭐️ Best Açaí Bowl Ever — Every Single Time!
I work right up the street at Marshalls and come to this Tropical Smoothie almost every week for lunch—specifically for their açaí bowl with peanut butter drizzle. Let me just say: this location never disappoints.
The bananas are always fresh, the strawberries are perfectly sliced, and they never skimp on the peanut butter drizzle. I’ve been to other locations that gave me brown bananas or barely any toppings, but not here. Whoever’s working in that kitchen deserves serious props because the quality is consistent and amazing every single time.
I genuinely look forward to this part of my workday. Shoutout to the incredible team here—you all are crushing it!
… moreAndrea G.
I’ve been coming here for a few years, it used to at least be okay but it’s been going downhill lately. The food is usually decent, but the smoothies are unpredictable. And now, both smoothies I got tonight are watered down and don’t taste right. Not sure if they’re trying to save money by using half the ingredients, but I basically have watery juice. Like others said the service is usually pretty slow. The times I’ve gone earlier in the day were definitely better though. Think I’ll just go elsewhere for now.
… moreJ. T
I ordered my food with no issue, but when I asked how to redeem a smoothie, the lady got an attitude, started talking to her coworker in another language, and they both laughed at me. I grabbed my food and told them they were rude as hell.
… moreStone Johnson
Good food. But not happy with the fact that the workers took my barcodes off my Receipt.. stealing my rewards from my purchase… not happy with that I’ve been here twice now and each times been the same.
… moreShirley Phillips
Great service and yummy smoothies. I had the orange ginger glow smoothie and pesto chix flat bread. I will definitely be going back for more!!!!! Sorry no pix of sandwich it didn’t last long enough..
… moreRhonda Hammonds
My son asked for a smoothie and a banana mama. I was not in the store and she claimed to ask him twice if he wanted a smoothie. When I advised the mistake that he wanted a bowl and not a smoothie for the second order she stated that she refused to provide a refund because it was a waste of food. We gave the smoothie to a man outside and he couldn’t pay the difference for the bowl. The lady stated she is the manager and owner of this branch. I wouldn’t ever patronize this establishment again.
… moreKaylin Mallory
I walked into this establishment and there was no one in line. I was not greeted, acknowledged, or talked to. I stood at the counter after trying to get their attention for 10 mins. It seems online orders are more priority than customer service and taking in person orders. I will take my business elsewhere.
… moreFarrah Campbell
Do not pre-order!! This location leaves your smoothies in the heat, while waiting for you to pickup. I tried again, still doING the same. STOP OVER ICING SMOITHIES!!! WATERY!!
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