Jae rileyy
I got the Nutella açaí bowl and this place is so stingy with the Nutella I’ve never seen a place do this much before. Another thing is that they definitely rushed this because they are missing the granola too. Smh do better
… moreIan Williams
Tables were sticky, and there was a promotion to where you get a “free smoothie” when you surrender give information and pay for a smoothie. It doesn’t seem very free when you have to pay for it, but at least the smoothie was alright.
… moreHannah Golden
This Tropical Smoothie Cafe has the rudest Hispanic manager. They make awful smoothies drinks that taste like water. For the price I pay, I expect quality. I complain to the Hispanic manager and she yell at me and my children, she refuse to remake my drink. I have never experienced this type of customer service. She should be fired! Avoid this location at all cost, rude management.
… moreAVATonyT
This one sucks it’s worth a drive to any other one… they don’t even put jerk sauce in the jerk chicken wrap… the rice should be brown from sauce not white… their idea of helping you for their mistake is by getting you to go in and pay for another order instead of ordering online. Dont do business here
… moreKen “Air Force Ken” C
What is this.
EDIT: after their comment. We ordered three smoothies, only got one. This “quesadilla” was missing most of the ingredients. The smoothie we did get was wrong. We requested a refund and was told they were not able to do it, because they didn’t know how. This is not the first time, but the second time at this location. I recommend retraining or changing the staff.
… moresusan huntington
What a horrible place. First, the girl at the counter is extremely unfriendly. Then there was a new lady who was trying her best to fill my order, and the girl from the counter was yelling at her and treating her like crap. Then, they knew I was waiting for two DoorDash orders. Instead of handing them to me, they put it on the shelf. One order was not complete, which is my fault because heaven forbid I assume they’re going to get the order right so I ended up having to come back to get the smoothie that went with the bag they put on the shelf. They also handed me six smoothies in a flimsy carrier and no bag so that was fun to have to carry. Overall, a terrible experience and a terrible customer service girl. To top it off now I’m gonna get penalized for both orders being late. Do better.
… moreMichaila Anderson
Don’t order the chia banana boost, they don’t know how to make it. First drink was all liquidy and missing half the ingredients. Used to work a tropical smoothie and knew how it should taste. They just brought it to the back and added ice to make it “better”.
… moreRR
This location could learn from One Loudoun. When a time is given, the smoothie is always ready. I waited and waited …polite staff bur disorganized. Not that crowded as One Loudoun where Vilma works hard to deliver on time.
… moreGamezandgainzz
Ordered a high protein meal from this location via door dash. I don’t get to eat out often so when I do . My expectations aren’t high.
The banana was completely rotten. 100% inedible and the more insulting part is some deliberately put that banana in the bag.
The wrap did have the extra chicken I requested. Which I’m assuming is why it was ripped almost in half. That , or they just didn’t care, which is already evident given the banana.
Then that brings me to the protein smoothie. Which frankly I just don’t trust given the other two items I received.
TL:DR
Worse tropical Iv ever visited.
… moreT W
I love this location, the staff is very friendly, and my orders are always promptly ready. My kids love the jetty punch smoothie and enjoy the chicken bacon ranch wrap with the new nutty açaí bowl! Delicious and light, will be back!
… more